Date Posted:
2026-09-08Country:
United States of AmericaLocation:
US-PR-SANTA ISABEL-B1 ~ Felicia Industrial Park - St B1 ~ BLDG 1Position Role Type:
RemoteU.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.Security Clearance:
None/Not RequiredAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
The RTX Enterprise Services organization is currently recruiting for a Directory Services Engineer to join the Customer Identity & Access Management (CIAM) team. The Directory Services Engineer will be responsible for owning, operating, and enhancing the company’s External Identity Directory platform and its supporting cloud infrastructure within. This role ensures the reliability, performance, and security of identity services that support customer‑facing and partner‑integrated applications. Key responsibilities include designing and maintaining directory architectures, implementing identity lifecycle and access control best practices, monitoring platform health, developing automation, and supporting integrations with enterprise and cloud‑native applications. The engineer will collaborate closely with security, networking, and application teams to drive continuous improvement, ensure compliance, and deliver a resilient and scalable external identity environment.
What You Will Do
- Architect, implement, and maintain the External Identity Directory (PingDS) and associated AWS Infrastructure
- Design secure, scalable identity solutions supporting B2B/B2C Scenarios, partner identitys, and application integrations
- Define and maintain platform roadmaps, standards, and runbooks
- Establish robust identity lifecycle processes (registration, verification, profile management, credential recovery, deactivation/cleanup).
- Lead and execute on migration of External Identity Directory Services from the existing cloud hosting environment to the next gen RTX cloud environment
- Partner with application teams to onboard services, map attributes/claims, and design secure integration patterns.
- Work with Security and Compliance to implement data protection (encryption, token handling), privacy, and regulatory controls.
- Troubleshoot complex identity issues across app, network, and infrastructure layers; lead incident response and postmortems.
- This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
- A University Degree or equivalent experience and minimum 5 years prior relevant experience, or an Advanced Degree in a related field and minimum 3 years experience.
- Experience working with Identity/Directory Services or Infrastructure Engineering
- Experience working with authentication protocols (SAML 2.0, OIDC/OAuth 2.0, LDAP, Reverse Proxy)
- Experience with an enterprise directory services platform
- Experience with Network architecture, protocols, and enterprise firewall rules
- Experience with cloud platforms (AWS, Azure)
Qualifications We Prefer
- 2+ Years experience owning an enterprise production identity system
- Hands-on Experience specifically with Ping Directory Services and/or Ping Federate
- Hands-on Experience maintaining and provisioning infrastructure in the Amazon Web Services (AWS) platform
- Excellent communication, documentation, and stakeholder management; ability to lead cross-functional initiatives.
What We Offer
Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.
Please consider the following role type definition as you apply for this role:
Remote: This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Skills Required
- University degree or equivalent experience and at least 5 years of relevant experience, or an advanced degree and at least 3 years of experience
- Experience with Identity/Directory Services or Infrastructure Engineering
- Experience with SAML 2.0, OIDC/OAuth 2.0, LDAP, and reverse proxy authentication protocols
- Experience with an enterprise directory services platform
- Experience with network architecture, protocols, and enterprise firewall rules
- Experience with AWS and Azure cloud platforms
- At least 2 years owning an enterprise production identity system
- Hands-on experience with Ping Directory Services and/or Ping Federate
- Hands-on experience maintaining and provisioning infrastructure in AWS
- Excellent communication, documentation, and stakeholder management skills; ability to lead cross-functional initiatives
- U.S. citizenship
- Must currently live in Puerto Rico
RTX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RTX and has not been reviewed or approved by RTX.
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Retirement Support — 401(k) programs are described with employer matching and, in many cases, an additional company retirement contribution, with a student‑loan repayment feature that can substitute for the match in eligible situations. Plan materials also reference automatic enrollment and other structural supports that strengthen long‑term savings.
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Healthcare Strength — Benefits materials highlight comprehensive medical, dental, and vision coverage alongside wellness tools and incentives. HSA‑eligible options with company contributions are also referenced on careers and benefits pages.
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Parental & Family Support — Program descriptions point to paid parental leave, backup childcare resources, and family supports such as birth/adoption benefits and an Autism Benefit (availability varies by unit and location). Dependent and elder‑care resources are also noted.
RTX Insights
What We Do
With more than 185,000 global employees, RTX pushes the limits of technology and science to redefine how we connect and protect our world. Through industry-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – we are advancing aviation, engineering integrated defense systems and developing next-generation technology solutions and manufacturing to help global customers address their most critical challenges.
