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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
At SoFi, our People Business Partners are trusted advisors who help our employees and leaders thrive. In this role, you’ll lead and implement the people strategy for our Operations team, working directly with SoFi’s Head of Global Operations and their leadership team. You'll also manage a team of People Business Partners who support the organization including member service delivery, fraud prevention, and collections. Your work will empower the business to make smart, data-driven decisions while fostering an inclusive and equitable culture.
What you’ll do:
- Lead and Develop a High-Performing and Engaged Team: Manage and mentor People Business Partners, ensuring their growth, continuous development, and success.
- Be a Strategic Partner: Work with Operations leaders to shape and implement people strategies that align with business goals, including performance management, compensation, benefits, and development programs.
- Implement Impactful People Solutions: Identify root causes, develop creative solutions, and implement strategies that address complex organizational challenges.
- Coach and Influence: Leverage your strong understanding of the business and talent to coach leaders and influence strong decision-making, fostering long-term organizational growth and resilience
- Leverage Data: Use insights to guide decisions, uncover trends, and improve organizational health.
- Champion Culture and Inclusion: Champion SoFi’s values while driving initiatives that promote diversity, equity, and inclusion across the Operations team.
- Ensure Compliance and Support: Align employee and business needs while maintaining up-to-date knowledge of legal requirements to foster a fair, compliant, and supportive workplace.
- Collaborate across the People Team: Partner with People Team COEs and People Business Partners to create and drive people initiatives that impact the business.
What you’ll need:
- People Management Experience: Demonstrated experience directly managing and developing People Business Partner teams that deliver with excellence.
- Strategic and Hands-On Expertise: Proven ability to balance big-picture thinking with hands-on execution, including progressive HR experience in dynamic environments.
- Leadership Support: experience supporting and coaching leaders at all levels, including Vice President and above-level leaders, to drive accountability and alignment.
- Data-Driven Decision-Making: Proficiency in using data to uncover trends, guide decisions, and implement impactful changes.
- HR Knowledge and Expertise: Strong understanding of key HR domains such as compensation, performance management, employee engagement, employee relations, and diversity and inclusion.
- Relationship-Building Skills: Exceptional communication and interpersonal skills to build rapport, adapt to diverse audiences, and influence effectively across all levels of the organization.
- Commitment to Inclusion and Growth: Passion for fostering a diverse, equitable, and inclusive workplace while inspiring growth and excellence within teams.
Nice to have:
- Experience in a banking or tech company
- Workday experience
Skills Required
- Directly manage and develop People Business Partner teams
- Progressive HR experience in dynamic environments with hands-on execution
- Experience coaching and supporting leaders at all levels, including VP and above
- Proficiency using data to uncover trends and guide decisions
- Strong knowledge of compensation, performance management, employee engagement, employee relations, and diversity and inclusion
- Exceptional communication and interpersonal skills; ability to influence across levels
- Passion for fostering diversity, equity, inclusion, and team growth
- Experience in a banking or tech company
- Workday experience
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Benefits materials describe comprehensive medical, dental, and vision coverage with mental‑health support, EAP, and wellness programs. Feedback suggests some plans include options with 100% company‑paid premiums.
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Parental & Family Support — Parental and family supports include up to 12 weeks fully paid parental leave, fertility/adoption resources, and subsidized backup child and elder care. Pet insurance is also available.
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Leave & Time Off Breadth — Time away benefits include flexible vacation for exempt employees, generous PTO/sick time for non‑exempt staff, and paid holidays. Early‑release “SoFi Fridays” are also cited.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
