Director of Marketing & Communication

Who We Are:

Since 1946, we’ve been providing compassionate treatment to support the behavioral, physical and emotional health of children and families, where the needs of each child are individually assessed and dynamic treatment plans are specifically designed to properly transition them from disruptive to permanent, stable environments. Our services include community-based services, residential treatment, and treatment foster care programs throughout our locations in central and northeast Ohio and West Virginia.

Working at The Village Network:

• The Village Network prides itself on a Culture of Care: Come be a part of the mission and a member of a team that has a passion for what they do and the people they serve.
• Excellent safety record and training program. The Village Network utilizes Collaborative Problem Solving along with The Neurosequential Model of Therapeutics to addresses the individual needs of youth and their families.
• Competitive salaries and great benefits including a 403(b) plan with both a 5% company contribution and 50% match of the first 7% after 1 year of service.
• 272 hours (YES 34 DAYS!) of PTO offered in the first year in addition to 6 paid holidays for fulltime employees with potential for PTO buy back for unused time.
• 12-year history of providing annual bonuses, as well as offering PTO Buybacks.
• Advancement Opportunities: The village network is a growing organization and we aim to promote from within.

Job Title:                               Director of Marketing & Communication

Reports To:                           Executive Vice President, Communications & Public Relations

Trauma-Informed Workplace Note:

The Village Network wants to be a great place to work, and we are committed to being a trauma-informed and responsive workplace, believing the practices that help people heal and thrive in our services should also guide how we treat and interact with each other.

As an employee of TVN, you will endeavor to learn and practice:

• Making physical and psychological safety a priority
• Being open and honest, especially when things are hard, without fear of retribution
• Supporting each other
• Ensuring clarity of responsibilities and accountability of self and others 
• Working together collaboratively
• Actively listening and creating space for giving or receiving feedback, recognizing it may or may not be applied
• Treating people with dignity and respect

Essential Tasks, Duties, and Responsibilities:

• Provide day-to-day leadership, supervision, coaching, and performance management for departmental staff.
• Develop and manage department workflow, establish priorities, and ensure projects are completed on time and aligned with organizational goals.
• Develop and implement annual marketing and communications plans that support strategic initiatives.
• Coordinate integrated marketing and communications campaigns across print, digital, social media, and public relations channels.
• Develop and maintain an organizational communications calendar to coordinate messaging and campaigns.
• Write, edit, and distribute press releases, website content, annual report content, and other organizational communications.
• Develop proactive media strategies, cultivate relationships with local, regional, and statewide media outlets, and assist with crisis communication efforts as directed.
• Ensure consistent application of The Village Network's brand standards across all materials.
• Oversee organizational website content and digital communications strategies.
• Lead development of social media strategy and monitor performance analytics to identify opportunities for improvement.
• Oversee creative direction for graphic design, video, and photography.
• Coordinate marketing efforts supporting organizational programs, recruitment initiatives, fundraising activities, community engagement, and the National Consulting and Training Center.
• Prepare reports, analyze communication metrics, and recommend strategies for continuous improvement.
• Other duties as assigned.

Knowledge, Skills, and Abilities Required:

• Bachelor's degree in Marketing, Communications, Public Relations, Journalism, English, or a related field required.
• Minimum of seven to ten years of progressively responsible experience in marketing, communications, public relations, or a related field.
• Previous supervisory or management experience required.
• Demonstrated experience developing and implementing integrated marketing and communications strategies.
• Excellent writing, editing, and verbal communication skills with the ability to communicate effectively with diverse audiences.
• Strong public relations and media relations experience.
• Experience managing multiple projects simultaneously while meeting deadlines.
• Knowledge of branding, marketing, digital communications, and social media strategy.
• Experience with website content management systems, email marketing platforms, and communication analytics.
• Strong organizational, project management, and leadership skills.
• Ability to build collaborative relationships across all levels of the organization.
• Ability to maintain confidentiality and exercise sound judgment.
• Valid Ohio Driver's License and an insurable driving record.
• Ability to travel locally and occasionally statewide for meetings and events.

Physical Demands:

• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, computer printer, etc.
• Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
• Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
• Ability to drive to locations within and outside of Ohio and be eligible for auto insurance coverage under the organization’s plan.
• Must be able to lift 25 pounds independently

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.