Jobs at Fnbo

Processes collateral and consumer-purpose loan documentation, including lien filings, releases, maintenance, and insurance reviews. Responds to phone and email requests, provides accurate customer service, identifies and escalates issues, and follows banking policies and regulations. The role also evaluates procedures for improvement, manages multiple deadlines, and maintains productive relationships with peers, business partners, and customers.

Owns the merchant experience and marketplace platform for point-of-sale home improvement lending. Responsibilities include platform strategy, roadmap prioritization, partner and vendor relationship management, API and system integration oversight, risk and governance, performance analysis, and cross-functional coordination. The role leads platform improvements, manages escalations and SLAs, evaluates build-versus-partner decisions, monitors merchant health, and presents recommendations to leadership.

Leads enterprise-wide fraud prevention, detection, investigation, disputes, and resolution operations across card and consumer loan portfolios. Oversees 250+ employees, multiple Directors, a $20M+ budget, fraud technology platforms, regulatory compliance, vendor relationships, and strategic initiatives. Presents fraud performance to executives and board committees, manages risk appetite, drives organizational development, and partners with analytics and IT teams on AI, machine learning, authorization systems, and digital transformation.

Supports portfolio managers through discretionary investment management, equity and fixed-income trade execution, client relationship management, investment research, performance reporting, analytics, and Investment Committee preparation. The role also troubleshoots portfolio systems, maintains trading records, prepares client reports, and supports operational data management. Responsibilities are expected to expand toward greater account ownership, client interaction, analysis, presentations, and investment decision-making.

Serves as the mortgage closing team subject matter expert, managing pipeline reports, resource allocation, complex-file escalations, Closing Disclosure reviews, compliance, Encompass system testing, troubleshooting, procedure updates, and process improvements. Provides production backup, coordinates PTO coverage, supports leadership, and completes assigned projects while ensuring adherence to mortgage regulations, bank policies, and BSA/AML requirements.

Perform commercial credit card underwriting and financial analysis, make credit decisions within established policies and regulations, prepare loan memorandums and risk-rating matrices, and ensure accurate documentation. The role also involves supporting internal and external customers, complying with BSA/AML and other banking regulations, managing multiple deadlines, and maintaining professional relationships. A bachelor's degree or equivalent experience and approximately one year of credit underwriting or related experience are preferred.

Provides expert production support for card-related applications, resolves complex issues, manages system roadmaps, gathers requirements, coordinates testing and releases, fulfills reporting requests, improves workflows, develops training materials, and mentors junior analysts. The role partners with business teams, IT, and vendors to enhance system reliability, user experience, and operational efficiency.

Senior technical leader responsible for designing, developing, and maintaining scalable enterprise software using Java and cloud technologies. The role includes translating business needs into technical solutions, optimizing performance, conducting code reviews, championing testing and quality standards, resolving production incidents, mentoring engineers, setting technical standards, and participating in Agile development and on-call support.

The Senior File Transfer Engineer serves as the enterprise Managed File Transfer subject matter expert. Responsibilities include architecting and scaling Axway SecureTransport environments, developing secure workflows, automating operations, monitoring transactions, capacity planning, performance tuning, and ensuring compliance. The role leads upgrades, migrations, partner onboarding, troubleshooting, security reviews, and integrations with enterprise and cloud systems while mentoring junior engineers and collaborating with architecture, security, networking, development, and DevOps teams.

Establishes and operates FinOps practices for AWS, SaaS, and AI/ML spending. Responsibilities include cloud and SaaS cost optimization, tagging and chargeback standards, AI token cost tracking, forecasting, budgeting, variance analysis, executive reporting, dashboards, governance, audit support, and cross-functional coordination with Finance, Engineering, Procurement, and vendors.

Supports the Content Marketing team by capturing event and employee stories, engaging audiences across social platforms, developing TikTok, Instagram, and Threads content, monitoring trends and competitors, supporting social contests, and identifying reputational risks. The role requires strong social media familiarity, excellent writing and editing skills, creativity, initiative, adaptability, and collaborative teamwork.

Supports Compliance Monitoring, Testing, and Data Enablement through data gathering, validation, analysis, dashboards, reporting, documentation, quality testing, and process improvement. The intern will use tools such as Excel, Power BI, Python, SQL, and Power Automate while maintaining data accuracy, confidentiality, and consistency. The role involves identifying trends and data issues, documenting reporting logic, supporting automation, and communicating progress under team guidance.

Develops and maintains secure, scalable AWS cloud infrastructure, automates provisioning and CI/CD pipelines, administers Kubernetes, monitors production environments, troubleshoots incidents, supports hybrid-cloud disaster recovery, and collaborates with development and operations teams on cloud transformation.

Processes, keys, and balances customer and bank deposits received by mail using Deluxe/Optima software. Maintains production accuracy, follows established procedures, completes training, and supports process improvements. Ensures compliance with BSA/AML requirements, customer identification and due diligence policies, suspicious activity reporting, and applicable banking regulations. Requires dependable attendance, attention to detail, time management, and professional teamwork in a hybrid work environment.

Supports ServiceNow and related systems through production support, incident response, system administration, debugging, scripting, SSL certificate management, and high-availability environment maintenance. Collaborates with business units, developers, testers, capability owners, analysts, and Scrum teams to refine requirements, user stories, tasks, and acceptance criteria. Helps implement managed file transfer solutions, maintain audit and security standards, and improve operational processes.

Develop and support mainframe banking applications using COBOL, z/OS, CICS, JCL, and Hogan. Collaborate within Agile and Kanban delivery teams to estimate, develop, test, deploy, monitor, troubleshoot, and enhance applications. Provide production and user support, documentation, compliance maintenance, and occasional off-hours or weekend on-call coverage. Participate in Agile ceremonies and partner with business and IT stakeholders to deliver stable, high-quality solutions.

Processes research requests, payment issues, account updates, and monetary adjustments for credit card and unsecured consumer loan accounts. Performs daily settlement and reconciliation, resolves unapplied payments and credit balances, ensures accurate transaction posting, and responds to customer inquiries. Supports process improvements, documentation, training, and cross-training while maintaining regulatory compliance and meeting completion timelines.

Advise affluent clients on investment management, fiduciary services, financial planning, asset management, and business succession planning. Assess client needs, objectives, and risk tolerance; develop client and referral networks; originate new business; manage relationships; and partner with internal specialists to deliver comprehensive financial solutions. The role requires client presentations, prospecting, revenue growth, regulatory compliance, and flexible scheduling for client meetings.

Processes customer and bank deposits using Falcon, Eagle, and Opex 40 systems while meeting strict production and accuracy targets. Monitors workflows, escalates equipment or processing issues, supports deadlines, trains new hires, maintains documentation, participates in continuous improvement, and completes compliance requirements. The role requires onsite attendance, payment processing experience, procedural accuracy, computer skills, and a high school diploma or equivalent.

Leads credit risk analytics for card portfolios, including executive reporting, early warning indicators, acquisition-channel analysis, portfolio performance, AI innovation, automation, and credit loss forecasting. Develops vintage and roll-rate models, translates complex data into recommendations for senior stakeholders, evaluates emerging technologies, and mentors junior analysts. Requires strong quantitative, statistical, communication, and data storytelling skills, with proficiency in SQL, Python, SAS, Excel, and BI tools.