Director, Human Resources

Posted Yesterday
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Schenectady, NY
In-Office
111K-196K Annually
Senior level
Information Technology • Internet of Things • Mobile • On-Demand • Software
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
The Role
The Director of Human Resources manages HR policies and programs, oversees employee relations, supports recruitment, and ensures compliance with employment laws. Responsible for employee retention strategies and performance management.
Summary Generated by Built In
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Are you a strong problem solver and decision maker, even in a high-volume, fast-paced environment? Are you analytical, thoughtful, and calm when working through a challenge? Our HR team plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people. If you value relationships and are people-first, a career as a Director of Human Resources at Spectrum is for you.
The Director of Human Resources plays a vital role in implementing and managing human resources policies and programs. You'll oversee areas of recruitment, employee relations, organizational effectiveness, and performance management, all of which are aligned with company goals. You'll manage the implementation of effective short and long-term strategies to achieve organizational objectives.
How You'll Make an Impact
  • Oversee all aspects of employee relations; workers compensation claims; HRIS database maintenance; payroll & commission reporting; employee benefit programs & annual enrollment; budget planning, and employee investigations.
  • Partner with respective client groups to understand their business challenges and to ensure effective and timely HR support.
  • Ensure company policies are administered fairly and consistently throughout the area of responsibility; monitor legal compliance with all applicable local state and federal employment laws, including but not limited to FLSA, FMLA and ADA to provide a supportive work environment while minimizing risk/exposure to the company.
  • Design and implement employee retention strategies.
  • Hire, train and manage performance and development of direct reports.
  • Provide consultative support to managers and supervisors to ensure the integrity of the performance management program and the development of employees.
  • Manage organizational change & participate in enterprise-wide taskforce initiative.

Working Conditions
  • Office environment
  • Travel required

What You'll Bring to Spectrum
Required Qualifications
Education
  • Bachelor's degree in human resources, business or organizational behavior or related field or equivalent experience

Experience
  • 8+ years of Human Resources experience
    5+ years of management experience

Skills
  • Professional communication skills; must be able to publicly address all levels of management and company personnel
  • Deep understanding of HR practices and industry knowledge to evaluate and resolve complex HR issues
  • Demonstrated business acumen and negotiating skills
  • Knowledge of employee benefit programs to communicate and oversee annual enrollment
  • Expert knowledge of local state and federal employment laws and procedures; staffing and employment practices; employee relation's procedures and applicable law; wage and hour laws; recruitment trends and technologies
  • Demonstrated PC skills and MS Office skills
  • Can deal with issues and subject matter in ways that requires considerable sensitivity, discretion, and judgment
  • Project management skills
  • Can analyze and interpret data to build a business case
  • Ability to supervise the work of others
  • Decision maker that can work independently to solve problems
  • Demonstrated knowledge of broadband services industry business model

Preferred Qualifications
Education
  • Certifications for Human Resource Professionals (PHR, SPHR) preferred
  • Master's Degree

HGN720 2025-62121 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$110,660.00 and $196,460.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.

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The Company
HQ: Stamford, CT
100,000 Employees
Year Founded: 1993

What We Do

Our Product and Technology team creates, develops, and operates the nation’s fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together.
 
The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist.  We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum, we continually refine technology, process, and structure. We are committed to delivering a superior network infrastructure, the most competitive products, and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.

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