Who we are
Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent’s AI-powered WayFinding, comprehensive Care Experiences – Cancer Care, Surgery Care, Weight – and Pharmacy Benefits offerings combined with Accolade’s health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company’s offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.
We are looking for teammates to join us in building our company, culture, and Member experience who:
- Put people first, and make decisions with the Member’s best interests in mind
- Are active learners, constantly looking to improve and grow
- Are driven by our mission to measurably improve health and care each day
- Bring the energy needed to transform health and care, and move and adapt rapidly
- Are laser focused on delivering results for Members, and proactively problem solving to get there
We are seeking an experienced and strategic Director, HR Business Partner (HRBP) to support Transcarent’s Commercial organization. Reporting to the Chief People Officer, this role will act as a trusted advisor to Sales leadership, driving talent strategies that accelerate revenue growth, sales enablement, and organizational scalability.
This position is remote-first, consistent with the structure of our Commercial team, and requires a leader who thrives in a fast-paced, mission-driven, and distributed environment.
What You Will Do
- Serve as a strategic HR partner and advisor to the Commercial leadership team, aligning people strategy with commercial and revenue objectives.
- Support sales enablement through talent planning, capability building, and performance optimization.
- Lead organizational design, workforce planning, and talent development to ensure the right roles, structure, and skills are in place to achieve growth goals.
- Partner with Sales leaders on performance management, incentive alignment, and employee engagement initiatives that drive accountability and results.
- Collaborate with Total Rewards and Finance to align compensation structures and sales incentive programs with strategic objectives.
- Identify and develop leadership talent within the Commercial organization; drive succession planning and career development initiatives.
- Analyze people and performance data to uncover insights, forecast talent needs, and inform proactive action plans.
- Coach and support sales managers to strengthen leadership capability and create high-performing teams.
- Champion Transcarent’s culture and values, ensuring they remain core to how we attract, engage, and retain top sales talent in a remote-first environment.
Qualifications
- 10+ years of progressive HR experience, including 5+ years as a strategic HR Business Partner supporting Sales or Go-to-Market organizations.
- Proven success partnering with revenue leaders in high-growth, fast-paced environments (healthcare, tech, or SaaS experience strongly preferred).
- Strong understanding of sales organizations, including incentive design, enablement, and quota-driven performance environments.
- Excellent business acumen, with the ability to connect talent strategy directly to sales outcomes.
- Demonstrated success in organizational design, leadership development, and change management.
- Exceptional communication, influence, and relationship-building skills at all levels.
- Data-driven and comfortable using metrics to guide decisions and drive accountability.
- Bachelor’s degree in Human Resources, Business Administration, or related field
Why Transcarent
- Join a mission-driven company transforming the health and care experience.
- Partner with innovative leaders driving exponential sales growth.
- Be part of a remote-first, collaborative culture that values flexibility, impact, and excellence.
- Competitive compensation, benefits, and opportunities for growth in a rapidly scaling organization.
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- Competitive 401(k) Plan with a generous company match
- Flexible Time Off/Paid Time Off, 12 paid holidays
- Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
- Mental Health and Wellness benefits
Location
You must be authorized to work in the United States. Depending on the position we may have a preference to a specific location, but are generally open to remote work anywhere in the US.
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.
Top Skills
What We Do
Transcarent is a health and care experience company that makes it easy to get the high-quality, affordable health and care that everyone and their families deserve – where and when they want it, on their terms. Transcarent puts health consumers back in charge by directly connecting them with an integrated ecosystem of high-value providers and health solutions, providing transparent information, and offering trusted guidance – in as little as 60 seconds, 24/7/365, from the palm of their hand, often at no cost to Members and at a lower cost to their employer. Transcarent takes accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs.
