Director, Mid Enterprise Sales

Location: Sydney, Australia

Klaviyo is building the next phase of our Mid-Large Enterprise business in APAC, and we’re looking for a Director of Sales to lead this critical growth engine from Sydney.

Reporting to the APAC VP of Sales, you’ll own the strategy, execution, and development of our Mid-Large Enterprise sales organization for Australia and New Zealand. This role sits at the intersection of people leadership, go-to-market strategy, and operational excellence — with responsibility for people development, driving predictable revenue, and shaping how Klaviyo wins upmarket in APAC.

This is a high-impact leadership role for someone who has successfully built and scaled sales teams in fast-growing SaaS environments and thrives in ambiguity, acceleration, and change.

• Own the vision, strategy, and execution for Klaviyo’s Mid-Large Enterprise segment in ANZ
• Translate growth objectives into clear operating plans, priorities, and execution rhythms
• Lead a team of high performing Account Executives.
  

• Hire, develop, and retain best-in-class sales and talent
• Coach and develop your team, setting a high bar for leadership, performance, and accountability.
• Create clear career paths, succession plans, and development frameworks to support long-term growth
• Lead cross-functionally to ensure that your extended team is aligned, motivated and engaged through creating clarity, building trusted relationships and modelling Klaviyo’s values and behaviours.
  

• Own forecast accuracy, pipeline health, and performance management across the Mid-Enterprise org
• Use data to identify trends, risks, and opportunities — turning insights into action
• Set and uphold rigorous standards for deal quality, inspection, and execution
  

• Partner closely with Sales Leadership, Marketing, Business Development, Partnerships, Enablement, RevOps, Product, and Customer Success to drive regional growth
• Serve as a thought leader for the Mid-Enterprise segment, influencing go-to-market strategy and investment decisions
• Help define and evolve Klaviyo’s upmarket motion, including account strategy, sales methodology, awareness and customer engagement models
  

• Introduce and optimize tools, processes, and playbooks to improve efficiency and effectiveness
• Lead change management as the business scales — helping teams adapt while maintaining performance
• Put AI and automation at the center of how the team operates, building smarter and more scalable ways of working
  

• Champion a customer-first mindset, ensuring strategies and execution improve the end-to-end customer journey
  Support teams in navigating complex, multi-stakeholder deals with confidence and credibility
• Build executive relationships in key clients to support your team, leveraging and transferring your credibility to your team to help them succeed.
  

• Set the tone for a high-performing, inclusive, and energized sales culture
• Run regular tactical and developmental 1:1s with managers and leaders
• Balance ambition with sustainability — pushing for excellence while investing in people
  

• Provide strategic direction and influence across the APAC sales organization
• Collaborate deeply across functions and geographies, including close partnership with global stakeholders
• Inspire the next generation of Klaviyo sales leaders
  

• Leverage internal and external data to guide strategy and execution
• Clearly communicate performance trends, risks, and opportunities to senior stakeholders
  

• 8+ years leading Mid-Enterprise or Large Enterprise sales teams, ideally including a transition upmarket from SMB / Commercial
• Proven track record of building and scaling high-performing SaaS sales teams
• Strategic thinker who can zoom out to define direction — and zoom in to drive execution
• Strong coaching philosophy grounded in growth, accountability, and development You create the safety and guardrails for your team to thrive, ensuring belonging and trust while holding a high performance bar.
• Data-driven leader with experience using metrics to inform decisions and drive outcomes
• Comfortable operating in fast-paced, high-growth, and evolving environments
• Deep understanding of SaaS sales economics, forecasting, and pipeline management
• Familiarity with MEDDPICC or similar enterprise sales methodologies
• Experience influencing cross-functional partners and senior stakeholders

• Clear, confident communicator with strong executive presence
• Analytical, structured, and decisive
• High ownership mindset over annual and quarterly planning
• Curious, adaptable, and biased toward action
• Proficient with Salesforce and modern sales tech stacks (e.g. Gong, Outreach)

• Experience selling MarTech, eCommerce, or PLG-adjacent solutions
• Exposure to scale-ups or businesses transitioning upmarket
• Experience operating in APAC or global sales environments
  

We are starting small but have big plans for Klaviyo in APAC. Our Sydney team began to take shape throughout 2022 and has now built out our go to market teams in sales, customer success, partnerships, marketing, recruiting and product support. As the team grows we will see a continued expansion of Klaviyo’s customer base and the building of a fantastic working culture in line with what we see elsewhere in Klaviyo but with its own local identity within our Sydney based team. This is your unique opportunity to join us at an very early stage and help to shape our future Klaviyo in APAC.

One of our values as a company is ‘always learning’ and you can feel that in APAC. People are looking to grow and develop and Klaviyo provides a great platform to do so. As we are still relatively early in our journey in APAC this means there is a lot of headroom to grow and develop within your role - we are looking for the leaders of the future. At Klaviyo generally managers are often promoted up into their roles and people are regularly being promoted or moving into new functional areas - it really is an education through experience here. 

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