Director, Product Management, Data

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Job Category

Product

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

The Director, Product Management, Data owns the data strategy, governance, and analytics foundation for the organization, closing one of our most critical gaps to scale. Reporting into the Operations organization within Agentforce Operations (formerly Regrello), this leader is accountable for establishing trusted datasets, unified metric definitions, and consistently high data quality across the entire customer lifecycle. Central to the role is a data-as-a-product mindset, treating datasets, metrics, and pipelines as products with clear owners, well-defined internal customers, and a managed lifecycle, so that leaders across the business can self-serve trusted answers rather than wait on a central team.

As both a builder and an evangelist for product management, the Director defines the vision and operating model for how data products are delivered, pairing industry best practices with hands-on execution to move the organization from reactive reporting to proactive, insight-driven operations. They own a prioritized roadmap for data products and platform investments, making deliberate build, buy, and extend decisions after assessing the existing Salesforce infrastructure, then connecting, extending, or building the integrated, value-driven analytics capability the business needs to operate and grow on a scalable foundation.

Beyond the platform itself, this role pioneers net-new AI agent capabilities and ensures the data foundation is AI- and ML-ready, so that agents and models can act on data that is trustworthy, well-governed, and fit for purpose. Success depends on partnership. The Director works closely with executive leadership and cross-functional stakeholders across Product, Tech, Operations, Finance, and GTM to align on strategy, proactively manage risk, and build the relationships that turn a data vision into durable business impact.

The Director is also accountable for the success of the data products themselves, defining and tracking adoption, usage, trust, time-to-insight, and ROI to prove and grow their value over time. This is a unique opportunity to be a driver of change, shaping the direction of the company's data foundation. 

Key Responsibilities

• Data Strategy & Vision: Define and execute a holistic data strategy aligned with broad business scaling goals 

• Data Quality & Governance: Establish standard governance models, define single-source-of-truth unified metric definitions, and drive high data quality across customer lifecycle touchpoints

• Documentation & Discoverability: Improve data documentation, architecture transparency, and platform discoverability across teams 

• Value Measurement & Lifecycle Management: Measure the business value of data products, managing data tools and platforms through their end-to-end lifecycle 

• Infrastructure Assessment & Team Building: Conduct an initial comprehensive assessment of existing Salesforce data/analytics infrastructure vs. what needs to be connected, extended, or built, and build/lead the Data/Analytics team as necessary

• Reliability & Data Contracts: Establish data contracts and SLAs for critical datasets, defining freshness, availability, and reliability standards that consumers and downstream AI systems can depend on

• Trust, Privacy & Compliance: Safeguard sensitive and customer data through robust access controls, privacy, and regulatory compliance, ensuring the data foundation is secure and trusted by design

• Data Literacy & Adoption: Drive data literacy and change management across the organization so teams confidently adopt and act on data products rather than simply receive them

• AI & Agent Enablement: Build and govern the AI-ready data foundation that powers net-new AI agents, and define, curate, and maintain the library of agent skills and actions that let those agents take trusted, automated action across the customer lifecycle 

Qualifications:

• 8–12+ years in Data Product Management, Data Strategy, Analytics, or Enterprise Governance, with a track record of driving data capabilities at scale.

• Strong analytical and technical acumen, with a demonstrated ability to evaluate complex data architectures and lead central data functions across functional boundaries.

• Deep familiarity with the Salesforce product ecosystem, architectures, and integrated data and analytics capabilities.

• Proven track record in data governance and metric alignment, including defining single-source-of-truth frameworks and establishing high data quality across the customer lifecycle.

• Strong product lifecycle management skills, with the ability to assess, build, extend, and manage value-driven data products and platforms.

• Proven ability to leverage data, analytics, and platform capabilities to solve real business scaling challenges, eliminating fragmented spreadsheets and manual tracking.

• Ability to influence senior stakeholders and build alignment across Product, Tech, Operations, Finance, and GTM teams.

• Excellent written and oral communication skills, with a proven capability to articulate data strategies and translate complex metrics into clear, actionable business insights.

• Ability to succeed in a collaborative, fast-paced environment; flexible and capable of adjusting on the fly to evolving business demands with a strong sense of urgency.

• Comfortable operating in ambiguity, transitioning team practices from reactive reporting to proactive operational insights.

• Experience in high-growth enterprise, SaaS, or complex ecosystem environments preferred.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $344,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.