At Aristocrat, our mission is to bring happiness to life through the power of play! In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization.
This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments.
You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team!
What You'll Do- Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
- Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
- Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
- Champion a culture of continuous improvement, operational rigor, and delivery within the field.
- Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
- Establish clear ownership models, governance structures, and decision-making frameworks.
- Drive alignment across regions and functions to ensure consistency in execution and outcomes.
- Develop future leaders and strengthen organizational capability in operations and delivery.
- Own and elevate end-to-end delivery excellence across iGaming products and platforms.
- Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
- Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
- Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.
- 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
- Proven experience leading large-scale operational transformation in complex, global organizations.
- Demonstrated success in building scalable operating models and high-performing teams.
- Strong experience with Agile at scale / delivery frameworks and operational governance models.
- Track record of influencing executive collaborators and driving cross-functional alignment.
- Leader dedicated to making improvements with a strong inclination toward action and results.
- Strong systems thinker—able to build for scale, not just solve for today.
- Highly collaborative, with the ability to influence without direct authority.
- Data-driven and outcome-focused, with strong business insight.
- Comfortable operating in ambiguity and leading through change.
We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.
Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.
Specific details about compensation and benefits for this position will be discussed during the recruitment process.
Skills Required
- 12+ years of experience in operations, delivery, or program leadership
- Significant experience in iGaming, gaming, or digital platforms
- Experience leading large-scale operational transformation in complex, global organizations
- Experience building scalable operating models and high-performing teams
- Strong experience with Agile at scale, delivery frameworks, and operational governance models
- Track record of influencing executive collaborators and driving cross-functional alignment
- Ability to improve operations with a strong action and results orientation
- Systems-thinking ability to build scalable solutions
- Ability to influence without direct authority and collaborate across teams
- Data-driven, outcome-focused approach with strong business insight
- Comfort operating in ambiguity and leading through change
Aristocrat Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aristocrat and has not been reviewed or approved by Aristocrat.
-
Healthcare Strength — Medical coverage offers multiple Aetna options with preventive care fully covered and $0 in‑network outpatient mental health visits, plus employer‑paid premiums on at least one dental and one vision plan. Feedback suggests first‑day eligibility and HSA funding increase perceived value.
-
Parental & Family Support — Paid parental leave provides up to 12 weeks for primary caregivers and 10 days for secondary caregivers, with adoption/surrogacy reimbursement and access to Lyra sessions. Feedback suggests these supports materially enhance family and mental wellbeing.
-
Equity Value & Accessibility — The SuperShare program matches employee share purchases with free shares up to a defined annual limit, with clear enrollment windows and a two‑year vest. Feedback suggests this structure delivers uncommon ownership value compared with standard ESPPs.
Aristocrat Insights
What We Do
Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!
Why Work With Us
Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.
Gallery
