The Role
The Director of HR will manage HR functions such as benefits, performance management, compliance, and employee on/off-boarding. The role demands strong interpersonal skills, detailed knowledge of HR policies, and experience in a fast-paced environment.
Summary Generated by Built In
Shape the future of search.
About BrightEdge
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.
About the role
We are seeking a Director of HR to join our team. This person will be responsible for managing and overseeing all HR functions, including benefits administration, performance management, HR compliance, Immigration, compensation benchmarking, on/off-boarding, and PTO management. The ideal candidate will have strong interpersonal skills, be detail-oriented, have a comprehensive understanding of HR policies and procedures, are comfortable working in a fast-paced ambiguous environment, and have prior experience mentoring/managing people.
**This position is on-site 5 days / week based out of our Chicago office**
How you'll spend your time:
- Manage the day-to-day work of the HR operations team, performing operational duties required to keep the process running consistently.
- Manage benefits, PTO, compliance and other HR operations needs for employees and contractors.
- Provide day to day HR Ops support including troubleshooting issues and serving as the escalation point for process and systems issues.
- Understand how BrightEdge operates and apply that knowledge to all aspects of people-related strategy, programs, and practices.
- Scale existing processes for growth and innovation based on business needs.
- Redefine employee experience and overall operating model, powered by data, trends and insights
- Manage employee on-boarding and off-boarding processes; identify and administer tools/systems that support rapid scale and growth
- Identify and implement innovative HR policies, programs and procedures to be used in engagement, performance evaluation, recognition, compensation, and promotion processes
- Ensure compliance with federal and state programs.
- Collaborate cross-functionally with HR, Recruiting, Payroll, Facilities, IT, Accounting, Legal and other teams to create programs that impact all employees and offices
- Handle domestic and international immigration needs.
What you'll bring:
- 8+ years’ experience in an HR and/or People OperationsExperience at a high growth Tech/SaaS company
- Bachelor's degree in Human Resources, business administration, or related field
- Approachable, adaptable, resourceful and a strong communicator; comfortable communicating upward
- Experience presenting on complex cross-functional projects and processes driving results
- Experience with Google Drive/Apps, Microsoft Suite (Word/Excel/PowerPoint), HRIS Systems (Ultipro/UKG a plus), and ATS systems (Lever)
- Experience implementing people programs including performance feedback, rewards & recognition, wage & hour compliance
- Strong interpersonal and relationship-building skills with a deep sense of empathy and ability to communicate across diverse groups
- Proven track record handling confidential information with discretion
- HR certification (e.g., SHRM-CP, PHR) preferred.
Benefits
- Motivating, high-impact work that builds your career
- Medical, dental, and vision insurance with multiple package options
- 15-23 days PTO depending on tenure plus 10 paid holidays
- Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
- Discounted gym membership and fitness benefits
- No or low cost therapy and professional coaching sessions through Spring Health
- 4-6 weeks fully paid parental leave
- Pet wellness and insurance plans to keep your furry family healthy
Skills Required
- 8+ years' experience in HR and/or People Operations
- Bachelor's degree in Human Resources, business administration, or related field
- HR certification (e.g., SHRM-CP, PHR)
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The Company
What We Do
As brands have become publishers, the digital world has become the most important distribution channel. The BrightEdge Content Performance Marketing platform helps brands Target Demand, Create and Optimize Content, and Measure Results to win on the content battleground. BrightEdge transforms online content into tangible business results, such as traffic, revenue, and engagement. Our platform is powered by an Artificial Intelligence engine, DataMind, and is the only company capable of web-wide, real-time measurement of digital content engagement across all digital channels, including search, social, and mobile.
