Director, People and Culture

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Morristown, NJ, USA
In-Office
Information Technology • Consulting
The Role

Key Responsibilities:

  • Partner with leaders across the business unit to motivate and develop people in a way that yields unprecedented business results.
  • Maintain a detailed knowledge of the industry, clients and market. Stay current with innovation and cutting-edge techniques related to people strategy.
  • Advise on talent selection, intake and movement, including organizational design, capability building and capacity modeling.
  • Utilize and advise on change management approaches at the individual, department and business unit level.
  • Build organizational alignment and communication media including announcements, success profiles, business cases and job aids as appropriate.
  • Contribute to a constructive and inclusive organizational culture within the business unit and the People & Culture team.
  • Conduct internal investigations in collaboration with the Legal and Compliance departments as needed.
  • Collaborate closely with enterprise People & Culture functions including Talent Acquisition, Talent Management, Total Rewards, Learning, Operations, etc. Support programs, systems and processes for efficiency and success.
  • Collaborate closely with business unit partners including Finance, Operations, Legal and others to ensure organizational effectiveness and results.

Professional Experience & Skills:

  • 10+ years of Human Resources experience, preferably 5+ years in a generalist role
  • Demonstrated experience partnering and coaching executive and mid-level leaders in complex and dynamic business environments
  • Superb communication and interpersonal skills – high emotional intelligence, humility and low ego
  • Experience building and giving company-wide presentations, expanding visibility of the P&C function, recognized as an expert
  • Demonstrated success producing results with limited resources, support or staff
  • Successful implementation of major initiatives, including continuous improvement, across diverse audiences and geographies
  • Familiarity with project management methodologies and approaches
  • Familiarity with organizational design methodologies and approaches
  • Familiarity with change management methodologies and approaches

Education:

  • Bachelor's Degree or equivalent experience required; Masters preferred

Work Environment:

20% travel required

  • Sitting at desk or meetings, or standing for long periods of time
  • Ability to maneuver through a production environment required
  • Occasional travel required
  • Work long hours and flexible schedule when needed
  • Use standard office equipment

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed. 

EEO Statement:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Location and Workplace Flexibility:

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in ac­­­­­­­­­­­­­­cordance with Company policies. 

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Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps and aligns interests across payers, providers, and healthcare consumers. This platform serves more than 750 payers, including the top 5 national health plans, BCBS insurers, regional health plans, TPAs and self-insured employers, and millions of healthcare providers and consumers. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

Commitment to Diversity, Equity, Inclusion, and Belonging 
At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.

Equal Employment Opportunity  
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We encourage members of traditionally underrepresented communities to apply, even if you do not believe you 100% fit the qualifications of the position, including women, LGBTQIA people, people of color, and people with disabilities.  

Accessibility Support 

We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email [email protected].  

SCAM ALERT: There is an active nationwide employment scam which is now using Zelis to garner personal information or financial scams. This site is secure, and any applications made here are with our legitimate partner. If you’re contacted by a Zelis Recruiter, please ensure whomever is contacting you truly represents Zelis Healthcare. We will never asked for the exchange of any money or credit card details during the recruitment process. Please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Zelis.

Zelis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zelis and has not been reviewed or approved by Zelis.

  • Healthcare Strength Feedback suggests comprehensive medical, dental, and vision coverage is paired with mental health resources, telehealth, women’s health, and gender-affirming care. An Employee Assistance Program and a Lifestyle Spending Account reinforce depth of health support.
  • Retirement Support Feedback suggests a 401(k) with company match and HSA with employer contributions strengthen financial security. Financial planning resources and tools further bolster this area.
  • Flexible Benefits Feedback suggests flexible time off, hybrid/remote options, and meeting-free Wednesday afternoons support varied needs and work styles. Home office setup support adds practical flexibility.

Zelis Insights

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The Company
HQ: Bedminster, NJ
924 Employees
Year Founded: 2016

What We Do

As a leading healthcare payments company, we price, explain and pay for care on behalf of payers, providers, and healthcare consumers. Zelis was founded on a belief there is a better way to determine the cost of a healthcare claim, manage payment-related data, and make the payment because more affordable and transparent care is good for all of us. We partner with over 700 payers, 1.5 million providers, and millions of members -- enabling the healthcare industry to pay for care, with care. Zelis brings adaptive technology, a deeply ingrained service culture, and an integrated pre-payment through payments platform to manage the complete payment process.

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