Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.
The Director of Product Management, Customer Workflows will play a critical leadership role in shaping how clinicians interact with our AI-based cardiovascular software products. This role owns the end-to-end customer experience, from image ingestion and EMR/PACS integration to intuitive case management and the delivery of critical clinical insights (like Roadmap, FFRct, and Plaque Analysis).
You will partner closely with engineering leadership for Customer Workflows to ensure our platform is seamless, scalable, and deeply embedded into the daily routines of healthcare providers. The ideal candidate possesses a deep understanding of the fast-evolving clinical workflows across radiology, cardiology, and Coronary Artery Disease (CAD) care, translating complex clinical needs into elegant, scalable software solutions while adhering to the highest standards of medical device compliance.
Key Responsibilities:
- Lead Workflow Product Strategy: Take ownership of the product vision and roadmap for all customer-facing workflow systems and integrations. Ensure these tools reduce friction for clinicians and align with our broader product strategy.
- Navigate the Broader AI Ecosystem: Stay ahead of how rapidly evolving, broader AI tools (such as generative AI for reporting, ambient clinical scribes, and predictive diagnostic co-pilots) are transforming daily clinical workflows. Ensure our product strategy anticipates and seamlessly integrates into these modernized, AI-augmented care pathways in radiology and cardiology.
- Clinical Domain Expertise: Act as the internal subject matter expert on evolving radiology, cardiology, and CAD care pathways. Deeply understand how physicians, technologists, and hospital IT staff interact with medical imaging, diagnostic reports, and patient data.
- Strategic Engineering Partnership: Work in lockstep with the Engineering (Customer Workflows) to define priorities, balance new feature innovation with technical debt, and ensure successful quarterly and long-range planning.
- Drive Interoperability & Integration: Define clear requirements for integrating our AI solutions into hospital IT ecosystems. Prioritize initiatives surrounding DICOM transfers, image ingestion, and HL7/FHIR integrations with major EMR/EHR and PACS vendors.
- Cross-Functional Collaboration: Lead by influence to collaborate closely with Engineering, Clinical, Design, Customer Success, and Marketing teams. Shape features that address real-world clinical workflow constraints and drive user adoption.
- Regulatory & Compliance Oversight: Ensure that all workflow and integration products meet the necessary medical device regulations (FDA, SaMD), security standards (HIPAA, SOC2), and compliance guidelines.
- Measure & Optimize: Define and track key product performance metrics for customer workflows (e.g., time-to-result, integration success rates, user engagement), using data to continuously refine the platform.
Skills Needed:
- Clinical Workflow Fluency: Deep understanding of hospital IT infrastructure and clinical workflows, specifically within cardiology, radiology, or cardiovascular imaging.
- Interoperability Expertise: Familiarity with healthcare interoperability standards (DICOM, HL7, FHIR) and experience guiding products that integrate deeply with enterprise clinical systems (PACS, EMR/EHR).
- Cross-Functional Leadership: Proven ability to lead without direct authority, aligning cross-functional teams around a shared product vision and driving successful outcomes.
- Strategic Problem Solving: Excellent ability to navigate tough tradeoffs using data and clinical insights, making pragmatic, well-reasoned decisions even in the absence of complete information.
- Exceptional Communication: Skilled in translating complex clinical and technical concepts effectively across both technical (Engineering) and non-technical (Commercial/Clinical) stakeholders.
- Customer-Centric Mindset: Deep empathy for the clinician experience, able to translate their daily challenges and feedback into actionable, intuitive product improvements.
Educational Requirements & Work Experience:
- Bachelor’s degree in Engineering, Computer Science, Life Sciences, or a related field (advanced degree is a plus).
- 8+ years of experience in product management within the healthcare technology space.
- Demonstrated experience building Software as a Medical Device (SaMD), digital health products, or clinical workflow solutions.
- Experience working in regulated healthcare industries, with a strong preference for backgrounds in medical imaging, cardiology, or enterprise healthcare integrations.
- Experience working directly in a clinical setting (e.g., hospital, imaging center, clinic) or a similarly related hands-on healthcare environment is a strong plus.
A reasonable estimate of the yearly base compensation range is $250,000 to $295,000 (for San Francisco Bay Area), cash bonus, and equity. #LI-Hybrid; #LI-IB1
Skills Required
- Bachelor's degree in Engineering, Computer Science, Life Sciences, or related field
- 8+ years of experience in product management within the healthcare technology space
- Experience building Software as a Medical Device (SaMD), digital health products, or clinical workflow solutions
- Experience working in regulated healthcare industries, particularly in medical imaging or cardiology
- Experience in a clinical setting (e.g., hospital, imaging center, clinic) is a strong plus
What We Do
Heartflow is the global leader in AI-driven coronary artery disease (CAD) management, transforming how CAD — the world’s leading cause of death — is diagnosed and treated. Our advanced technology generates personalized, precision 3D heart models from a single CT scan, providing clinicians with the clarity and confidence to deliver earlier, more effective treatments — transforming CAD into a disease that can be managed for life. Heartflow One is the only complete, non-invasive, precision coronary care platform providing patient insights throughout the guideline-directed CCTA pathway. The AI-driven platform — including Roadmap™ Analysis, FFRCT Analysis and Plaque Analysis — is supported by the ACC/AHA Chest Pain Guideline and backed by more than 600 peer-reviewed publications. With over 400,000 patients treated, more than 1,400 leading institutions adopting our solution, and 99.5% of U.S. lives covered — Heartflow is redefining the standard of coronary care. We're a global company, with employees across the United States, Europe and Japan. Our headquarters are in Mountain View, California, with additional offices in California, Texas, the UK, and Japan. We believe CAD shouldn’t be a silent threat. By making it screenable, diagnosable, and manageable, we’re changing the story of CAD, empowering clinicians to save lives and giving patients more time for what matters most.
Why Work With Us
Join Us to Rewrite the Story of CAD.
