Jobs at OpenTable

Generate new restaurant partnerships through outbound calls, emails, and networking. Qualify prospects, demonstrate OpenTable’s reservation and guest management solutions, maintain pipeline records in Salesforce, and secure qualified meetings for Account Executives. Collaborate cross-functionally to improve lead conversion and stay informed about restaurant industry trends and competitive offerings.

Leads international B2B growth marketing across content, email, web, lead generation, attribution, and customer engagement. Builds scalable acquisition systems, tracks full-funnel performance, manages Salesforce and Marketo workflows, and uses AI, automation, experimentation, and predictive analytics to improve conversion, ROI, and customer lifetime value. Partners with sales, SEO, brand, and global teams to create campaigns for restaurant and hospitality decision-makers.

Develop and execute B2C and B2B marketing strategies for Germany, with support across Austria and Switzerland. Manage localized content, social media, influencer, partnership, media, SEO, email, and performance marketing campaigns. Drive customer acquisition, brand awareness, hospitality-sector growth, and campaign optimization through data analysis. Collaborate with global channel owners, sales, account management, public relations, and external agencies while ensuring brand consistency.

Define and execute B2C and B2B marketing strategies for Germany, with support across Austria and Switzerland. Lead localized content, social, influencer, media, partnership, SEO, email, and performance marketing campaigns. Drive customer acquisition, brand awareness, hospitality-sector growth, and cross-functional collaboration. Analyze campaign performance, develop testing strategies, optimize tactics, and coordinate with sales, account management, public relations, and external agencies.

Manage a strategic portfolio of high-profile restaurant accounts, building retention and growth strategies, conducting business reviews, advising on product solutions, coordinating complex onboarding, and translating partner feedback into internal improvements. The role requires executive-level communication, data analysis, cross-functional collaboration, accurate documentation, and regular domestic travel for customer meetings and industry events.

Leads international B2B growth marketing for restaurant and hospitality markets. Responsibilities include developing content and acquisition campaigns, managing email and website initiatives, improving lead tracking and multi-channel attribution, applying AI and predictive analytics, and directing experimentation to increase conversions, ROI, and customer lifetime value. The role requires collaboration across global teams and ownership of marketing systems including Salesforce and Marketo.

Partners with EMEA leaders on employee relations, organizational design, talent retention, performance management, compensation, engagement, and compliance across multiple European markets. Advises managers, manages complex employee relations cases, analyzes workforce metrics, executes regional people programs, and collaborates with global HR operations and payroll teams. Requires multilingual capability and experience navigating employment practices in Spain, Portugal, France, or Italy.

Leads product design vision and strategy for OpenTable’s Hospitality portfolio, focusing on restaurant guest communication, personalization, and AI-enabled experiences. Partners with product, engineering, data, and research leaders to shape product direction, transform complex guest data into trusted interfaces, deliver polished accessible designs, align senior stakeholders, and mentor designers. Requires a strong portfolio, Figma expertise, strategic leadership, communication skills, and experience designing complex products.

The Senior Business Systems Analyst manages financial applications, configures system enhancements, troubleshoots incidents, supports monthly financial close, and provides operational support to finance teams. The role gathers requirements, coordinates integrations and testing, oversees user acceptance testing, maintains documentation, ensures compliance and data accuracy, and identifies process improvements. It requires collaboration with finance, engineering, analytics, product, and global business teams, along with expertise in financial processes and systems such as NetSuite.

Manage a portfolio of restaurant partners in Washington, DC, Maryland, and Virginia. Serve as a strategic advisor, conduct data-driven business reviews, improve reservation operations, drive product adoption, support renewals and premium tool sales, and gather product feedback. The role requires extensive in-person field engagement, restaurant operations expertise, consultative selling, ROI analysis, CRM usage, and cross-functional collaboration.

Provides strategic legal counsel to Product, Engineering, Security, Commercial, Partnerships, and Marketing teams on privacy, product development, AI, cybersecurity, consumer protection, and regulatory matters. Serves as Deputy Privacy Officer, helping lead OpenTable’s global privacy program, advise on data protection and AI governance, support incident response, negotiate agreements, and develop scalable legal policies and processes.

Provides strategic legal counsel to Product, Engineering, Security, Commercial, Partnerships, and Marketing teams on privacy, data protection, AI, cybersecurity, consumer protection, and product development. Serves as Deputy Privacy Officer, leads global privacy program initiatives, advises on AI governance and security incidents, and develops practical legal processes, policies, agreements, and disclosures. Partners with Booking Holdings on privacy governance and regulatory matters.

Serve as Deputy Privacy Officer and senior legal advisor to Product, Engineering, Security, Commercial, Partnerships, and Marketing teams. Counsel on global privacy, data protection, AI governance, cybersecurity, consumer protection, product development, data use, incident response, regulatory obligations, and related agreements. Lead privacy-program operations, develop scalable legal policies and processes, and support responsible innovation across OpenTable’s global business.

Designs, automates, and operates self-hosted Linux and Kubernetes infrastructure across global bare-metal environments. Responsibilities include maintaining high availability, managing control planes and container platforms, troubleshooting system-level incidents, conducting root-cause analysis, building automation and self-service tools, improving observability, and supporting production systems through on-call rotation. The role also collaborates with distributed engineering teams on infrastructure standardization and may support AI/ML workloads.

Manage strategic enterprise restaurant accounts across EMEA, primarily Germany. Build executive relationships, advise customers on operational performance and technology adoption, drive retention, product utilization, revenue growth, and ROI, and deliver consultative business reviews. Identify risks and opportunities, coordinate with Sales, Product, Marketing, and Support, and meet retention and revenue targets. Fluency in German and English, hospitality industry experience, and regular territory travel are required.

Provides legal support for global marketing, advertising, partnerships, intellectual property, and commercial contracting. Drafts and negotiates agreements, reviews marketing materials, advises on consumer protection and advertising compliance, manages brand and content rights issues, and develops scalable legal resources. Collaborates with commercial, product, compliance, and international legal teams while balancing legal risk with business objectives.

Manage restaurant accounts across Central England, driving retention, revenue growth, upselling, product adoption, and partnership success. Build trusted customer relationships, conduct discovery-led commercial conversations, use performance data to identify opportunities and churn risks, and provide actionable insights. Plan regular field visits across a broad territory while collaborating with Sales and internal teams. The role requires independent territory ownership, frequent travel, and strong hospitality and account management skills.

Manage a Central England territory of restaurant partners, driving retention, revenue growth, upselling, product adoption, and customer success. Build trusted relationships, conduct discovery-led commercial conversations, use performance data to identify opportunities and churn risks, and provide strategic insights. Plan regular field visits across a broad region while collaborating with Sales and internal teams. The role requires independent territory management, frequent travel, and access to a personal vehicle.

Manage OpenTable restaurant accounts across Central England, focusing on customer retention, revenue growth, upselling, product adoption, and churn prevention. Build trusted customer relationships, conduct discovery-led commercial conversations, use performance data to provide insights, and plan regular in-person territory visits. Collaborate with Sales and internal teams while independently managing a geographically dispersed territory and maintaining expertise in OpenTable products and hospitality trends.

Support restaurant and hospitality customers through phone, email, chat, and WhatsApp. Investigate and troubleshoot issues, explain solutions clearly, maintain ownership through resolution, and record interactions accurately in Salesforce. The role requires adapting communication across markets, learning OpenTable products, escalating when appropriate, and delivering empathetic service. Fluency in Italian and English is essential, along with at least one year of customer support experience and strong communication, problem-solving, and technology skills.