Functions as the strategic business leader of the property's Hotel Operations and reports directly to the General Manager. Areas of responsibility include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance. The position works closely with department heads to develop and implement operational strategies, ensuring full execution of Marriott brand standards, service excellence, and key brand initiatives.
The Director of Operations is responsible for ensuring that all hotel operations meet brand standards, exceed guest expectations, enhance employee engagement, drive revenue growth, and maximize departmental financial performance while maintaining positive owner relations. The role develops and implements property-wide strategies that deliver exceptional products and services, providing a strong return on investment.
The ideal candidate must possess a strong Food & Beverage background with proven operational leadership experience. Previous resort experience is highly preferred, particularly within luxury or upscale resort environments. Experience working within the GCC region is essential, with a thorough understanding of regional market dynamics, guest preferences, and hospitality operations.
Additional Candidate Profile Requirement
You may also add under Candidate Profile:
- Strong Food & Beverage operational background with demonstrated success in leading multi-department hotel operations.
- Previous resort experience preferred.
- Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market.
- Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations.
- Marriott brand experience is an advantage.
- Pre-opening resort experience is highly desirable.
- Leasure experience
- Oman local market experience or GCC experience
Skills Required
- Strong Food & Beverage operational background with demonstrated success leading multi-department hotel operations
- Experience working within the GCC region with understanding of regional market dynamics and guest preferences
- Minimum 3-5 years of senior operational leadership experience in the GCC hospitality market
- Proven track record in driving guest satisfaction, employee engagement, financial performance, and owner relations
- Previous resort experience, particularly luxury or upscale resort environments
- Pre-opening resort experience
- Marriott brand experience
- Leisure (leisure operations) experience
- Oman local market experience or local GCC market knowledge
Marriott International Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International and has not been reviewed or approved by Marriott International .
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Retirement Support — Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
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Healthcare Strength — Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
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Wellbeing & Lifestyle Benefits — Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.
Marriott International Insights
What We Do
Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/
