OpenTable

HQ
San Francisco, California, USA
Total Offices: 5
1,891 Total Employees
Year Founded: 1998

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OpenTable Company Culture & Values

Updated on March 04, 2026

This page summarizes recurring themes identified from responses generated by popular LLMs to common candidate questions about OpenTable and has not been reviewed or approved by OpenTable.

What's the company culture like at OpenTable?

Strengths in flexibility, well‑being support, and collegial collaboration are accompanied by concerns about top‑down management dynamics, ongoing change churn, and uneven recognition. Together, these signals suggest a culture that can feel highly supportive in the right team context but materially shaped by leadership style, stability, and growth pathways.
Positive Themes About OpenTable
  • Healthy Workload & Retention: Healthy workload norms are reinforced through “Work from (almost) anywhere,” meeting‑free Fridays, and periodic company‑wide weeks off, which collectively signal respect for personal time. Generous PTO (including a birthday day off) and competitive parental leave further support sustained well‑being.
  • Collaborative & Supportive Culture: Collaborative day‑to‑day dynamics show up in descriptions of collegial teams, cross‑functional partnership, and kind teammates. Supportive managers are repeatedly characterized as empowering, helping people feel valued beyond pure output.
  • Recognition, Pride & Shared Success: Pride and meaning are often tied to a hospitality‑connected mission, where helping restaurants succeed makes work feel personally meaningful. Product moves framed around accountability and trust (e.g., phasing out anonymous diner reviews) also reinforce a values-driven sense of purpose.
Considerations About OpenTable
  • High-Pressure & Micromanaging Culture: A more top‑down, metrics‑heavy operating style is described in some orgs, including micromanagement and a “stiff” cultural feel. This can reduce autonomy and psychological safety even when other elements of the environment are supportive.
  • Change Fatigue & Ineffective Decision-Making: Frequent reorgs, shifting priorities, and ongoing reductions create change fatigue and undermine confidence in roadmap stability. Uncertainty from repeated organizational adjustments can make the culture feel less predictable and harder to navigate.
  • Lack of Recognition & Shared Success: Recognition for top performers is sometimes described as limited, and advancement can feel slow depending on function and manager. When growth and acknowledgment lag, it can erode the sense that contributions are fully valued.
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The insights on this page are generated by submitting structured prompts to some of the most popular large language models (“LLMs”) and summarizing recurring themes from the responses. Because the insights are generated using AI, they may contain errors. The insights do not necessarily reflect internal data, employee interviews, or verified company information. They may be influenced by incomplete, outdated, or inaccurate data, and may vary across LLM providers. These insights are intended for informational purposes only and should not be interpreted as a factual or definitive assessment of a company's reputation. Built In makes no representations or warranties regarding the accuracy, completeness, or reliability of this information, and disclaims any liability for any actions taken based on this information. If you are a representative of this company, and would like this page to be removed, you may contact us via this form.
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