Title: Regional Director of Operations
Reports to: Sr. VP of Operations
Effective Date: 10.2018 Revise Date: 07.16.2026
Summary
Plans, develops, directs, monitors and supports all operational, administrative, human resources, customer service and fiscal activities for the facility’s programs and services so as to ensure quality and consistency with company standards.
Core Responsibilities:
Participate as a member of the governing body for facilities in the area of responsibility.
Assure dissemination of policies and procedures established by the governing body.
Recommend personnel actions (hiring, transfer, termination) related to Nursing Home Administrators to the governing body for approval.
Monitor facilities for consistent implementation of policies and provide feedback to facility administrators.
Maintain a corporate culture of accountability, teamwork, trust, communication, enthusiasm and collaboration.
Maintain current knowledge of all rules, regulations, and standards governing accreditation, licensing, and service provision.
Assure compliance with regulatory agency standards.
Visit the company’s managed facility communities on a routine basis.
In partnership with Operations Support Team, provide support/direction for successful operations including, but not limited to: census/revenue management, expense management, sales and marketing management, safety management, regulatory management.
Initiate corrective action for regulatory, operational, fiscal or personnel performance falling below the established quality and efficiency standards.
Provide input into the annual operating budget.
Monitor monthly performance of the facility in relation to the budget and intervene as needed.
Recruit, hire and provide orientation/training for a sufficient number of qualified staff to carry out facility programs and services.
Implement strategies to achieve census goals as established in the annual operating plan.
Assure adherence to corporate financial policies/procedures to achieve positive operating margins.
Provide a summary of operational performance to the Vice President of Operations on a regular and trended basis.
Maintain current knowledge of projected trends in skilled nursing.
Identify and evaluate opportunities for program growth/development consistent with strategic goals .
Develop and maintain professional relationships and memberships as appropriate .
Minimum Qualifications:
Current Michigan NHA License, Secondary professional license is a plus
Bachelor’s Degree in related fields, Master’s Degree preferred
Five years Nursing Home Administrator experience required
Three Verifiable State Surveys required
Two years of Regional Leadership experience preferred
Working Conditions:
85% Travel is required.
Sits, stands, bends, lifts and moves intermittently during working hours.
Is subject to frequent interruptions.
There may be instances of standing, walking, sitting, bending, stooping, squatting, grasping/gripping, finger dexterity, writing/data entry, lifting/carrying (up to 25 pounds).
There may be instances of climbing stairs, pushing or pulling, reaching above shoulders.
Skills Required
- Current Michigan Nursing Home Administrator license
- Bachelor's degree in a related field
- Master's degree
- Five years of Nursing Home Administrator experience
- Three verifiable state surveys
- Secondary professional license
- Two years of regional leadership experience
What We Do
The first privately owned Long-term Acute Care hospital in Michigan, located within McLaren Oakland Hospital. Mission: To provide quality, compassionate cost-effective care to the medically-complex patient to optimize their physical, emotional and spiritual well-being. Description What are long-term acute care hospitals? Long-term acute care hospitals (LTACHs) are facilities that specialize in the treatment of patients with serious medical conditions that require care on an ongoing basis but no longer require intensive care or extensive diagnostic procedures. These patients are typically discharged from the intensive care units and require more care than they can receive in a rehabilitation center, skilled nursing facility, or at home. Where are LTACHs located? LTACHs often are housed within the walls of an acute care hospital but function independently. LTACHs must be licensed independently and have their own governing body. LTACHs may also exist as a stand-alone facility. What are the benefits of LTACHs? Because LTACHs are able to focus their energy and resources at a limited number of specialized treatments with minimal overhead, they are able to provide more cost-effective care than if these same patients were kept in acute care facilities. What types of patients are seen in LTACHs? Under Medicare, the patient must need more than 25 days of hospitalization. The average length of stay of a person in an LTACH is approximately 30 days. The types of patients typically seen in LTACHs include those requiring: ■ Prolonged ventilator use or weaning ■ Ongoing dialysis for chronic renal failure ■ Intensive respiratory care ■ Multiple IV medications or transfusions ■ Complex wound care/care for burns
