Director Sales & Services Germany
(Remote from Berlin or Munich)
With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.
Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.
The Position:OpenTable is seeking a dynamic and results-oriented Director Sales & Services to oversee restaurant retention, acquisition, and revenue growth within their designated district in Germany. This role will be responsible for leading a team of Sales Representatives and Account Managers while navigating local market conditions to ensure effective territory management and business expansion.
The ideal candidate will possess a growth-oriented mindset, capable of overcoming challenges in restaurant acquisition and retention. They will be expected to drive innovative strategies and solutions, pushing boundaries to meet ambitious targets. Building and nurturing relationships with key stakeholders, partners, and potential clients in the German market will also be a critical aspect of the role.
In this role, you will:
- Hire, train, mentor, and lead a team of Account Managers and Account Executives to consistently exceed monthly, quarterly, and annual sales and retention targets.
- Utilize business acumen to identify key drivers of growth, providing data-driven strategies and compelling proposals that lead to revenue expansion within the district.
- Foster strong relationships with key customers, ensuring high levels of satisfaction and loyalty.
- Maintain in-depth knowledge of all OpenTable products and services, positioning them effectively to meet customer needs.
- Communicate regularly and transparently with team members, peers, and stakeholders to align efforts and ensure collaborative success.
- Partner with the regional marketing team to execute both B2B and B2C initiatives aimed at business growth.
- Collaborate with strategic partners to identify and leverage key partnership opportunities within the German market.
Please apply if:
- 8+ years of experience in SaaS sales, strategy, and account management, with a proven track record of driving business growth.
- At least 4 years of successful leadership experience managing sales and account management teams, with a focus on developing localized strategies to generate growth.
- Strong analytical skills with the ability to extract actionable insights from data and translate them into effective strategies.
- Competitive, goal-driven, and results-focused, with a passion for exceeding targets.
- Confident in navigating challenging customer conversations, when necessary.
- Highly organized with the ability to multitask, prioritize, and quickly grasp complex concepts.
- Agile and adaptable, with a willingness to take calculated risks in a fast-paced environment.
- A strong passion for the hospitality industry.
- Familiarity with local markets is highly desirable.
- Native German language skills preferred; excellent written and verbal communication skills in English are essential.
- Proficiency with Google Suite and Salesforce CRM is required.
- Willingness to travel regionally and internationally as needed.
Benefits:
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- No meeting Fridays
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Travel Discounts
- Employee Resource Groups
Diversity, Equity, and Inclusion
OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.
We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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What We Do
With millions of diners, tens of thousands of restaurants, and 20+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations, and maximize revenue. Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.
Why Work With Us
Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.
