Jobs at OpenTable

Provide multilingual (German/English) customer support across calls, email, chat and WhatsApp; troubleshoot product and technical issues; own case resolution and log contacts in Salesforce; work shifts including weekends and mandatory London office days; attend five-week in-office training.

Lead, coach, and develop a frontline multi-channel contact center team. Drive operational excellence across service levels, quality, productivity, CSAT, and FCR. Use Salesforce, Zendesk, dashboards, Google Sheets and AI tools to analyze performance, surface coaching opportunities, and remove friction. Partner cross-functionally to resolve systemic issues, handle complex escalations, and model an inclusive, accountable culture.

The Sr. Compensation Analyst will manage global compensation programs, support compensation cycles, and collaborate with various teams to provide data-driven recommendations.

The Sr. Compensation Analyst will manage global compensation programs, ensure market competitiveness, and provide data-driven recommendations to support hiring and alignment with organizational goals.

The Account Manager, Hotels EMEA is responsible for managing relationships with hotel clients, driving revenue, ensuring customer success, and documenting activities in CRM. The role requires collaboration with various teams to optimize client experiences and gather market insights, with significant focus on hotel technology solutions.

The Account Manager will manage a portfolio of hotel accounts, driving revenue, ensuring customer success, and maintaining operational excellence across the EMEA region.

As an Account Manager, you will manage high-value hotel accounts, ensuring client retention, driving revenue, and optimizing software use for success.

The VP, FP&A leads the financial planning and analysis function, driving strategy, overseeing financial models, and mentoring the FP&A team while partnering with executives on key decisions.

As the VP of FP&A, you will lead the global financial planning function, guide financial strategy, mentor the FP&A team, and collaborate with executive leadership on key decisions and processes.

Lead and manage a global product design team, set design standards, collaborate cross-functionally, and communicate visions for restaurant and diner experiences.

The Account Manager drives customer engagement, increases reservation availability, and decreases churn through training, support, and relationship management with restaurant partners.

Lead design for the Diner Platform, managing a team, setting design standards, collaborating cross-functionally, and driving user-focused outcomes.

Lead and grow a high-performing design team, set design quality standards, collaborate cross-functionally, and drive data-informed design decisions.

Lead and manage a global design team for OpenTable's Diner Platform, ensuring high-quality design and collaboration across multiple departments.

The Onboarding Specialist is responsible for the successful onboarding of restaurant partners by configuring, coordinating, and delivering training on OpenTable products, managing the onboarding process from sale to go-live.

The Associate Account Manager manages relationships with restaurant customers, resolves issues, drives engagement on the OpenTable platform, and uses data to enhance customer success.

The Account Executive will drive growth by acquiring new restaurant partners, act as a strategic advisor, manage sales lifecycle, and develop business plans in hospitality markets.

The Manager, IT Risk & Controls leads IT risk management, compliance activities, and ensures effective internal controls. Responsibilities include risk identification, controls implementation, audit support, and stakeholder engagement.

The Account Executive will bring new restaurants onto OpenTable's dining network, educate operators about trends, drive revenue, and maintain client relationships using a consultative sales approach while utilizing Salesforce.

The Account Executive drives new restaurant partnerships through consultative sales, utilizing Salesforce and data analytics to achieve targets and provide tailored solutions.