Jobs at Heartflow

Manages Heartflow customer accounts within a designated territory, driving adoption and usage of cardiovascular diagnostic technologies. Builds relationships with cardiologists, referring physicians, hospital stakeholders, and clinical teams; develops account plans, educates customers, coordinates cross-functional resources, and supports clinical pathway programs. Performance is measured by quota attainment, cCTA conversion, FFRCT penetration, and account growth. The role is home-office based with approximately 20–25% travel.

Analyze Customer Success and Support data to guide staffing, capacity planning, customer health, retention, onboarding, and operational improvements. Build SQL-based models, Salesforce case analyses, Tableau dashboards, executive reports, and AI-assisted workflows using Python and LLMs. Partner with Customer Success, Support, Sales Operations, Finance, and Product to translate complex operational questions into actionable recommendations and improve data quality, forecasting, and reporting.

Manages strategic healthcare accounts across a geographic territory, driving adoption and growth of Heartflow’s cardiovascular diagnostic technology. Builds relationships with cardiologists, physicians, hospital stakeholders, and clinical teams; delivers education and presentations; develops account plans; coordinates cross-functional resources; supports clinical pathway programs; and meets usage, penetration, and revenue targets. The role is home-office based with approximately 20–25% travel.

Monitors intraday workload, staffing, adherence, backlog, and service levels across back-office healthcare operations. Uses Verint and Tableau to identify staffing risks, coordinate same-day adjustments, analyze SLA and productivity issues, manage WFM tickets, maintain system data, communicate operational insights, and support business continuity. The role also contributes to reporting, forecasting, capacity planning, compliance, and process improvement.

Manage Heartflow accounts across a designated territory, driving adoption and growth of its cardiovascular diagnostic technologies. Build relationships with cardiologists, primary care physicians, administrators, and other stakeholders; educate customers; execute account development plans; coordinate cross-functional programs; support clinical pathway implementation; and meet usage and revenue targets. The role is home-office based with approximately 20–25% travel.

Manage strategic healthcare accounts across Southeast Houston to drive adoption and growth of Heartflow’s cardiovascular diagnostic technology. Build relationships with cardiologists, physicians, hospital stakeholders, and clinical partners; educate customers; execute account development plans; coordinate cross-functional resources; organize clinical programs and events; and achieve usage, referral, penetration, and revenue targets. The role is home-office based with approximately 20–25% travel.

Implements HeartFlow’s healthcare SaaS and diagnostic technology within hospital environments. Troubleshoots Linux systems, networking, virtualization, security, web services, and medical imaging integrations including HL7, PACS, and DICOM. Works with clinical, engineering, security, regulatory, support, and technology teams to resolve customer issues, document solutions, manage knowledge resources, and communicate customer feedback. This remote role requires 60–80% travel, on-call availability, occasional evenings and weekends, and quarterly headquarters visits.

Own product analytics for Heartflow’s platform by measuring adoption, retention, utilization, and feature impact. Design experiments and quasi-experimental analyses, establish product metrics and event taxonomies, build dashboards, and partner with Engineering on instrumentation. Translate quantitative and qualitative customer insights into product and commercial recommendations. Champion AI-enabled analytics, ensure data quality and compliance in a regulated medical-device environment, present findings to leadership, and mentor analysts.

The Director, HR Business Partner will advise Technology, R&D, and Product leaders on organizational effectiveness, change management, employee relations, succession planning, talent management, compensation, engagement, and DEI. The role analyzes HR metrics, ensures legal compliance, and implements people strategies aligned with company growth. Candidates need strong business acumen, technical-team HR partnership experience, communication skills, and investigation management experience.

Process accurate, compliant multi-state payroll; audit payroll inputs, taxes, benefits, equity events, and deductions; reconcile payroll to the general ledger; prepare journal entries and filings; maintain HRIS and payroll data; support audits and year-end reporting; answer employee questions; manage payroll vendors and system issues; and improve payroll controls and processes.

