RESPONSIBILITIES:
- Learn and maintain a deep understanding of the current and future capabilities of Digital WHOOP Labs (DWL) and other survey and research platforms available to WHOOP Labs
- Serve as a primary point of contact for incoming distributed research requests, meeting with stakeholders to understand research goals and translate them into effective study designs
- Support design of research protocols that align appropriate remote research methodologies to learning goals to meet stakeholder needs
- Partner closely with senior researchers to refine research scopes and ensure studies are feasible, rigorous, and aligned with best practices
- Own the executional details of distributed research, including survey review, backend study setup, and facilitation of live and ongoing studies
- Review stakeholder-created surveys for quality, clarity, and adherence to quantitative research and survey design best practices
- Monitor active studies, troubleshoot participant issues, and communicate bugs or system limitations to internal tooling and technical teams
- Interact directly with WHOOP members via Salesforce to resolve issues related to distributed studies and device connectivity
- Support operational workflows that enable DWL to scale as a core quantitative research platform across WHOOP
- Regularly report study progress, risks, and executional challenges to the broader WHOOP Labs team
QUALIFICATIONS:
- Bachelor’s degree in Social Science, Psychology, Public Health, Social and Behavioral Science, Human Factors or a related field.
- 2–3 years of experience in quantitative research, product research, or a related research-focused role
- Strong foundation in survey design and quantitative research methods, including consumer-grade and mixed-methods approaches
- Experience with cross-functional stakeholder management and translating research needs into executable study designs
- Familiarity with distributed or remote research platforms; clinical research experience is a plus
- UX research experience is a nice-to-have, but not required
- Strong organizational skills, attention to detail, and ability to manage multiple concurrent studies
- Comfortable working with internal tools and member-facing platforms such as Salesforce
Top Skills
What We Do
At WHOOP, we’re on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device and performance optimization platform has been adopted by many of the world's greatest athletes and consumers alike.
Why Work With Us
At WHOOP, we’re focused on building an inclusive and equitable team with a strong sense of belonging for everyone—increasing representation in every way as our team grows. We believe that our differences are our source of strength—so much so it’s one of our core values.
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Employees engage in a combination of remote and on-site work.

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