Why Ryan?
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO) Benefits
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
Duties and Responsibilities, as they align to Ryan’s Key Results
People
Create a positive team experience and working environment.
Manage Program/Project Management and Scrum standards.
Provide coaching and education to elevate program/project management knowledge, skills, tools, and techniques.
Client
Escalate and manage program/project issues and risks to stakeholders with clarity and professionalism.
Partner with cross-functional teams (Product, Engineering, QA, Compliance) to prioritize and organize completion of milestones.
Track progress and provide timely status reporting of dependencies, risks, and issues to initiative owners and leadership.
Design and deliver effective Change Management plans to communicate and educate end users.
Value
Oversee all scoping, planning, execution, and delivery activities for Platform and SaaS software products to ensure on-time, high-quality releases.
Drive continuous improvement of SDLC processes, Agile / Waterfall practices, templates/tools, and training.
Develop training and communication plans to support PMO and Scrum activities.
Perform other duties as assigned.
Education and Experience
Bachelor’s degree in Computer Science, Information Systems, or related field; MBA or advanced degree preferred.
10–15 years of program/project management experience, including 6+ years in leadership roles managing software development portfolios.
Proven success delivering complex, multi-product initiatives in an Agile & Waterfall environment.
Computer Skills
Proficient in Microsoft® Word, Excel, PowerPoint, Outlook, and Internet navigation.
Experience with Azure DevOps for Agile/Scrum management.
Essential Skills Required
Demonstrates senior executive engagement and influencing skills.
Ability to manage multiple concurrent software development projects in a cross-functional organization.
Strong understanding of SDLC and Agile/Scrum methodology.
Detail-oriented with strong organizational and communication skills.
Ability to coach teams and create structure around ambiguity.
Strong drive for results and continuous improvement.
Certificates and Licenses
PMP Certification preferred (not required).
Agile certifications (Scrum Master, SAFe) strongly preferred.
Valid driver’s license required.
Work Environment
Standard indoor working environment.
Long periods of sitting while working at a computer.
Occasional long periods of standing.
Regular interaction with employees and vendors both in person and via email and telephone.
Independent travel requirement: up to 20%.
Why This Role Matters
Ryan’s Platforms & Products are a cornerstone of our technology-driven tax solutions. This role ensures strategic alignment, operational excellence, and innovation in delivering software products that meet client needs and maintain market leadership.
#DICE
Equal Opportunity Employer: disability/veteran
Top Skills
What We Do
Ryan is a tax services firm providing tax advisory and consulting services on a multi-jurisdictional basis.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is a seven-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 2,500 professionals and associates serves over 14,000 clients in more than 50 countries, including many of the world’s most prominent Global 5000 companies.
