Director of Recruitment

Posted 5 Days Ago
Be an Early Applicant
Santo Domingo, DOM
In-Office
Senior level
Financial Services
The Role
Lead OPF's global talent acquisition across the Dominican Republic and the U.S., owning recruitment strategy, hiring plans, compliance, team performance, onboarding, and executive liaison duties. Build data-driven processes, scale high-volume hiring, coach recruitment teams, and ensure timely, compliant offers and documentation.
Summary Generated by Built In
Company Overview:

One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company’s expansion — because our success hinges on our people.

Why Join Us?

At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here’s what you can expect when you join our team:

  • Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech.
  • Professional Growth: We invest in our employees’ growth with continuous learning opportunities, training programs, and career advancement paths.
  • Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact.
  • Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation’s financial health.
  • High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company’s expansion and success.
About the Role

The Director of Recruitment is the senior-most leader of OPF’s global talent acquisition function, with full ownership over recruitment strategy, team performance, process integrity, and organizational hiring outcomes across the Dominican Republic and the United States. This role sets the direction for how OPF attracts, assesses, and onboards talent at scale — translating executive headcount priorities into executable hiring plans while holding the team accountable to compliance, speed, and quality standards.

The ideal candidate is a strategic, data-driven, and operationally rigorous leader who thrives in a high-volume, fast-paced environment and has a track record of building and scaling high-performing recruitment teams.

Responsibilities
  • Define and own OPF’s global recruitment strategy, aligning hiring priorities and workforce planning with executive leadership and business goals.
  • Set hiring targets, timelines, and headcount budgets across DR and US operations in partnership with the VP of People & Culture.
  • Escalate and resolve critical hiring blockers, urgent requisition needs, and compliance issues requiring executive-level decisions.
  • Approve final offers and hold ultimate accountability for compliance with DR and US pre-hire documentation requirements.
  • Identify sourcing gaps, process inefficiencies, and quality-of-hire trends; design and implement data-backed improvements that scale with organizational growth.
  • Conduct formal performance reviews for direct reports and build structured coaching and development plans for all levels of the recruitment team.
  • Partner with HR, IT, Training, Facilities, and Payroll to guarantee seamless onboarding execution and that every new hire arrives fully set up on Day 1.
  • Serve as the primary recruitment liaison to senior and executive leadership; advise on talent market conditions, hiring feasibility, and workforce risks.

RequirementsRequired
  • 5+ years of progressive recruiting experience, with a minimum of 3 years in a director-level or senior leadership role overseeing a multi-person recruitment team.
  • Demonstrated success in high-volume BPO, contact center, or financial services recruiting environments.
  • Strong command of DR employment compliance, pre-hire documentation requirements, and local labor law.
  • Proficiency with ATS platforms; Workable experience strongly preferred.
  • Proven ability to manage cross-border recruitment operations (DR and USA simultaneously).
  • Strong data fluency: ability to build, interpret, and act on KPI dashboards and recruitment metrics to drive decisions.
  • Bilingual in Spanish and English — written and verbal, with executive-level communication skills in both languages.
  • Strong organizational and time management skills with the ability to manage competing strategic and operational priorities.

Preferred

  • Experience with US hiring compliance, including background checks, ADP processes, and EEOC standards.
  • Deep background in SOP development, process improvement, and building recruiting infrastructure from the ground up.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

Working Conditions & Travel

  • This is a full-time, on-site role based in the Dominican Republic.
  • Regular in-office presence is required five days per week.
  • Extended hours may be required during high-volume hiring periods, critical onboarding events, or organizational growth initiatives.

Benefits
  • Competitive salary
  • Performance-based incentives
  • Health insurance
  • Growth and development opportunities
  • Dynamic and collaborative work environment
  • Company events and team-building activities

Skills Required

  • 5+ years progressive recruiting experience with a minimum of 3 years in a director-level or senior leadership role overseeing a multi-person recruitment team
  • Demonstrated success in high-volume BPO, contact center, or financial services recruiting environments
  • Strong command of Dominican Republic employment compliance, pre-hire documentation requirements, and local labor law
  • Proficiency with ATS platforms
  • Workable experience
  • Proven ability to manage cross-border recruitment operations (DR and USA simultaneously)
  • Strong data fluency: ability to build, interpret, and act on KPI dashboards and recruitment metrics
  • Bilingual in Spanish and English (written and verbal) with executive-level communication skills in both languages
  • Strong organizational and time management skills managing competing strategic and operational priorities
  • Experience with US hiring compliance including background checks, ADP processes, and EEOC standards
  • Background in SOP development, process improvement, and building recruiting infrastructure
  • Bachelor's degree in Human Resources, Business Administration, or related field
  • Full-time, on-site role based in the Dominican Republic with regular in-office presence five days per week
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The Company
HQ: Miami, FL
128 Employees
Year Founded: 2010

What We Do

One Park Financial helps small business owners access working capital. Through our own direct experience, we understand the strengths and needs of entrepreneurs and owners of smaller businesses and the challenges they face when searching for funding options. We believe everyone deserves a chance to succeed and own their dreams – on their own terms. And we know that small and mid-sized businesses are critical to the well-being of their communities and the financial strength of our nation. Voted TOP WORKPLACE 2017, 2018, 2019, 2020 in South FL!

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