Leads Systems Engineering, Enterprise Networking, and End User Services. Owns the infrastructure roadmap, hybrid cloud and data center environments, enterprise networking, service desk operations, disaster recovery, security controls, budgets, vendors, and infrastructure modernization. The role drives automation and AI adoption, ensures audit and QMS readiness, supports validated clinical systems, and manages resilient infrastructure across corporate offices and remote workers.

Manage Heartflow accounts across the Atlantic City territory, driving adoption and growth of cardiovascular diagnostic technologies. Build relationships with cardiologists, referring physicians, healthcare administrators, and clinical stakeholders; develop account plans; educate customers; coordinate cross-functional resources; organize clinical programs and events; and achieve usage and revenue quotas. The role is home-office based with approximately 20–25% travel.

Build and migrate AWS cloud foundations and production workloads from serverless platforms to Kubernetes on EKS. Develop Terraform, Helm, service templates, and automation; manage networking, IAM, scaling, observability, SRE practices, CI/CD, and developer experience. Partner with application teams on migration planning, cutovers, benchmarking, documentation, and platform standards while supporting Linux and Windows systems.

Manages strategic healthcare accounts across the Philadelphia region, driving adoption and growth of Heartflow’s cardiovascular diagnostic technologies. Builds relationships with cardiologists, referring physicians, administrators, and clinical stakeholders; delivers education and presentations; develops account plans; coordinates cross-functional resources and customer programs; and meets usage and revenue targets. The role is home-office based with approximately 20–25% travel.

Own system-level architecture, requirements, traceability, integration, verification and validation strategy for medical software products. Lead risk management, reliability investigations, technical trade-offs, and cross-functional engineering efforts across software, algorithms, quality, regulatory, clinical, product, and operations teams. Improve systems engineering practices, support compliant software development, and mentor other systems engineers.

Own a customer-facing area of Heartflow’s healthcare platform, translating clinician and hospital workflow needs into product requirements, integrations, and roadmap priorities. Build business cases, collaborate with engineering, design, marketing, sales, and regulatory teams, oversee delivery and launches, and track adoption. Ensure products meet quality, usability, privacy, security, and medical-device design-control requirements while improving clinical workflows and patient outcomes.

Own product positioning, messaging, go-to-market strategy, launches, adoption, campaigns, sales enablement, clinical evidence translation, compliance coordination, forecasting, and cross-functional alignment for Heartflow’s AI-driven cardiac care solutions. The role partners with Product, Clinical, Sales, Medical Affairs, and Marketing Communications to drive physician and health-system adoption.

Develop enterprise strategy, long-range plans, market and portfolio recommendations, and resource-allocation decisions. Lead high-priority cross-functional initiatives, assess business and operating models, and support executive and board decisions through financial modeling, competitive intelligence, scenario analysis, and strategic narratives. Use AI and LLM tools to improve strategy workflows while partnering with leadership, Finance, and functional teams in an on-site environment with moderate travel.

Coordinates commercial enablement, sales training, onboarding, workshops, and national events. Manages meeting logistics, executive support, department communications, purchase orders, invoices, expenses, vendor licenses, and software access. Produces KPI reports and survey analyses for VP stakeholders, while supporting training content, presentations, and instructional videos using Canva and video editing tools. Requires strong organization, reporting, communication, financial administration, and cross-functional coordination skills.

Architects Heartflow’s end-to-end test engineering strategy for regulated Software as a Medical Device products. The role leads automation framework design, AI-assisted testing, post-deployment verification, tool validation, API and integration testing, traceability, CI/CD integration, and audit-ready documentation. It covers frontend, backend, 3D visualization, desktop, and AI/ML systems while partnering with engineering and regulatory teams. The Test Architect also investigates complex failures, mentors engineers, establishes quality standards, and helps scale the future Test Engineering organization.