Director, ISP

Posted 5 Days Ago
Be an Early Applicant
Cincinnati, OH
In-Office
113K-200K Annually
Expert/Leader
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Director of ISP will lead Inside Plant Operations and manage cross-functional collaboration to ensure effective product delivery and operational excellence.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you ready to lead Spectrum's Inside Plant Operations staff and facilities, while driving seamless product delivery and support? As the Director, ISP you will oversee disciplined operational practices, strategic planning, and cross-functional collaboration, contributing directly to our mission to keep millions connected.
In this role, you will lead and manage the Inside Plant Operations staff and facilities in Southwest Ohio, driving structured and disciplined practices for stable product delivery and alignment with company goals. Support internal and external operational teams with project planning and CAPEX/OPEX spending, ensuring seamless cross-functional communication and collaboration for product deployment and support.
How You'll Make an Impact
  • Develop and lead an effective Inside Plant Leadership team to drive a high-performance culture and deliver exceptional customer experiences.
  • Oversee inside plant operations, including facilities, electronics, powering, cooling, cabling, and FCC compliance.
  • Provide hands-on support for Technology Operations teams at colocation and Hub locations.
  • Offer engineering operational support for new and existing technologies and initiatives.
  • Evaluate and consult with leaders on technical operations, strategic planning, and network operations.

Working Environment
  • 50% office and 50% critical facility environment
  • Exposure to moderate noise levels
  • Travel required

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in engineering or related field, or equivalent experience

Experience
  • 10+ years of engineering experience
  • 8+ years of management experience
  • 5+ years of project management

License
  • Must possess and maintain a valid Driver's License with a safe driving record

Skills
  • Extensive knowledge of Spectrum's products and services
  • Extensive knowledge of HFC
  • Ability to handle multiple projects and tasks, make decisions and solve problems while working under pressure, and supervise and motivate others
  • Ability to use personal computer and software applications
  • Extensive knowledge of all FCC compliance reports and other rules and regulations
  • Demonstrated understanding of applicable local and state rules and regulations, OSHA rules and regulations, both federal and state, and HVAC and power distribution systems
  • Knowledge of Analog Transmission Line Theory, Electronic theory, Federal Communications Commission regulations, Fiber Optic theory, National Electric Code and National Electric Safety Code

Preferred Qualifications
  • Knowledge of critical facility construction/maintenance

EIP700 2025-64679 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$112,800.00 and $200,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

Top Skills

Compliance Knowledge
Engineering
Facility Maintenance Knowledge
Project Management

What the Team is Saying

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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