Director, P&C Product Management - Speciality Lines Umbrella

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Director, P&C Product Management for our Countrywide (National) Personal Lines Specialty Products area, with a focus on Umbrella. In this role you will lead a team that supports the Countrywide Umbrella P&L and the design, development, implementation, and maintenance of P&C Umbrella insurance products.  This Director position is a people leader role that is responsible for leading and developing a high-performing team of product managers, providing guidance and support to ensure individual and team success. This role requires a strategic thinker with a proven track record of success in developing and executing product roadmaps that drive revenue growth, improve customer experience, and enhance operational efficiency.  You will be responsible for the overall product vision, strategy, and execution across multiple product lines within the umbrella team.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is available for this position.

What you'll do:

• Effectively communicates complex ideas and strategies to key business stakeholders to drive forward strategic goals for assigned state(s) or national product.
• Responsible for Working with complex large data sets and develop analytical insights for implementation.
• Develop credibility with cross-functional business partners, project teams and senior leadership.
• Drives alignment between key business partners (distribution, Agency, underwriting, marketing, pricing, and the Enterprise) to achieve strategic goals at a local market or nationally.
• Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
• Leads regular business reviews to align knowledge of state or national performance
• Represents Product Line Leader on a national basis as subject matter expert in strategy, product enhancements, underwriting, pricing, marketing, and other initiatives.
• Builds, develops, and leads a team of individual contributors through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s degree in business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of relevant Product or Program Management experience analyzing data and developing recommendation, or an advanced degree in Business, with 6 years of Product or Program Management experience. 
• 4 years of P&C experience.
• 3 years of direct team lead or management experience.
• Demonstrated comprehensive knowledge of insurance products and features, competition, and competitive market conditions.
• Advanced negotiation skills to resolve differences while maintaining positive working relationships.
• Advanced experience in creating product briefings and presenting to executive leadership.
• Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
• Advanced strategic planning and execution experience.
• Experience interacting with external regulators.
• Expert knowledge of applicable product related regulations, and risk and compliance requirements.

What sets you apart:

• 8+ years of insurance industry experience.
• 4+ years of Personal Lines P&C Product Management experience (ideally in Auto or Umbrella).
• Experience with P&C Pricing and Modernization business strategies (ideally in Auto or Umbrella).
• Proven effectiveness in managing P&L.
• Strong experience leading and developing teams.
• Demonstrated experience analyzing trends and making data focused recommendations to leadership.
• Demonstrated experience influencing business strategies.
• Excellent verbal, written communication, and presentation skills.
• US military experience through military service or a military spouse/domestic partner.

Compensation range: The salary range for this position is: $143,320.00 - $273,930.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.