At Aristocrat, our mission is to bring happiness to life through the power of play! In the role of Director of Operations, you will be critical in advancing and growing our global iGaming operations. You will promote operational maturity and embed a culture of excellence within the organization.
This role provides an outstanding opportunity to impact the company’s mission, culture, and success by ensuring seamless delivery management and effective partnership across multiple teams and departments.
You will lead the development and implementation of a scalable, efficient, and data-driven operating model. This will help our teams deliver high-quality content and platform capabilities with speed, predictability, and compliance. If you are passionate about leading ambitious projects, managing dependencies, mitigating risks, and driving accountability in a fast-paced and highly regulated environment, we want you on our team!
What You'll Do- Lead the transformation and evolution of iGaming operations to a globally scalable, standardized operating model.
- Define and implement operating frameworks that support growth, complexity, and multi-market delivery.
- Identify structural gaps and drive initiatives to improve efficiency, accountability, and transparency.
- Champion a culture of continuous improvement, operational rigor, and delivery within the field.
- Build and lead a high-performing global operations organization, capable of supporting rapid business growth.
- Establish clear ownership models, governance structures, and decision-making frameworks.
- Drive alignment across regions and functions to ensure consistency in execution and outcomes.
- Develop future leaders and strengthen organizational capability in operations and delivery.
- Own and elevate end-to-end delivery excellence across iGaming products and platforms.
- Implement scalable delivery frameworks, governance, and tooling to improve predictability, quality, and speed to market.
- Define and track benchmarks (e.g., release predictability, cycle time, defect rates, SLA adherence).
- Proactively identify and resolve delivery risks, dependencies, and systemic bottlenecks.
- 12+ years of experience in operations, delivery, or program leadership, with significant time in iGaming, gaming, or digital platforms.
- Proven experience leading large-scale operational transformation in complex, global organizations.
- Demonstrated success in building scalable operating models and high-performing teams.
- Strong experience with Agile at scale / delivery frameworks and operational governance models.
- Track record of influencing executive collaborators and driving cross-functional alignment.
- Leader dedicated to making improvements with a strong inclination toward action and results.
- Strong systems thinker—able to build for scale, not just solve for today.
- Highly collaborative, with the ability to influence without direct authority.
- Data-driven and outcome-focused, with strong business insight.
- Comfortable operating in ambiguity and leading through change.
Company Summary
Aristocrat Interactive
Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together. The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).
About Aristocrat
Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.
Our Values
All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen
Travel Expectations
Up to 25%Pay Range
$185,262 - $344,058 per yearOur goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.
Additional Information
This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.
Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.
At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.
Skills Required
- 12+ years of experience in operations, delivery, or program leadership
- Significant experience in iGaming, gaming, or digital platforms
- Experience leading large-scale operational transformation in complex, global organizations
- Experience building scalable operating models and high-performing teams
- Strong experience with Agile at scale, delivery frameworks, and operational governance models
- Track record of influencing executive collaborators and driving cross-functional alignment
- Ability to improve operations with a strong action and results orientation
- Systems-thinking ability to build scalable solutions
- Ability to influence without direct authority and collaborate across teams
- Data-driven, outcome-focused approach with strong business insight
- Comfort operating in ambiguity and leading through change
Aristocrat Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aristocrat and has not been reviewed or approved by Aristocrat.
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Healthcare Strength — Medical coverage offers multiple Aetna options with preventive care fully covered and $0 in‑network outpatient mental health visits, plus employer‑paid premiums on at least one dental and one vision plan. Feedback suggests first‑day eligibility and HSA funding increase perceived value.
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Parental & Family Support — Paid parental leave provides up to 12 weeks for primary caregivers and 10 days for secondary caregivers, with adoption/surrogacy reimbursement and access to Lyra sessions. Feedback suggests these supports materially enhance family and mental wellbeing.
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Equity Value & Accessibility — The SuperShare program matches employee share purchases with free shares up to a defined annual limit, with clear enrollment windows and a two‑year vest. Feedback suggests this structure delivers uncommon ownership value compared with standard ESPPs.
Aristocrat Insights
What We Do
Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!
Why Work With Us
Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.
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