Director of Sales

Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market. The Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we’re just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. 

About Cents

Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. By building a market-leading SaaS product for this industry, we aim to revolutionize the industry through our suite of software (Cents Point of Sale) and hardware (Pulse, Penny, and Laundroworks) products.

Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We’re adding great talent to help achieve this mission, and that’s where you come in!

About This Position

As a Director of Sales, you are pivotal to the growth of the Cents brand to new operators across the US. You will report to the Senior Vice President of Sales and hire, build, and coach a team of A+ Territory Account Executives in the field, transforming how laundromats operate. You will also be one of the major GTM leaders and contribute significantly to shaping Cents' sales strategy and future. We have learned a ton already, but you will be granted a ton of autonomy to showcase your skills and develop an elite sales organization. This is a front-and-center position with incredible visibility across all areas of the company. You must balance advocating for your team while working collaboratively with your peers in marketing, business development, onboarding, customer success, and finance. It is also important that we win, but we win the right way.

Key Responsibilities

• Team Leadership: Lead, motivate, and mentor the account executive sales team to achieve individual and team sales goals. Conduct regular performance reviews and provide ongoing training and support.
• Hiring: Recruit, hire, train, and onboard the next generation of A+ sellers at Cents.
• Sales Strategy Development: Develop and implement effective sales strategies to penetrate new markets, enhance customer acquisition, and increase market share.
• Client Relationship Management: Build strong relationships with key clients and stakeholders. Understand client needs and provide tailored software solutions.
• Sales Forecasting: Analyze sales data and market trends to prepare accurate sales forecasts and reports for upper management.
• Collaboration: Work closely with marketing, product development, onboarding, customer success, and billing teams to align strategies and ensure client satisfaction.
• Market Analysis: Stay informed about industry trends, competitor activities, and customer preferences to identify growth opportunities.
• Performance Metrics: Establish and monitor key performance indicators (KPIs) to evaluate team performance and drive continuous improvement.

Qualifications

• 5+ years of sales management experience in the software space.
• Proven experience in software sales, with a track record of meeting or exceeding sales targets.
• Strong leadership and team management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and market trends to inform decision-making.
• Proficiency in Salesforce CRM, Outreach, Chorus, and other or equivalent sales enablement tools.
• Ability to travel as needed for client meetings and industry events.

There’s a Laundry List of Why You’ll Love Working at Cents!

We are leaders - Leadership is not exclusive to the management team, but something everyone at Cents embraces and wants to get better at.

We are overachievers - The only true way to predict the future is to build it yourself. No excuses. Give 100% at all times.

We are students - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.

We are committed to diversity and tight knit community - We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Benefits and Perks

We offer great compensation packages, comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

- Competitive salary

- Equity

- Unlimited PTO and paid holidays

- Remote-first with offices in New York City, San Francisco and Toronto

- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability

- 401(k)

- Work-from-home and commuter benefits

- Laundry allowance to support our customers’ businesses

- Comprehensive training, learning, and development programming

- Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!

In order to ensure your application is reviewed by Cents, please make sure correspondence goes through "@trycents.com"