Jobs at Fnbo

Supports electronic payment operations by processing ACH, wire, and bill-pay transactions; maintaining procedures, workflow diagrams, controls, and performance metrics; and resolving operational issues. Leads continuous improvement initiatives, facilitates problem-solving sessions, coordinates projects, supports audits and compliance activities, and assists with system enhancements and staff training. Partners with internal stakeholders on process updates, risk management, business continuity, and customer and employee experience improvements.

Administer and enhance the Salesforce platform by configuring applications, managing deployments and patches, monitoring performance, resolving escalated issues, and developing reports. Partner with stakeholders, engineers, vendors, and business units to gather requirements and lead enhancements. Support testing, training, documentation, automation, agile projects, compliance, continuous improvement, and 24/7 critical incident response. Mentor less-experienced team members and contribute to application roadmaps and technical-debt reduction.

Leads marketing analytics for partnership campaigns, translating data assets, predictive models, BI reports, and customer analytics into targeting, campaign, acquisition, retention, and portfolio-growth strategies. Designs test-and-learn programs, analyzes experiments, optimizes audiences, tracks lifecycle metrics, and presents actionable insights to marketing and senior leadership. Requires advanced SQL, Python or R, BI tools, statistical analysis, and experience applying analytics in financial services marketing.

Develops and executes integrated marketing strategies and campaigns for FNBO’s Wealth and Institutional Services segment. Responsibilities include lifecycle marketing, segmentation, messaging, campaign optimization, KPI and ROI analysis, budget management, compliance review, market intelligence, and cross-functional partnership with business leaders, analytics, product, creative, and project management teams.

Monitors and investigates potentially fraudulent activity, including account takeovers, synthetic identities, fraud applications, and bust-out activity. Validates high-risk transactions with customers, closes or statuses confirmed-fraud accounts, engages business units on risk issues, and reports fraud trends to analysts and management. The role is hybrid after approximately three months of onsite training.

Leads deposit exceptions operations, overseeing high-volume NSF decisions, fraud prevention, check disputes, pay/no-pay determinations, reconciliation, and regulatory compliance. Manages supervisory teams, capacity planning, crisis response, business continuity, performance optimization, automation, and process improvements. Partners with risk and compliance stakeholders to reduce losses, maintain operational resilience, support audits, and ensure adherence to BSA/AML, Reg CC, Check 21, UCC, EFTA, and NACHA requirements.

Execute assigned compliance audits for bank business partners, including planning, fieldwork, testing, and reporting. Maintain regulatory knowledge, resolve escalated issues, assist audit universe and risk assessments, consult with stakeholders, and pursue professional development and certifications.

Conduct outbound and inbound customer calls regarding delinquent small business accounts, negotiate payment arrangements, document and monitor payment plans, perform skip tracing, and support collections and litigation efforts. Provide account-management and compliance support while applying DFS and small-business policies, laws, and regulations. Maintain a professional customer experience, manage sensitive conversations, and collaborate on risk-management and audit activities.

Leads compliance audits for banking business units and affiliates, including risk assessment, audit planning, fieldwork, testing, documentation review, issue reporting, and management consultation. Evaluates consumer banking regulations and controls, supervises audit staff, coaches team members, supports annual audit planning, and leads compliance-related projects. Requires banking compliance audit experience, regulatory knowledge, analytical and project management skills, and professional certification.

Coordinates business development strategy, projects, customer and prospect events, marketing initiatives, budgets, sponsorships, vendors, and cross-functional execution across banking verticals. Supports senior leaders and relationship managers through Salesforce administration, reporting, data analysis, customer engagement, and process improvement. Manages timelines, stakeholders, communications, compliance requirements, and post-event evaluation while partnering with Marketing, Finance, Procurement, Compliance, and external vendors.

Supports public finance investment banking through deal analytics, debt structure analysis, offering and closing document preparation, market research, business development, credit analysis, reporting, and stakeholder coordination. The role also requires regulatory compliance with FINRA, SEC, AML, and USA PATRIOT Act requirements, along with client presentations and ongoing relationship management.

Summer technology internship supporting application development, IT modernization, test automation, infrastructure and digital/mobile technology initiatives. Interns collaborate with developers and engineers on agile scrum teams, apply programming practices, support testing improvements, and contribute to secure banking solutions. The program includes mentorship, networking, hands-on projects, and potential continuation through FNBO’s Technology Cohort Program.

Conduct preliminary equity research, prepare company summaries, monitor company news, participate in investment meetings, and assist portfolio managers and analysts with valuation, recommendations, and in-depth research reports. The internship provides exposure to fundamental equity research, company valuation, investor information sources, and business communication.

Support investment operations and brokerage trading for advisory accounts, maintain trading documentation and compliance, update models, monitor proxy voting and settlements, develop reporting and analysis for investment committee, troubleshoot broker-dealer issues, and participate in process improvement and cross-functional initiatives.

Serve as Scrum Master to build high-performing Agile teams, facilitate ceremonies, remove impediments, manage dependencies and stakeholder expectations, promote Agile engineering practices, and continuously improve delivery velocity and quality.

Manages a multi-shift deposit and check processing team handling more than 9 million items monthly across branch, mobile, ATM, lockbox, remote deposit, and correspondent channels. Oversees staffing, schedules, quality controls, regulatory compliance, fraud research, reconciliations, training, performance metrics, system enhancements, and continuous improvement. Serves as a subject matter expert and escalation point while coordinating operational continuity across shifts.

Executes assigned IT audits, including planning, risk analysis, control testing, audit fieldwork, issue evaluation, and reporting results to management. Provides audit consulting, researches escalated issues, supports risk assessments, monitors banking and IT regulations, and collaborates with internal stakeholders. The role also requires compliance with banking policies and BSA/AML requirements, ongoing professional development, and participation in certifications or cross-training.

Advises affluent clients on investment management, fiduciary advice, financial planning, asset management, and business succession planning. Assesses financial situations, investment objectives, and risk tolerance; develops referral networks and originates new business. Partners with internal specialists to deliver comprehensive solutions, manages client relationships, and grows revenue through prospecting and relationship management.

Leads FNBO’s private wealth advisory business serving high-net-worth and ultra-high-net-worth clients. Owns segment growth, revenue, profitability, advisor productivity, client acquisition, strategic partnerships, and market reputation. Oversees integrated investment, fiduciary, planning, banking, credit, and family governance services while maintaining fiduciary and risk standards. Builds a high-performing advisory team, develops talent and succession plans, drives transformation, and represents FNBO with influential clients and professional referral partners.

Leads customized portfolio management for complex individual and institutional wealth-management clients. Constructs and monitors portfolios, implements investment strategies, conducts research, and participates in asset-allocation and manager-selection committees. Presents investment strategies and market updates, supports client retention and business development, and mentors portfolio managers. Ensures compliance with bank policies, regulations, OCC reviews, and BSA/AML requirements.