Director of Project Management (TM4) (Government)

Posted 22 Days Ago
Be an Early Applicant
Columbia, MD, USA
In-Office
119K-180K Annually
Expert/Leader
Internet of Things • Mobile • Retail
The Role
Directs project and program management for a complex federal IT services contract. Oversees network and service initiatives, schedules, deliverables, resources, risks, service levels, outages, reporting, stakeholder communications, subcontractors, and process improvements. Leads project teams and coordinates with technical teams, program leadership, government stakeholders, and customers to meet contractual, operational, and mission requirements.
Summary Generated by Built In

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has an opening for an Associate Director - Network Project/Program Management: To supporting the RIS I contract. RIS I delivers regional Information Technology services to the end user, including support for desktop, workplace peripherals, voice and video devices, and local and campus area network services, including wireless and cable plant. This leadership role is responsible for directing and overseeing project management activities across a complex, mission-focused IT services environment.

Description of Job Duties/Responsibilities:

The Associate Director will provide strategic direction, execution oversight, and people leadership for project teams responsible for planning, coordinating, and delivering network and service-related initiatives that meet contractual requirements, service level commitments, and customer mission needs. The role requires close collaboration with program leadership, service managers, technical teams, subcontractors, and government stakeholders to ensure projects are delivered on schedule, within scope, and with consistent quality, while driving process improvement, operational readiness, and accountability across the RIS I program.

  • This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.
  • Ensure established service levels, performance objectives, and contractual requirements are met across supported environments.
  • Create, implement, and sustain operational improvements that support established objectives across multiple facilities.
  • Develop processes for effectively leveraging and using resources to meet customer needs, improve service delivery, and support mission requirements.
  • Develop and maintain effective communications with management, staff, technical teams, and customer stakeholders to ensure services are delivered on time, within budget, and in accordance with contractual obligations.
  • Investigate, assess, and resolve matters of significance, escalating issues as appropriate and ensuring timely follow-through to closure.
  • Ensure appropriate planning and coordination for the impact of connectivity outages, service level agreements, operational risks, and other service delivery issues.
  • Prepare and provide program management reports and briefings; manage deliverable schedules; and support process improvement initiatives.
  • Maintain and track project status, including the Integrated Master Schedule, documentation status, key actions, and task assignments; monitor progress and keep leadership informed of status, risks, and required decisions.

                                                                                         

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications:

  • The candidate shall have twelve (12) to fifteen (15) years of experience as a Project Manager, Level 4, supporting complex operational, technical, or mission-focused programs.
  • Experience may include a combination of relevant work history and education.
  • A master’s degree is equivalent to six (6) years of experience.
  • A bachelor’s degree is equivalent to four (4) years of experience.
  • An associate degree is equivalent to two (2) years of experience.
  • Degree must be from an accredited college or university.
  • Demonstrated experience managing project schedules, deliverables, resources, risks, issues, and stakeholder communications in support of contractual or program objectives.
  • Demonstrated ability to track project status, assign and monitor actions, prepare reports and briefings, and keep leadership informed of progress, risks, and required decisions.
  • Experience supporting federal government or intelligence community contracts in a mission-critical IT services environment.
  • Experience managing local hands-on technical support operations across multiple facilities or customer locations.
  • Experience managing service level agreements, operational metrics, performance objectives, and customer reporting requirements.
  • Experience developing and maintaining Integrated Master Schedules, project documentation, action trackers, deliverable schedules, and leadership status reports.
  • Strong ability to coordinate across technical teams, program leadership, subcontractors, vendors, and customer stakeholders.
  • Demonstrated experience identifying operational risks, resolving issues, supporting outage planning, and driving process improvements.
  • Strong written and verbal communication skills, including the ability to prepare executive-level briefings, program management reports, and customer-facing communications.
  • Experience with ServiceNow, Microsoft Project, SharePoint, Excel, PowerPoint, or similar tools used to manage tasks, schedules, reporting, and service delivery activities.

Ready to join our team? Apply today!

Our Director of Project Management (TM4) (Government) earns $118,700 - $180,100 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) *Pro-rated when working less than 40 hrs/wk.

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone

Weekly Hours:

40

Time Type:

Regular

Location:

Columbia, Maryland

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. Click here to learn more or request an application accommodation here.

Skills Required

  • 12 to 15 years of experience as a Project Manager, Level 4, supporting complex operational, technical, or mission-focused programs
  • Relevant work history and education combination may be used to satisfy experience requirements
  • Master's degree from an accredited college or university may substitute for six years of experience
  • Bachelor's degree from an accredited college or university may substitute for four years of experience
  • Associate degree from an accredited college or university may substitute for two years of experience
  • Demonstrated experience managing project schedules, deliverables, resources, risks, issues, and stakeholder communications
  • Ability to track project status, assign and monitor actions, prepare reports and briefings, and communicate progress, risks, and decisions to leadership
  • Experience supporting federal government or intelligence community contracts in a mission-critical IT services environment
  • Experience managing hands-on technical support operations across multiple facilities or customer locations
  • Experience managing service level agreements, operational metrics, performance objectives, and customer reporting requirements
  • Experience developing and maintaining Integrated Master Schedules, project documentation, action trackers, deliverable schedules, and leadership status reports
  • Ability to coordinate across technical teams, program leadership, subcontractors, vendors, and customer stakeholders
  • Experience identifying operational risks, resolving issues, supporting outage planning, and driving process improvements
  • Strong written and verbal communication skills, including executive briefings, program management reports, and customer-facing communications
  • Experience with ServiceNow, Microsoft Project, SharePoint, Excel, PowerPoint, or similar tools

AT&T Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AT&T and has not been reviewed or approved by AT&T.

  • Healthcare Strength Health coverage spans medical, dental, vision, and mental health services, plus a personal healthcare team, wellness apps, and supplemental options such as fertility care, cancer support, doula services, and wigs for chemotherapy. These comprehensive offerings are portrayed as supporting a wide range of employee needs.
  • Leave & Time Off Breadth Paid time off includes vacation, holidays, sick days, caregiver time, parental leave, and adoption assistance, with some roles reaching about 23 days of PTO after several years. Community volunteer days and flexible time off options add further support for work-life balance.
  • Wellbeing & Lifestyle Benefits Employees receive sizable service discounts like 50% off most wireless plans and broadband, along with savings on travel, event tickets, and insurance. Additional workplace perks such as hybrid work models and relocation assistance contribute to overall value.

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The Company
HQ: Dallas, TX
150,000 Employees

What We Do

Bring us your biggest career aspirations. Share your boldest dreams. This is a moment to get energized. Through 5G and Fiber, AT&T provides connectivity that leads to smarter homes, safter communities, higher quality health care and more life-changing innovations. With AT&T, Connecting Changes Everything.

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