The Role
Leads the pre-opening commercial strategy for a luxury hotel, including sales and marketing planning, market positioning, revenue generation, digital campaigns, PR, launch events, partnerships, and team recruitment. Owns pipelines across leisure, corporate, travel trade, and MICE segments while coordinating revenue management, budgets, agencies, vendors, and global sales offices. Establishes SOPs, KPIs, and brand-compliant marketing operations to maximize opening revenue across rooms and food and beverage.
Summary Generated by Built In
We are looking for a versatile and dynamic professional to join Kempinski Harbour Heights Bahrain. The Director of Sales & Marketing (DOSM) for the pre-opening phase serves as the commercial architect behind the hotel’s launch strategy. This role is responsible for driving the pre-opening commercial roadmap—establishing brand positioning, building local and international account pipelines, and implementing data-driven marketing campaigns to ensure high-impact opening revenue across Rooms and F&B.
Key Responsibilities
How You Will Make a Difference; What We’re Looking For
Pre-Opening Strategy & Commercial Planning
Pre-Opening Strategy & Commercial Planning
- Formulate and execute the integrated Pre-Opening Sales & Marketing Business Plan, budget, and launch timeline in alignment with Kempinski corporate standards.
- Conduct in-depth market feasibility studies, competitor analysis, and positioning strategies tailored to Bahrain's luxury hospitality landscape.
- Collaborate with Revenue Management to establish base-rate architecture, yield strategies, seasonal pricing, and inventory distribution channels.
- Lead all grand-opening activation events, PR narratives, and global press launches to establish immediate market share.
Sales & Revenue Generation
- Proactively target, contract, and build pipelines across key market segments: GCC Luxury Leisure, Corporate/Government, Travel Trade, and MICE.
- Establish strategic partnerships with global luxury consortia and Kempinski Global Sales Offices (GSOs).
- Drive total hotel top-line revenue across Rooms, Food & Beverage operations.
Marketing, Digital & PR Strategy
- Oversee brand-compliant luxury marketing campaigns across digital performance, CRM, localized social media, and paid media channels.
- Direct local and international PR agencies to secure high-visibility media features leading up to the opening.
- Ensure early deployment of the property website, booking engines, and digital content assets.
Team Leadership & Operations
- Recruit, build, and mentor the pre-opening Sales, Marketing, Events, and Public Relations teams.
- Establish Departmental Standard Operating Procedures (SOPs) and set Key Performance Indicators (KPIs) for the team.
- Manage vendor contracts and agency relationships.
Skills, Knowledge and Expertise
What Makes You a Great Fit; Who We’re Looking For
- Experience: Minimum 5 years of experience in Luxury Hospitality Sales and Marketing, with at least 2–3 years in a senior leadership role (Director or as a Head).
- Market Knowledge & Network: Deep familiarity with the region luxury landscape, with an established network of local and international luxury travel agents, corporate buyers, and event planners.
- Commercial Acumen: Strong understanding of revenue management, budgeting, forecasting, and data-driven digital marketing.
- Proven Track Record: Demonstrated success in meeting/exceeding sales targets and managing large-scale product launches or hotel repositioning.
- Communication: Fluent command of English; Arabic language skills are a significant advantage.
Why Join Kempinski
Kempinski emphasises talent development and offers career progression within its global network, with properties in over 30 countries. There are opportunities to work in diverse cultural environments whilst continuing your professional growth. We are proud to foster a culture where employees feel valued, heard, and are empowered to deliver exceptional guest experiences.
Be part of a legacy, build your future. Discover the possibilities at Kempinski.
Be part of a legacy, build your future. Discover the possibilities at Kempinski.
About
Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.
Skills Required
- Minimum 5 years of experience in luxury hospitality sales and marketing
- At least 2 to 3 years of experience in a senior leadership role as a Director or Head
- Deep familiarity with the regional luxury hospitality landscape
- Established network of local and international luxury travel agents, corporate buyers, and event planners
- Strong understanding of revenue management, budgeting, forecasting, and data-driven digital marketing
- Demonstrated success meeting or exceeding sales targets
- Experience managing large-scale product launches or hotel repositioning
- Fluent command of English
- Arabic language skills
Am I A Good Fit?
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The Company
What We Do
Kempinski Hotels is a German luxury hotel management company, recognized as Europe's oldest luxury hotel group, operating upscale hotels worldwide and focusing on creating memorable guest experiences.
