Director, Product Management - Payments

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

As the Senior Product Manager, you will play a crucial role in driving the development, enhancement, and optimization of our payment products and services. You will collaborate with senior business leaders and cross-functional teams — including engineering, design, marketing, compliance, legal, risk, and customer support — to ensure the successful delivery and management of innovative payment solutions. If you are passionate about banking, payments, technology, and delivering exceptional user experiences, we want to hear from you.

About This Role:

 

Role Description

·         Create a long-term vision and roadmap for the product or product set based on customer and business needs.

·         Establish objectives & key results (OKRs) for a 1- to 3-year horizon.

·         Look across a broad set of products to identify alignment, opportunities, and packaging.

·         Collaborate frequently with senior leaders to set strategy.

·         Work with marketing to establish go-to-market strategies.

·         Coordinate multi-disciplinary teams to deliver new capabilities aligned with business goals.

·         Communicate with all key stakeholders to gather input, ensure alignment, and manage large-scale changes across the enterprise.

·         Manage vendor relationships and contract negotiations.

·         Partner with finance to set pricing strategy and profitability targets for products.

·         Reduce investment risk by assessing the feasibility, viability, and desirability of ideas.

·         Drive customer discovery in partnership with the Customer Experience Team (CX).

·         Develop reporting to continuously monitor results and adapt products to market and customer needs.

·         Identify and coordinate the resources needed to execute and deliver.

·         Partner with the Learning & Development Team (L&D) to develop training plans that educate employees and customers.

The Ideal Candidate for This Role:

 

Key Role Attributes

·         5+ years of expertise in a specific product line or the payments industry.

·         Deep business expertise, with an understanding of all aspects of products, including pricing, business models, competitive landscape, go-to-market strategy, features, technical capabilities, and customer needs.

·         Well-rounded knowledge of how product decisions impact cross-functional teams such as operations, risk, compliance, service, marketing, and sales.

·         Ability to partner with senior business leaders to build and execute strategies.

·         Ability to quantify the impact of innovative ideas, products, and features.

·         Ability to inspire alignment around a multi-year vision.

·         Proven ability to influence business results.

·         Knowledge of the sales process and approach.

·         Ability to digest substantial amounts of information and make influential decisions.

·         Positive attitude, with the knowledge to engage all cross-functional teams in support of your product and platform.

·         Experience engaging with engineering teams to deliver new products and experiences.

·         Understanding of user experience journeys and mapping.

·         Knowledge of compliance, regulatory requirements, technical considerations, the competitive landscape, and associated risks.

·         Well-rounded business savvy.

·         Strong critical-thinking skills.

·         Ability to analyze and interpret data to influence decision-making.

·         Strong research skills.

·         Strong problem-solving skills.

·         Ability to orchestrate the prioritization of complex requirements.

·         Strong listening skills.

·         Strong presentation skills, with the ability to influence across all levels of the organization.

·         Strong work ethic.

·         Passion for working collaboratively with teams.

·         Commitment to continuing education and professional growth.

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

 

Compensation range (base pay): $97,774.00-$166,216.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Time Off Programs

• Health Savings Account (HSA)/Dependent Care

• Employee Banking

• Growth Opportunities

• Tuition Assistance

• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: https://www.fnbo.com/careers/benefits/.

For additional information regarding compensation and benefits, e-mail FNBO at [email protected]. To ensure you receive a response, include the number of this job (listed below) in the subject line of your message.

Job number: R-20261947

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download 'EEO is The Law' Self-Print Poster

Click here to download 'EEO is The Law' Supplement for Federal Contractors

Click here to download 'EEO is The Law' GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days.  Job postings may come down prior to 5 calendar days based on volume of applicants.