Director, HR Business Partner

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Easy Apply
New York, NY, USA
In-Office
225K-250K Annually
Senior level
Big Data • Healthtech • HR Tech • Machine Learning • Software • Telehealth • Big Data Analytics
Garner helps people get better healthcare for less, by steering them to top-performing doctors.
The Role
Lead and scale the HR Business Partner function for R&D and other orgs, manage performance cycles, succession planning, employee relations and investigations, provide coaching to managers, analyze HR metrics to inform retention and culture strategies, and champion company culture. This role reports to the CFO and has direct report(s).
Summary Generated by Built In
What you’ll be part of

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

About the role:

We’re looking for an exceptional Director, HR Business Partner to join our People Team and lead our HRBP function. This role is responsible for designing and scaling the programs, environments, and systems that enable Garner’s team to perform at the highest level. You will lead HRBP for R&D Teams and manage HRBP team members responsible for other orgs. You will run all performance management processes, resolve employee relations issues and help uplevel Garner employees. This is a highly cross-functional, high-impact role reporting to the CFO, with a direct report.

Where you will work:

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

What you will do:
  • Talent Management: Oversee the performance management cycle, succession planning, and career development strategies to retain top talent 
  • Employee Relations: Resolve complex employee relations issues, conduct thorough investigations, and ensure compliance labor regulations
  • Coaching: Serve as primary People Partner to Managers and support with performance management / coaching / design topics
  • Analytics & Insights: Analyze HR metrics and trends to propose data-driven solutions for improving retention, workplace culture, and overall productivity
  • Team Health: Diagnose drivers of NPS / attrition and support the Leadership Team and managers in addressing 
  • Culture: Champion Company culture
The ideal candidate has:
  • 7-12 years of experience across both startups and mature companies, including at least 2 years leading an HRBP function 
  • Ability to simultaneously manage a wide variety of both strategic and operational work streams
  • Propensity to think in terms of systems, always seeing the full picture and designing for scale
  • Strong analytical and technical abilities, including proficiency in Google Sheets and Claude Code (or similar)
  • Proven ability to build and lead a high-impact team, setting a high bar for execution and investing in the growth of their people
  • Deep belief that employee experience should directly enable business performance
  • A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

Compensation Transparency:

The target salary range for this position is $240,000-275,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.

Fraud and Security Notice: 

Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to [email protected].

Equal Employment Opportunity:Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]

Skills Required

  • At least 2 years leading an HR Business Partner function
  • Willingness to work in New York City office 3 days per week (Tuesday, Wednesday, Thursday)
  • Proven ability to build and lead a high-impact HR team
  • Experience overseeing performance management, succession planning, and career development programs
  • Experience resolving complex employee relations issues and conducting investigations
  • Strong analytical and technical abilities, including proficiency with Google Sheets and Claude Code (or similar)
  • Ability to manage multiple strategic and operational work streams and design scalable systems
  • Experience across both startups and mature companies
  • Coaching and stakeholder management experience partnering with managers and leadership
  • Commitment to mission-driven culture and high-performance, feedback-oriented environment

What the Team is Saying

Pedro
Joanna
Megan
James
Bhavya
Chris

Garner Health Compensation & Benefits Highlights

  • Healthcare Strength The “Garner for Garner” reimbursement is described as meaningfully reducing out-of-pocket medical costs when using Top Providers, with caps up to $4,000 for individuals and $8,000 for families. Company and employer-verified materials present this as a standout element of the package.
  • Leave & Time Off Breadth Flexible/unlimited PTO, 12 weeks paid parental leave, and a fully paid six-week sabbatical after five years indicate broad time-away support. PTO is employer-verified and characterized positively in recent updates.
  • Equity Value & Accessibility Equity is granted to every employee, and stock options are often cited as a valuable component of total rewards. Company materials also reference recurring tender opportunities that can enhance access to equity value.

Garner Health Insights

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The Company
350 Employees
Year Founded: 2019

What We Do

Garner is on a mission to fundamentally change the U.S. healthcare system by building an AI-first marketplace that solves the cost and quality crisis at its core. We analyzed claims records from millions of patients, using data science to objectively measure physician performance and identify the doctors who deliver meaningfully better outcomes at lower cost. We use that data to steer people to those doctors within their existing insurance network. Our products span a member-facing search experience that makes choosing a doctor simple, plus a financial incentive layer — if a member sees a top-performing doctor through Garner, their employer covers all or most of their out-of-pocket costs. Employers keep their existing plan and see lower healthcare costs alongside healthier employees.

Why Work With Us

Our values connect us in caring deeply about doing something different and hard — transforming the healthcare economy. They create an actionable set of norms for how we operate, including how we make decisions and support one another. Learn about our values here: https://www.getgarner.com/about.

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