Director of Labor Relations - Waldorf Astoria New York

Posted Yesterday
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New York, NY, USA
In-Office
Entry level
Software • Hospitality
The Role
Leads labor relations strategy for a luxury hotel, including union partnership management, negotiations, grievances, arbitrations, mediations, labor claims, wage administration, employment-law compliance, and advising senior leadership. The role also develops a high-performing employee relations team through engagement, performance management, retention, professional development, and recognition programs.
Summary Generated by Built In

Exceptional Hospitality Starts with You

The iconic Waldorf Astoria New York is seeking an accomplished Director of Labor Relations to join its leadership team.

This is a unique opportunity for a strategic labor relations leader with Local 6 Union management experience to shape employee relations, strengthen partnerships, and help lead labor strategy at one of New York City’s most legendary luxury hotels.

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Labor Relations, you’re not just leading the hotel’s labor relations function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Lead labor relations strategy: Design, implement, and oversee labor relations strategy to align with organizational goals, ensuring compliance with collective bargaining agreements, labor laws, and statutory requirements
  • Oversee labor disputes: Lead negotiations, grievances, mediations, arbitrations, and labor claims, including EEOC charges and local/state employment issues
  • Provide expert guidance: Advise senior leadership on labor-related matters, offering strategic support in conflict resolution, legal compliance, and decision-making
  • Ensure legal compliance: Oversee compliance with federal, state, and local labor laws, regulations, and court rulings, ensuring fair and consistent application of procedures across the organization.
  • Oversee wage administration: Ensure strategic alignment and accurate application of wage policies, maintaining compliance with labor agreements and compensation structures.
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.


#LI-LV1

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 

Skills Required

  • Local 6 union management experience
  • Experience leading labor relations strategy, negotiations, grievances, mediations, arbitrations, and labor claims
  • Knowledge of federal, state, and local labor laws, regulations, collective bargaining agreements, and statutory requirements

Hilton Compensation & Benefits Highlights

  • Retirement Support — Retirement benefits are described as strong, with an employer match that fully covers initial contributions and continues matching additional amounts. This structure is consistently presented as a standout element of the package.
  • Parental & Family Support — Paid parental leave is highlighted for all new parents, with additional time for birthing parents. Adoption assistance and broader family supports are also part of the offering.
  • Wellbeing & Lifestyle Benefits — Travel discounts through Go Hilton, mental‑health resources, and programs like sabbaticals or reset time are emphasized as distinctive perks. Learning opportunities and other lifestyle supports further enhance the package.

Hilton Insights

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The Company
HQ: McLean, VA
121,228 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 22 world-class brands comprising nearly 7,300 properties and more than 1.1 million rooms, in 123 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed more than 3 billion guests in its more than 100-year history, earned a top spot on Fortune's 100 Best Companies to Work For list and been recognized as a global leader on the Dow Jones Sustainability Indices for six consecutive years. Hilton has introduced several industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 165 million members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone. Visit stories.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.

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