Work Schedule
First Shift (Days)Environmental Conditions
Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)Job Description
Director, IT & Digital – Greenville, NC
Location: Greenville, NC, USA
Reports to: Sr. Director, IT – Drug Product Division
Position Summary
The Director, IT & Digital – Greenville is the site leader responsible for enabling business performance through data, analytics, AI, and digital capabilities, supported by reliable, secure, and compliant IT operations.
Operating within a global, matrixed IT organization, this role is accountable for deploying and operationalizing digital and AI solutions—including core manufacturing and quality platforms (e.g., MES, lab systems)—ensuring they are fully integrated, scalable, and sustainable in a regulated manufacturing environment.
The Director partners closely with Site Leadership, Digital PPI, and enterprise IT and Data/AI teams to translate business priorities into executable plans and ensure solutions are embedded into site operations and delivering measurable impact.
Key Responsibilities
- Data, AI & Digital Enablement:
Lead site readiness and deployment of data, analytics, and AI use cases. Ensure reliable, governed data and strong integration across systems, including MES and lab platforms, to support scalable analytics and AI. - Digital Deployment & Integration:
Own site readiness, integration, and go-live execution for digital products and platforms, including manufacturing (MES) and lab systems (e.g., LIMS). Ensure solutions are secure, compliant, scalable, and supportable. - IT Operations & Service Delivery:
Ensure stable, secure, and compliant IT services across infrastructure, applications, and end-user services. Lead incident, problem, and change management. - Operationalization & Value Enablement:
Partner with Digital PPI to ensure digital and AI solutions are fully operationalized, embedded into site workflows, and capable of delivering measurable business value. - Site Leadership & Partnership:
Serve as the primary IT & Digital leader for the site; partner with Site Leadership to align technology and digital priorities with business needs. - Governance & Matrix Execution:
Drive prioritization, alignment, and execution across site and enterprise teams. Establish clear operating cadence, KPIs, and escalation paths. - Compliance & Risk Management:
Ensure adherence to GxP/CSV requirements and maintain audit readiness. Proactively manage technology risks and technical debt. - Cybersecurity & IT/OT Integration:
Enforce cybersecurity standards and ensure secure, reliable integration across IT and operational technology environments. - Financial Ownership & Value Management:
Own site IT and digital budget, including planning, forecasting, and cost control. Partner with Digital PPI to ensure investments are prioritized based on business impact and aligned to site and enterprise objectives. - People & Vendor Leadership:
Lead and develop site IT and digital resources and manage vendors to deliver high-quality, cost-effective services.
Key Outcomes
- Data, analytics, and AI capabilities deployed, integrated, and actively used in site operations
- Digital and AI solutions delivered with full readiness, integration, and supportability
- Core manufacturing and lab platforms (e.g., MES, LIMS) operating reliably and integrated into the data ecosystem
- Measurable business impact enabled through digital and AI capabilities
- Reliable, compliant IT operations with strong service performance
- Strong alignment across site, Digital PPI, and enterprise IT/Data teams
Minimum Requirements
- 10+ years of IT, digital, or data/analytics leadership experience in regulated manufacturing environments
- Experience deploying digital, data, or AI solutions into operational environments
- Strong understanding of GxP/CSV and compliance requirements
- Experience working in matrixed organizations with multiple stakeholders
- Proven people leadership and cross-functional influence
Preferred Qualifications
- Experience with digital manufacturing and quality systems (e.g., MES, LIMS, shopfloor systems, data platforms)
- Experience enabling analytics or AI use cases in manufacturing, quality, or supply chain
- ITIL, PMP/Agile, or cybersecurity certifications
Leadership Competencies
- Ownership and accountability
- Clear, decision-oriented communication
- Strong execution and governance discipline
- Ability to drive alignment across functions
- Technical and operational leadership in complex environments
Thermo Fisher Scientific Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.
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Retirement Support — Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
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Healthcare Strength — Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
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Parental & Family Support — Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.
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What We Do
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Why Work With Us
You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.
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