Director, P&C Product Management - State Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Director, P&C Product Management, you will lead a team that supports P&C product P&L at a state level.

This role is accountable for the achievement of property and casualty (P&C) insurance profit and growth targets on a state product basis. Develops strategic vision and tactical plans that will profitably expand USAA product line market share. Focuses on state level product competitive and financial KPIs to anticipate and react to potential trends. Identifies opportunities to make impacts across P&C, which drive best practices and innovation across the organization. Responsible for developing and implementing state level P&C product line strategies(s).

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO or Tampa, FL.  Relocation assistance is not available for this position.

What you'll do:

• Effectively communicates complex ideas and strategies to key business stakeholders to drive forward strategic goals for assigned state(s).
• Responsible for Working with complex large data sets and develop analytical insights for implementation.
• Develop credibility with Influences cross-functional business partners, project teams and senior leadership.
• Drives alignment between key business partners (distribution, Agency, underwriting, marketing, pricing, and the Enterprise) to achieve strategic goals at a state level.
• Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
• Leads regular business reviews to align knowledge of state performance.
• Represents Product Line Leader on a national basis as subject matter expert in strategy, product enhancements, underwriting, pricing, marketing, and other initiatives.
• Builds, develops, and leads a team of individual contributors through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of relevant Product or Program Management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of Product or Program Management experience.
• 4 years of P&C experience.
• 3 years of direct team lead or management experience.
• Demonstrated comprehensive knowledge of insurance products and features, competition, and competitive market conditions.
• Advanced negotiation skills to resolve differences while maintaining positive working relationships.
• Advanced experience in creating product briefings and presenting to executive leadership.
• Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
• Advanced strategic planning and execution experience.
• Experience interacting with external regulators.
• Expert knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• Product: Experience with P&C State or National P&L ownership (including state regulations and marketplace).
• Data Analytics: Confirmed sophisticated data analytical experience and the ability to demonstrate the skills to analyzing trends to drive action to impact product profitability and growth.
• Communication: Ability to articulate complex findings with clarity and impact through compelling written and verbal communication. You will regularly present to executive leadership and key business partners, influencing decision making and strong collaborative relationships.
• P&C Product: Experience with P&C product management to include understanding of pricing, P&L, risk profiles, underwriting, state specific forms and legal/risk management.
• Leadership – Demonstrated ability to successfully lead initiatives across a matrixed organization.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $143,320 - $273,930.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.