Within 1 month, you will:
- Complete your onboarding
Within 3 months, you will:
- Perform weekly renewal and expansion pipe reviews to ensure the accuracy of the forecast
- Perform bi-monthly pipe creation and account mapping reviews to secure a long term vision
- Ensure accurate reporting of all aspects of the business including activity, mapping, expansion and renewal pipe
- Ensure accurate update of account plans
- Provide hands-on coaching to upskill the team and increase performance efficiency (call preparation, call debriefings, presence during key calls to help accelerate closing, and showcase objection handling tactics)
- Begin to achieve world class performance
Within 6 months, you will:
- Be proactive in order to improve business processes: Identify specificities of both market segments in terms of product needs and commercial practices, propose adaptation of the general KAM processes to address market-specific challenges
- Define territories and optimal portfolios for the team
- Understand our standard hiring practices and get involved in the recruitment process of future KAM candidates
- Drive the onboarding of new KAM employees as needed
- Meet and exceed all quarterly sales and renewal quotas
The Skill Set
- Top performer in the software and/or SaaS industry (experience in HR solutions is a real plus)
- At least 5 years of experience in successful leadership of a sales or account management team
- Mastery of the playbook of AM methodology
- Robust skills in the management of a sales team
- True enthusiasm for hands-on work and team coaching
- Strong analytical and organizational skills, data and result driven: conception and meticulous follow-up of KPIs to measure performance and propose relevant improvements
- Experience in (very) fast growing environments as start-up / scale-up who require agility and responsiveness
- A strong desire to learn and develop your skills
- Strong active listening skills, team player mindset, situational intelligence and lots of energy
- Strong written and verbal communication skills
- Strong understanding of HR technology including technical integrations, advanced functionality
- A customer-first mindset
- Enthusiasm for our working environment explained here: https://bit.ly/Convexity_360L
What We Offer
- Compensation: Pay structure includes base salary, variable incentive pay, and company equity 📈
- Benefits/Perks: Comprehensive health insurance starting your first day of employment 🏥 RRSP contribution matching 🏦 Generous parental leave 👶 Professional development opportunities through our own platform 📚
- Balance: We offer unlimited days of annual PTO 🌴 5 days for sick leave 🤒 Holiday time in accordance with the Ontario Holiday Calendar 🗓 We are a remote-first organization and promote flexible work hours 🏠
- Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
- Corporate Social Responsibility: Review our CSR Charter:360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
- Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture:https://bit.ly/Convexity_360L & find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻💻🏆
Interview Process
- Call with our Talent Acquisition Manager
- Interview with your future Coach
- Case study interview with your future Coach, a member of our Sales Operations team, and a future peer
- Interview with one of the 360Learning Executives
- References & Offer!
Top Skills
What the Team is Saying
What We Do
Performance-driven learning & development teams achieve business impact with 360Learning. L&D teams leverage AI and collaborative learning to pinpoint skills gaps, capture knowledge from experts, and deliver it to learners when needed most. 360Learning’s learning platform is equipped with powerful LMS automation, collaborative learning Academies, tools to create a top-notch learner experience, and an AI-powered Skills ontology to activate skills-based learning. Employees upskill, customers learn, and partners are trained—all from one place.
360Learning partners with 2,500+ companies to deliver impactful learning. Founded in 2013, the company has raised $240 million and built a team of 400+ across New York, Paris, London, and Germany. 360Learning pioneered collaborative learning, launched the first AI certification for L&D, and founded the L&D Collective community to foster knowledge sharing and relationship building.
Why Work With Us
We are powered through our culture called Convexity (more info here: http://bit.ly/Convexity_360L). We focus a lot on making an impact, but also maintaining "Your Life, Your Way", where we believe you can be successful anywhere. We are strong-believers in documenting our process, sharing continuous feedback and having low authority.
Gallery
360Learning Teams
360Learning Offices
Remote Workspace
Employees work remotely.
360Learning is a remote-first employer. We have entities in France, the UK, Germany, Spain, the US, and Canada. We also offer a monthly allowance for our remote employees to create a productive workspace at home, or to rent a co-working space.
