Director, Portfolio Management Office (PMO)

Director, Portfolio Management Office (PMO)

Portfolio Governance | Strategic Program Delivery | Enterprise Project Management | Resource & Capacity Planning

Position Overview

We are seeking a strategic and results-driven Director, Portfolio Management Office (PMO) to lead the planning, and execution of the organization’s project, program, and portfolio management functions. This role is responsible for leading projects on the Implementation side ensuring the successful delivery by aligning resources, priorities, budgets, and investments with business objectives. The ideal candidate is an experienced leader who can establish and follow best-in-class PMO practices, and partner effectively with executive stakeholders to deliver measurable business value while fostering a culture of accountability, collaboration, and continuous improvement.

Responsibilities

• Lead and provide direction to project managers, program managers, and cross-functional teams responsible for the successful delivery of large, complex enterprise programs, projects, and portfolios.
• Establish and govern portfolio management processes, including resource allocation, capacity planning, budgeting, forecasting, and performance reporting.
• Partner with leadership and business stakeholders to define priorities, align investments, and ensure successful delivery of strategic initiatives.
• Analyze organizational capacity, resource utilization, and project health to proactively identify risks, constraints, and opportunities for improvement.
• Develop and manage detailed project plans and work with the stakeholders tracking activities to closure.
• Develop and implement project management standards, methodologies, governance frameworks, policies, and best practices to improve execution consistency and delivery performance.
• Resolve business and operational issues that span multiple functions, departments, and stakeholder groups.
• Provide leadership level stakeholder communications, governance reviews, status reporting, and strategic decision-making discussions.
• Analyzes capacity and resource allocation to ensure effective and efficient delivery of services and establish policies, procedures, standards, methodologies and guidelines for information technology projects and services.
• Establish and maintain performance metrics, dashboards, and reporting mechanisms to measure portfolio health, delivery success, and business value realization.
• Foster a culture of accountability, continuous improvement, collaboration, and results-oriented execution across project and program teams.

Requirements

• Bachelor's degree in Business Administration, Information Technology, Project Management, Engineering, or a related field. Master's degree preferred.
• 15+ years of progressive experience in project, program, or portfolio management, including leadership of large-scale enterprise initiatives.
• 8+ years of leadership experience managing project managers, program managers, and cross-functional delivery organizations.
• Demonstrated experience leading complex projects, or business process improvement initiatives.
• Strong expertise in project management, strategic planning, budgeting, forecasting, resource management, and organizational governance.
• Proven ability to influence and collaborate with executive leadership, business stakeholders, and cross-functional teams.
• Experience establishing project management methodologies, governance frameworks, performance metrics, and reporting processes.

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

Hybrid work: Work in a way that allows you to work from home and have time onsite when needed to connect with other team members and business leaders.

Working For You

Perks and rewards designed for you:

Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment

Retirement Savings: We will support you as you save for your future.

Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.

Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.

We strive to create a culture where you can:

• Bring your authentic self to work.
• Grow and thrive, both personally and professionally.
• Make a difference with our clients, in our communities, and with the millions of people we support.

When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information.  For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $123,750-$165,000.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.