Director of Sales (m/f/d)

Posted Yesterday
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Vienna, AUT
In-Office
Junior
Software • Hospitality
The Role
Leads sales strategy and revenue growth across group, business transient, leisure, and catering segments for a Hilton hotel cluster. Oversees forecasting, pricing alignment, market analysis, stakeholder relationships, client engagement, business reviews, and commercial planning. Recruits and develops a high-performing sales team while collaborating with revenue and marketing leaders to improve profitability and competitive positioning across Austrian and international markets.
Summary Generated by Built In

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Director, you’re not just driving revenue growth across all hotel segments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Shape and execute sales strategy: Develop and implement revenue-driving sales strategies across group, business transient, leisure transient, and catering segments, aligned with the hotel’s commercial goals and strategic plan
  • Drive revenue performance and profitability: Contribute to achieving revenue targets and profitability goals by optimizing pricing, improving business mix, and guiding forecasting accuracy
  • Lead business reviews and planning: Facilitate regular strategy and performance meetings while contributing to long-range commercial planning through analysis of performance trends, market shifts, and revenue opportunities
  • Ensure commercial alignment: Collaborate with revenue and marketing leaders to align sales tactics with pricing, distribution, and promotional strategies, and to support forecasting and rate strategies
  • Foster stakeholder relationships: Engage with Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and key clients to drive demand, improve conversion, and support high-impact site visits and pre-convention meetings
  • Develop data-informed strategies: Track market and competitor activity to inform strategy and help maintain competitive positioning in group and transient segments
  • Cultivate a high-performing team: Recruit new talent while driving team growth and engagement through performance management, professional development, and recognition programs
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Your Impact

You will be a key commercial leader, representing the Hilton Vienna Cluster both internally and externally. Your work will directly influence business outcomes and help shape the future of our hotels’ commercial success in the Austrian and international markets.

What You Bring

Must-Haves:

  • Proven experience in a Commercial or Sales Leadership role within hospitality
  • Demonstrated success in achieving sales targets and driving revenue growth
  • Exceptional leadership, negotiation, and presentation skills
  • Comfortable with public speaking and engaging senior-level stakeholders
  • Fluent in English, with willingness to travel

Nice-to-Haves:

  • Knowledge of the Austrian and German-speaking markets
  • Experience in multi-property or cluster hotel environments
  • Familiarity with hotel sales tools (e.g., Opera, Delphi, Salesforce)
  • Fluency in German is a strong advantage
  • Existing right to work in Austria (e.g., Red-White-Red Card Plus)
  • Current Hilton team member

Required Background

  • Completed A-Levels and diploma in Tourism Studies (or equivalent)
  • At least 2 years of experience in a Commercial/Sales leadership role
    (e.g., ADOS in a large cluster or DOS in a single property, ideally with Hilton)

What We Offer

  • A leadership role in Austria’s largest Hilton Cluster
  • Opportunities to grow within a global hospitality brand
  • A collaborative, high-performing team environment
  • Competitive compensation and Hilton benefits
  • Office based in Hilton Vienna Park, with flexibility across cluster hotels
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
About the Team

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Skills Required

  • Proven experience in a commercial or sales leadership role within hospitality
  • Demonstrated success achieving sales targets and driving revenue growth
  • Exceptional leadership, negotiation, and presentation skills
  • Comfort with public speaking and engaging senior-level stakeholders
  • Fluency in English
  • Willingness to travel
  • Completed A-Levels and a diploma in Tourism Studies or equivalent
  • At least two years of experience in a commercial or sales leadership role
  • Knowledge of Austrian and German-speaking markets
  • Experience in multi-property or cluster hotel environments
  • Familiarity with Opera, Delphi, or Salesforce
  • Fluency in German
  • Existing right to work in Austria
  • Current Hilton team member

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
  • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
  • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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The Company
HQ: McLean, VA
121,228 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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