The primary mandate for the Disbursements Specialist is to ensure all consignments are paid on time and that appropriate remittance process and systems are adhered to.
Responsibilities- Audit and approve the sale of vehicles, for all US Branches, including Title Centers, based on their legal contract terms to meet settlement SLAs
to avoid penalties daily - Monitor and communicate issues with open expenses, at Branch level, to ensure timely closure and comply with SLAs
- Reconcile and/or generate expenses and payable vouchers for vendor invoicing, including: IAA Transport, DMV, and external vendors
- Audit, balance, and prepare remittances to ensure accuracy and timely payment to customers, in excess of 20 million dollars, daily
- Prepare aging detail to invoice providers upon request
- Organize and collate manual remittances and invoices to mail to providers, daily
- Perform support functions and provide technical assistance for all Branches within the organization through ServiceNow Self-Help Catalog,
by analyzing and troubleshooting payable and systematic problems, while working with multiple departments to implement a resolution - Communicate and assist customers inside and outside the organization through: Phone, Email, and Chat
Assist:
- Accounting and Tax Departments with internal and external auditor requests, including the IRS, for mandatory state and federal audits, including
willingness to explain data and findings to auditors - Buyer Services with same day broker requests and/or refunds
- Controller with special expense and check projects to resolve all open and outstanding issues, at Branch level
- Finance with reviewing and processing reoccurring compliance rebates
- Legal with pulling detail for Provider and Buyer investigative requests
- Treasury with research, follow-up, processing and reissuing of payments requests
- Work with: Sales, Account Managers, Area Managers, RVPs, and the Executive Team on special research projects and payment requests
- Identify and communicate timely settlement and system issues with co-workers, management, and BT services
- Document and maintain up-to-date processes and procedures for department responsibilities
- Other responsibilities may include system testing or special projects, research, and/or reporting as requested by management
Competencies:
- Good analytical and problem-solving skills
- Customer service orientated
- Excellent written and verbal communication skills
- Excellent time management skills to be able to meet strict deadlines
- Advanced Excel skills (Macros, Pivot Tables, and V-Lookup
- 2-4 years of experience working in an office environment.
- Proficiency with Microsoft Excel.
- Fluent verbal and written communication skills in English.
- Organized, detailed-oriented and able to multi-task in a fast-paced environment.
- Experience with Microsoft Dynamics GP, Five9, and ServiceNow is preferred.
- Experience working with ERP systems, Oracle is a plus.
IAA Holdings, LLC (IAA)
IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA’s unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base – located throughout over 170 countries – and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns.
RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.
About the Team
About the team - Corporate
As a global company, our corporate teams support billions of dollars in equipment sales every year.
In joining our corporate services teams, you will be ensuring the business runs smoothly in your respective verticals and supporting the overall business to achieve our core objectives.
Every day your work will make a difference in the way we run our business and in the way customers interact with us.
Skills Required
- 2-4 years of experience working in an office environment
- Proficiency with Microsoft Excel
- Fluent verbal and written communication skills in English
- Organized, detail-oriented, and able to multitask in a fast-paced environment
- Experience with Microsoft Dynamics GP
- Experience with Five9
- Experience with ServiceNow
- Experience working with ERP systems, including Oracle
Ritchie Bros. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ritchie Bros. and has not been reviewed or approved by Ritchie Bros..
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Affordable Benefits — Medical coverage is often considered very affordable, with low employee costs noted as a differentiator. Benefits begin on day one, which strengthens perceived value.
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Leave & Time Off Breadth — PTO and paid holidays are part of the standard package across regions under RB Global. Day‑one eligibility and clear time‑off programs contribute to a well‑rounded offering.
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Retirement Support — A 401(k) with company match in the U.S. and RRSP match in Canada are offered, alongside an ESPP for employee ownership. These programs indicate solid retirement support across locations.
Ritchie Bros. Insights
What We Do
Established in 1958, Ritchie Bros. (NYSE and TSX: RBA) is a global asset management and disposition company, offering customers end-to-end solutions for buying and selling used heavy equipment, trucks and other assets. Operating in a multitude of sectors, including construction, transportation, agriculture, energy, oil and gas, mining, and forestry, the company’s selling channels include: Ritchie Bros. Auctioneers, the world’s largest industrial auctioneer offers live auction events with online bidding; IronPlanet, an online marketplace with featured weekly auctions and providing its exclusive IronClad Assurance® equipment condition certification; MarketplaceE, an online marketplace offering multiple price and timing options; Mascus, a leading European online equipment listing service; and Ritchie Bros. Private Treaty, offering privately negotiated sales. The company also offers sector-specific solutions including GovPlanet, TruckPlanet, Kruse Energy Auctioneers, and Cat® auctions, plus equipment financing and leasing through Ritchie Bros. Financial Services. For more information about the unprecedented choice provided by Ritchie Bros., visit RitchieBros.com.
