Director of Sales

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Santa Clara, CA, USA
In-Office
Travel
The Role

Additional Information: This hotel is owned and operated by an independent franchisee, Harrell Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 
Delta Hotels by Marriott Santa Clara Silicon Valley is seeking a dynamic, results-driven Director of Sales & Marketing to lead all sales, catering, and marketing efforts for our 263-room full-service hotel. This executive leadership position is responsible for maximizing revenue, growing market share, strengthening customer relationships, and developing a high-performing sales team while delivering exceptional guest experiences.
 
Reporting directly to the General Manager, the Director of Sales & Marketing will provide strategic leadership for all segments, including corporate, group, catering, and local business development, while partnering closely with Revenue Management and Operations to drive profitability and owner returns.
 
Key Responsibilities
 
Strategic Leadership
  • Lead and oversee all Sales, Catering, and Marketing functions.
  • Develop and execute annual business plans and strategic sales initiatives that maximize revenue and profitability.
  • Drive occupancy, ADR, RevPAR, market share, and total hotel revenue performance.
  • Collaborate with Revenue Management and Operations to align commercial strategies with business objectives.
  • Develop annual budgets and maintain disciplined expense management.
Business Development
  • Identify and pursue new business opportunities across Corporate, Group, SMERF, Association, Government, and Local Markets.
  • Maintain and grow existing key accounts while generating new revenue opportunities.
  • Represent the hotel within the community and at industry events, trade shows, and customer functions.
  • Build strong relationships with Marriott Global Sales, local organizations, and strategic partners.
Revenue and Market Performance
  • Analyze STAR reports, market trends, demand patterns, and competitive intelligence to increase market penetration.
  • Participate in weekly revenue strategy meetings and provide recommendations to optimize performance.
  • Partner with Revenue Management to implement effective pricing and segmentation strategies.
  • Monitor sales pace and booking trends to ensure achievement of annual goals.
Team Leadership
  • Recruit, mentor, coach, and develop a high-performing Sales and Catering team.
  • Foster a culture of accountability, collaboration, and continuous improvement.
  • Conduct regular performance reviews and support professional development initiatives.
  • Utilize Marriott training resources and best practices to strengthen team capabilities.
Customer Experience
  • Maintain strong client relationships and ensure exceptional service throughout the sales cycle.
  • Oversee contract negotiations, proposals, and correspondence.
  • Partner with Operations to ensure flawless execution of meetings and events.
  • Promote guest satisfaction, loyalty, and repeat business.
Community and Brand Leadership
  • Represent the hotel within local business organizations and tourism partners.
  • Support brand initiatives and maintain compliance with Marriott standards.
  • Champion a culture of service excellence and associate engagement.
     
Education
  • Bachelor's degree in Business Administration, Hospitality Management, Marketing, or related field preferred.
  • Equivalent experience will be considered.
Experience
  • Minimum of 5 years of hotel sales experience in a full-service environment.
  • Minimum of 3 years in a leadership role managing sales teams.
  • Marriott brand experience strongly preferred.
  • Experience with group, corporate, and catering segments required.
  • Demonstrated success in driving revenue growth and market share performance.
Technical Skills
  • Working knowledge of Marriott systems preferred, including:
  • CI/TY
  • One Yield
  • MarRFP
  • GXP
  • Microsoft Office Suite
  • Leadership Competencies
  • Strategic thinker with strong business acumen.
  • Excellent communication and presentation skills.
  • Strong negotiation and relationship-building abilities.
  • Ability to lead in a fast-paced, high-performance environment.
  • Proven ability to coach, inspire, and develop talent.
  • Analytical mindset with a focus on results and execution.
  • Passion for hospitality and creating exceptional guest experiences.

This company is an equal opportunity employer.

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Marriott International  Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International  and has not been reviewed or approved by Marriott International .

  • Retirement Support Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
  • Healthcare Strength Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
  • Wellbeing & Lifestyle Benefits Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.

Marriott International  Insights

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The Company
HQ: Bethesda, MD
185,619 Employees

What We Do

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

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