Director, Subject Matter Expert - APAC

Do you bring an industry background within Precision Medicine, Healthcare Software or Genomic/Clinical Diagnostics? Have you led regional technical sales teams through periods of developing growth and bring a track record of entering new territories in APAC?
If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS APAC Sales Team as Subject Matter Expert Director for APAC, and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide. This position is based in Singapore.
Our mission
We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.
Your mission
You will lead and develop the team of Subject Matter Experts (SMEs), Implementation Scientists and Field Application Scientists supporting the region, while bringing deep technical and scientific expertise in SOPHiA GENETICS' Products and Applications across the Genomics & NGS Workflow - with growing exposure as we pioneer into multi-modal data.
Alongside your management responsibilities, you will personally own a portfolio of accounts across Southeast Asia, Korea, Taiwan and Hong Kong, acting as the senior technical expert for these markets.
Your responsibilities

• Lead, manage and develop the team of Subject Matter Experts, Implementation Scientists and Field Application Scientists across APAC, including coaching, performance management, career development, and resourcing decisions.
• Define and drive technology strategy for the APAC region, ensuring technical positioning, messaging, and platform expertise are aligned across markets and accounts.
• Personally own accounts in Southeast Asia, Korea, Hong Kong and Taiwan as the senior technical expert, partnering closely with Sales Executives across the full sales cycle - from initial engagement through expansion and renewal.
• Partner with Sales Executives and Customer Success Managers as the senior product technical expert to support, drive, and close sales opportunities across the assigned territory.
• Deliver platform demonstrations and in-depth presentations to customers, and represent SOPHiA GENETICS at trade shows, vendor events, and technical/promotional seminars.
• Maintain expert knowledge across the full range of SOPHiA GENETICS products and applications, including AI SaaS solutions for NGS biomarker management, interpretation, and laboratory preparation.
• Serve as the regional voice of the customer into Product Management and Commercial leadership - synthesizing clinical and commercial insight to influence roadmap priorities, competitive intelligence, and product development.
• Contribute technical and clinical insight to account planning, informing stakeholder mapping, whitespace identification, and competitive positioning across the strategic account portfolio.

Requirements
To be best established for success in this role, you will bring:

• M.Sc or Ph.D in a relevant field such as Genetics, Molecular Biology, Oncology or similar.
• 5+ years of experience in a field-facing technical commercial role within genomics, NGS, or clinical diagnostics - ideally as a Senior SME, Senior Field Application Scientist, Clinical Sales Specialist, or equivalent.
• Proven people management experience, having directly led, coached, and developed a team of technical or field-facing professionals.
• Demonstrated experience supporting and growing strategic or key accounts in the APAC healthcare or life sciences sector, working alongside commercial account leads.
• Deep working knowledge of NGS workflows, clinical variant interpretation, and AI/SaaS-based genomic platforms.
• Strong ability to shape and communicate technology strategy across a diverse, multi-market region.
• Comfort translating complex technical vocabulary into simple terminology, with the ability to communicate effectively across both commercial and technical stakeholders.
• As a public organisation facing ongoing commercial growth, you will bring a success-orientated and solutions-focused mindset that embraces team collaborations, change, growth and inclusion.

As an international organisation, English is our primary business language and you will need to bring full fluency in English. As part of your recruitment journey, you should expect to meet English-only speakers, so for best chances of success, you should include your CV in English. Non-English CVs have a high likelihood of being rejected at application stage.
Benefits
You will be joining an organization with the patient at the heart of every decision and action, driven by purpose as we drive exponential growth.
Our benefits package is comprehensive, but varies internationally in-line with local standards and laws. You can discuss a full breakdown with us.
Business recognition and accolades include:

• World's most innovative companies (Top 10)
• World's smartest companies (Top 50)
• 100 Best Places to Work in Boston
• Top 10 European Tech Startup

• Top 10 European biotechs startup to watch

• Top 25 East-Coast Biotech to watch

Our DNA
Like the strands of DNA itself, SOPHiA GENETICS and the team are deeply interconnected and reliant on each other to deliver. There are common threads across the team. Things that bind us together. Those things are Relentless Curious; Resilient & Nimble and Fearlessly Adventurous
Our Virtues
At SOPHiA GENETICS we established our 7 Virtues to clarify how our principles show up each day through action. We Decide; We Do; We Collaborate; We Innovate; We Empower; We Adapt and We Learn.
At the centre of our Virtues is our Mantra, We Care, which provides a constant reminder of the compassionate, benevolent, and hopeful nature of our mission and how it should be threaded through each of our Virtues and everything we do. Learn more about our DNA and Virtues on our Careers portal
The process
We use the power of AI to help our partners make decisions. If you're utilising AI in your search and application process, why not use some of these prompts:
'What impact can I expect to have on the world by working at SOPHiA GENETICS?'
'I have an interview with SOPHiA GENETICS. What should I know before I meet with them?'
'I am a *job title* - What can SOPHiA GENETICS offer my career?'
Apply now with your CV and any supporting information.
Suitably qualified candidates will be invited through an interview and screening process where you will speak with members of our Talent Acquisition Team, the hiring leader alongside key colleagues and stakeholders from across the business. If you need additional support for accessibility, please contact our TA team for assistance.
We appreciate the value external partners can bring, but we operate a direct-hiring model and we are not looking to utilise agency support at this time. All hiring is controlled by Talent Acquisition, potential partners should liaise through TA and not our hiring teams please.
Starting Date: ASAP
Location: Sinapore
Contract: Permanent