Jobs at OpenTable

Manages the London office’s daily workplace experience, facilities, vendors, supplies, events, safety procedures, and office communications. Supervises a part-time Office Coordinator, supports hires, leavers, office projects, moves, and refurbishments, and partners with Workplace, IT, Real Estate, and leadership teams. The role requires a hands-on hospitality mindset, strong organization, proactive problem-solving, discretion, and comfort supporting a dog-friendly workplace. It is primarily on-site and may require occasional early mornings or evenings.

Build and improve modern React-based web applications for restaurant customers. Develop data-rich guest relationship tools, collaborate with product, design, backend engineering, and delivery teams, and drive projects from technical planning through release. Apply testing, accessibility, scalability, observability, and AI-assisted development practices to deliver high-quality user experiences.

As an Account Manager, you will manage high-value hotel accounts, ensuring client retention, driving revenue, and optimizing software use for success.

Sources and qualifies restaurant leads across German-speaking Switzerland through outbound calls, email, and direct-mail campaigns. Books qualified meetings for Account Executives, maintains accurate CRM records, coordinates lead handoffs, and supports trade shows and market research. The role requires fluent German and English, resilience, strong communication, customer focus, and enthusiasm for hospitality technology and sales.

Acquire new restaurant partners through consultative B2B sales, manage territory pipelines, exceed acquisition targets, and build strategic relationships. Deliver data-driven product demonstrations, develop business plans, negotiate contracts, and use Salesforce for forecasting and organization. Gather customer feedback for product and marketing teams while representing the company within the hospitality industry. This is a remote Zurich-based role requiring up to 60% domestic travel and native-level Swiss German with business-level English.

Expands OpenTable’s restaurant partner network through consultative B2B sales. Responsibilities include prospecting, territory planning, product demonstrations, Salesforce pipeline management, negotiation, achieving acquisition and revenue targets, analyzing market data, and sharing customer insights with Product and Marketing teams. The hybrid field-based role requires up to 60% domestic travel and represents OpenTable within the hospitality community.

Leads analytics and revenue strategy for global restaurant sales, services, and marketing teams. Builds dashboards, financial models, forecasts, and reporting tools; ensures data quality and metric alignment; identifies trends and opportunities; presents insights to executives; and improves Salesforce, workflows, revenue operations, sales processes, and business performance.

Own complex restaurant-partner implementations from contract handoff through configuration, integrations, training, and go-live. Advise clients, manage multiple onboarding projects, resolve escalations, coordinate cross-functional stakeholders, mentor onboarding specialists, and improve workflows using operational data, AI, and automation. The role requires fluent French and English, strong restaurant-operations knowledge, software implementation expertise, and travel up to 50%.

Acquire new restaurant partners through consultative B2B sales, manage territory pipelines, conduct customized product demonstrations, develop business plans, negotiate contracts, and exceed acquisition targets. The role requires maintaining strategic partner relationships, using Salesforce for forecasting and organization, providing customer insights to product and marketing teams, and networking within the hospitality industry. It is remote and involves up to 60% domestic travel in Austria.

Staff Machine Learning Engineer sets technical direction for production ML architecture, deployment, serving, monitoring, testing, CI/CD, observability, and incident response. The role builds high-throughput, low-latency ML services; leads MLOps practices; supports recommendations, ranking, multimodal systems, LLMs, and AI agents; and drives cross-team technical decisions and multi-quarter initiatives.

Provide Tier 2 technical customer support to restaurants, venues, and diners through phone, chat, and email. Resolve complex escalations, document and report defects using ticketing systems, collaborate with engineering and account management, communicate technical information clearly, and advocate for product improvements. The hybrid Montreal role requires fluent English and French, a Wednesday–Sunday schedule, and at least two years of technical support or related client-facing experience.

Leads the global Partnerships engineering organization across Solutions Engineering, partner integrations, and API Platform. Sets technical strategy, prioritizes platform investments, improves operating and escalation models, guides architecture, develops managers and senior technical leaders, and partners with Product, Partnerships, Support, Security, Legal, and Engineering stakeholders. The role focuses on scalable APIs, developer experience, durable platform capabilities, partner reliability, and high-severity issue resolution.

Leads budgeting, forecasting, long-term planning, and consolidated P&L oversight. Analyzes performance metrics, builds executive reports and dashboards, develops financial models for investments and growth initiatives, and partners with Marketing, Product, and Accounting. Drives cross-functional strategic workstreams and improves financial systems, reporting, and analysis through automation and scalable process enhancements.

Build and maintain OpenTable’s consumer iOS app and payment experience at global scale. Responsibilities include developing features in Swift, collaborating with product, design, and backend teams, defining APIs, conducting A/B testing, maintaining architecture, writing unit tests, refactoring code, upgrading frameworks, and mentoring engineers.

Acquire new hotel restaurant partners across Spain through consultative B2B sales. Build pipeline, manage territory strategy, lead multi-stakeholder sales processes, demonstrate technology solutions and ROI, negotiate contracts, forecast through Salesforce, and achieve acquisition and revenue targets. Develop hotel industry relationships, represent OpenTable at events, and collaborate with Marketing, Product, Legal, and internal teams.

Own the full B2B sales cycle for OpenTable in Portugal, from prospecting and relationship building through negotiation and closing. Build the restaurant partner network, develop territory strategy and pipeline, conduct product demonstrations, meet revenue targets, manage opportunities in Salesforce, and represent OpenTable through local networking and industry events. The role is field-based, requiring frequent travel and autonomous market development.

Own the full sales cycle for OpenTable’s expansion in Barcelona and across Spain. Prospect and acquire restaurant partners, build territory pipeline, conduct product demonstrations, negotiate contracts, forecast performance, and meet acquisition and revenue targets. The role requires developing local hospitality relationships, representing OpenTable at industry events, gathering market insights, and working autonomously in a field-based environment with regular travel.

Own the full B2B sales cycle for OpenTable in Valencia, from prospecting and relationship building through negotiation and closing. Build the restaurant partner network, develop territory strategy and pipeline, conduct product demonstrations, manage forecasting in Salesforce, meet acquisition and revenue targets, and represent OpenTable in local hospitality communities. The field-based role requires frequent travel across Spain, autonomy, and professional fluency in Spanish and English.

Own the full B2B sales cycle for OpenTable's expansion across Ibiza and Spain, from prospecting restaurant partners through negotiation and closing. Build territory pipeline, develop restaurant relationships, conduct product demonstrations, manage forecasts in Salesforce, achieve acquisition and revenue targets, and represent OpenTable through local hospitality networking and events. This field-based role combines home working with frequent travel and requires Spanish and English fluency.

Own the full B2B sales cycle for OpenTable’s expansion in Spain, from prospecting restaurant partners through negotiation and closing. Build territory pipeline, develop restaurant relationships, conduct product demonstrations, manage Salesforce forecasting, meet acquisition and revenue targets, and represent OpenTable at industry events. This field-based role requires regular travel, autonomy, market development, and professional fluency in Spanish and English.