Director of Product Management, Developer Experience

Posted 20 Days Ago
Be an Early Applicant
3 Locations
In-Office
197K-345K Annually
Expert/Leader
Cloud • Software
If you’re ready to build your future — and the future of technology — then you’re in the right place.
The Role
Own the vision, strategy, roadmap, and outcomes for Salesforce developer experience products and platforms serving 15,000+ engineers. Lead developer research, AI-native productivity initiatives, experimentation, metrics, prioritization, and cross-functional alignment. Evaluate tools across the software development lifecycle, balance security, reliability, cost, and technical debt, and influence engineering and executive stakeholders to deliver trusted, high-adoption developer experiences.
Summary Generated by Built In

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience
At Salesforce, the Developer Experience & Observability organization is on a mission to deliver a world-class development environment for more than 15,000+ internal engineers. We build the integrated products, platforms, and tooling that engineers – and an increasing number of AI agents – use to take code from idea to production. Our scope spans the full software development lifecycle (SDLC), from local and cloud-based development environments through source control, build systems, testing, code review, CI/CD, deployment and observability.
We are fundamentally reimagining the SDLC for the agentic era. Our ambition goes beyond faster code generation: we are redesigning how engineers and AI agents build software together by removing toil, shortening feedback loops, and helping teams ship high-quality software with confidence. This means turning emerging AI capabilities into trusted developer experiences that work at enterprise scale.
We are looking for a Director of Product Management to join our DX Product Management team. In this role, you will own the strategy, roadmap, and measurable outcomes for key developer products and platforms that sit in the path to production for all Salesforce engineers.
This is a high-impact individual contributor role with broad organizational influence. You will partner closely with engineering and executive leadership, champion developers as customers, and turn their most important problems into products they adopt and value. If you are a product leader who can lay out a clear strategy, dive into technical details, build and experiment with AI tools, and obsess over developer experience, this is your opportunity to be at the forefront of driving impact across thousands of engineers.
What You'll Actually Be Doing

  • Set the product vision and strategy: Define a compelling direction, sequenced roadmap, and investment priorities. Translate strategy into clear requirements and iterative delivery. Make deliberate choices about what to build, buy, improve, or retire, balancing developer needs, technical debt, security, cost, and long-term business goals.
  • Champion the voice of the developer: Build trusted customer relationships through interviews, advisory boards, surveys, workflow research, and product telemetry. Uncover the root causes of developer friction, translate those insights into focused product opportunities, validate solutions, and close the feedback loop.
  • Drive AI-native developer productivity: Identify opportunities for AI coding tools and agents across the SDLC. Prototype and evaluate emerging tools and workflows, considering quality, developer trust, security, human oversight, and cost. Turn the highest-value experiments into reliable products used in everyday development.
  • Measure and improve outcomes: Establish baselines and success measures for developer experience, delivery performance, adoption, and AI effectiveness. Use evidence to identify bottlenecks, prioritize investments, and validate improvements in speed, quality, and satisfaction.


You're Our Person If...

  • Product leadership and judgement: 6-10+ years of technical product management experience (or equivalent) with demonstrated success owning large-scale developer platforms, infrastructure platforms, developer tools or DevOps products.
  • Technical architecture & SDLC fluency: Strong understanding of modern software development practices and developer workflows across source control, build systems, testing, and CI/CD. Experience with complex development environments such as large monolithic applications, monorepos, and/or distributed cloud-native microservices.
  • AI-native, hands-on approach: You use AI to improve how you work. You can build prototypes, automations, and agents using tools such as Claude Code, Cursor, Codex, or equivalents.
  • Customer obsession and analytical rigor: A track record of combining customer research, product data, and experimentation to understand technical users, make better product decisions, and deliver experiences developers adopt and value.


Even Better If...

  • Previous experience as a software engineer, engineering leader, or in another technical role.
  • Prior ownership of an internal developer platform (IDP), service catalog, developer portal, or similar large-scale developer-facing system.
  • Experience evaluating or deploying AI-assisted software development tools and cloud-based coding agents at scale.
  • Strong background in developer advocacy or developer relations.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Skills Required

  • 6-10+ years of technical product management experience or equivalent, with success owning large-scale developer platforms, infrastructure platforms, developer tools, or DevOps products
  • Strong understanding of modern software development practices and developer workflows across source control, build systems, testing, and CI/CD
  • Experience with complex development environments, including large monolithic applications, monorepos, or distributed cloud-native microservices
  • Hands-on experience building prototypes, automations, and agents using AI development tools such as Claude Code, Cursor, Codex, or equivalents
  • Track record of combining customer research, product data, and experimentation to make product decisions and deliver adopted developer experiences
  • Exceptional written communication, executive communication, roadmap development, and cross-functional influence skills
  • Experience building enterprise products where scale, security, privacy, compliance, reliability, and performance are fundamental requirements
  • Ability to navigate ambiguity and create clarity, focus, and alignment in large, matrixed organizations
  • BS or MS in Computer Science, Software Engineering, or a related discipline, or equivalent practical experience
  • Previous experience as a software engineer, engineering leader, or in another technical role
  • Experience owning an internal developer platform, service catalog, developer portal, or similar large-scale developer-facing system
  • Experience evaluating or deploying AI-assisted software development tools and cloud-based coding agents at scale
  • Strong background in developer advocacy or developer relations

Salesforce Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Salesforce and has not been reviewed or approved by Salesforce.

  • Healthcare Strength — Healthcare coverage is described as comprehensive, with medical, dental, and vision options, mental‑health programs, and low‑deductible or heavily subsidized tiers. Feedback suggests offerings like Lyra counseling, care navigation, and wellness reimbursements make access broad and user‑friendly.
  • Parental & Family Support — Parental and family benefits are portrayed as robust, including paid leave for primary and secondary caregivers and extensive family‑building support such as fertility, adoption, and doula benefits. Backup childcare and caregiver resources provide practical help across different life stages.
  • Leave & Time Off Breadth — Time‑off programs are highlighted as generous, with flexible PTO and hybrid options alongside seven days of paid Volunteer Time Off each year. Feedback suggests this combination supports work‑life balance and community engagement.

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The Company
HQ: San Francisco, CA
72,000 Employees

What We Do

Salesforce is the #1 AI CRM, where Humans with agents drive customer success together. Through Agentforce, our groundbreaking suite of customizable agents and tools, Salesforce brings autonomous AI agents, unified data from any source, and best-in-class Customer 360 apps together on one integrated platform to help companies connect with customers in a whole new way. Salesforce is democratizing AI agents for businesses of every size and industry so every company can embrace a workforce without limits. Our low code, open, and secure platform helps companies build and customize Salesforce fast so they can safely scale AI-powered work to every customer and employee experience and transform their business. Salesforce is proud to be the market leader, but we’re even more proud to lead in philanthropy, innovation and culture. Guided by core values of trust, customer success, innovation, equality, and sustainability, Salesforce is more than a business — we’re a platform for change.

Why Work With Us

There’s no typical day in the life of a Salesforce employee. You could be transforming our next AI innovation — or transforming your community. Closing deals — or closing your laptop for a day of Volunteer Time Off. Driving change for our customers — or driving change within one of our high-performing teams.

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