Jobs at OpenTable

Manage restaurant partner implementations from initial sale through go-live. Configure software, coordinate onboarding logistics, deliver remote training, and guide restaurant staff in using the platform. Maintain implementation queues, communicate status and feedback, collaborate cross-functionally, and improve onboarding processes to reduce time-to-onboarding while maintaining quality.

Manage restaurant partner implementations from sale through go-live, including software configuration, scheduling, logistics, remote training, and operational guidance. Coordinate multiple onboarding projects, communicate progress with internal and external stakeholders, resolve customer pain points, and improve onboarding processes. The role requires fluent Italian, restaurant operations knowledge, strong organization, and effective virtual communication skills.

Owns the end-to-end international revenue and expense close under US GAAP for a global, multi-entity business. Leads balance sheet reconciliations, financial reporting, variance analysis, and accounting for complex commercial arrangements. Drives standardization, automation, and technology-enabled process improvements while partnering with finance, procurement, and commercial teams. Leads, coaches, and develops accounting professionals and provides technical accounting guidance to senior stakeholders.

Manage a portfolio of restaurant customers: onboard, train, support, and retain partners; identify upsell opportunities, achieve quarterly sales targets, coordinate cross-functional support, and drive marketing participation. Role requires domestic travel and reporting on installations.

Manage a portfolio of restaurant customers across the full lifecycle, including onboarding, configuration, training, relationship management, issue resolution, upselling, retention, renewals, and quarterly business reviews. Travel regularly throughout the territory to meet operators face-to-face, provide business insights, support marketing programs, gather product feedback, and achieve sales objectives.

Own territory sales cycle for restaurant partners: prospect, demo, negotiate, close. Build in-person relationships, develop territory plans, manage pipeline in Salesforce, and meet acquisition and revenue targets.

Field-based Account Executive responsible for acquiring new restaurant partners through consultative B2B sales. Own territory growth, deliver tailored demos, meet acquisition and revenue targets, manage pipeline in Salesforce, and represent OpenTable at industry events. Use data-driven insights to create commercial opportunities and provide product feedback to internal teams.

Provide multi-channel customer support (phone, email, chat, community), own and resolve complex product issues, document interactions in the CRM, escalate technical problems, and adapt communication for a global customer base.

Lead a globally distributed team of 10 engineers owning runtime foundations (Kubernetes, service mesh, Vault, Kafka). Drive quarterly priorities, coordinate cross-functional work, mentor engineers, manage on-call responsibilities, improve reliability, and communicate risks and trade-offs to stakeholders.

Generates outbound sales leads for restaurant partners through phone prospecting, direct mail, and targeted email campaigns. Schedules appointments for Account Executives, manages lead-generation programs, responds to prospects, maintains accurate sales activity records, and reports results to management. The role also supports market research, sales initiatives, and regional trade shows, with occasional travel. Professional fluency in Italian and English is required.

Manage a portfolio of restaurant customers across the full lifecycle, including onboarding, configuration, retention, renewals, issue resolution, training, quarterly business reviews, and consultative upselling. Build trusted customer relationships, identify sales opportunities, coordinate cross-functional support, implement restaurant marketing programs, gather product feedback, and achieve quarterly sales objectives. The role requires native German and English proficiency, extensive domestic travel, a valid driving license, and transportation.

Temporary role to build, execute, and optimize cross-channel lifecycle programs across email and in-app messaging using Marketo and Pendo. Own audience segmentation, triggers, automation, and orchestration with RevOps and SFDC to drive activation, adoption, retention, and expansion. Perform QA, A/B testing, analytics, and process improvements to scale lifecycle infrastructure and improve engagement outcomes.

Leads and scales a technical program management team supporting multiple product and engineering organizations. Partners with executives, translates strategy into execution plans, establishes operating rhythms and governance, manages cross-functional dependencies and escalations, mentors TPMs, and drives software delivery and developer productivity improvements. The role also leads organizational transformation and adapts product development processes to AI-enabled engineering workflows.

Leads and scales a team of Technical Program Managers across product and engineering organizations. Partners with executives to align priorities, manage dependencies, establish governance, and resolve escalations. Designs operating models, planning frameworks, delivery mechanisms, and risk standards for large technical portfolios. Translates strategy into measurable execution plans, improves software delivery and developer productivity, and mentors program leaders while driving organizational transformation.

Leads restaurant acquisition and expansion across the UK outside London by managing, hiring, coaching, and developing Account Executives. Sets regional sales strategy, forecasts, and plans; drives target attainment and growth; supports complex prospect scenarios; collaborates cross-functionally; and builds a high-performance sales culture. Requires up to 40% travel to support field teams and adapt strategies to local markets.

Leads and scales a technical program management team across product and engineering organizations. Partners with executives, establishes operating rhythms and governance, translates strategy into execution plans, manages dependencies and escalations, mentors TPMs, and improves software delivery, technical planning, risk management, and developer productivity. The role also drives organizational transformation and adapts development lifecycles to AI-enabled engineering workflows in a globally distributed, hybrid environment.

Lead global B2B and corporate communications to position OpenTable as a strategic technology and data partner. Develop and execute communications strategies, manage media and crisis response, oversee partnership and product storytelling (including AI), prepare executives, and enforce governance and KPI reporting tied to business outcomes.

Manage a portfolio of restaurant partners in the Las Vegas area, focusing on retention, renewals, revenue growth, and premium marketing adoption. Conduct data-driven business reviews, advise restaurant leadership, resolve escalated issues cross-functionally, execute promotional initiatives, and maintain Salesforce account records. The role requires restaurant operations expertise, financial analysis skills, consultative relationship management, and local field visits. It follows a hybrid schedule with two office days weekly.

Manage a portfolio of restaurant partners in Washington, DC, Maryland, and Virginia. Serve as a strategic advisor, conduct data-driven business reviews, improve reservation operations, drive product adoption, support renewals and premium tool sales, and gather product feedback. The role requires extensive in-person field engagement, restaurant operations expertise, consultative selling, ROI analysis, CRM usage, and cross-functional collaboration.

Lead FP&A for OpEx, CapEx, and commissions: own budgeting, forecasting, ROI modeling, commission plan oversight, management reporting, and process automation while partnering with operational leaders.