Director Go-To-Market, Physician Solutions North America
About Elsevier
Elsevier is a global leader in information, analytics, and decision support solutions for science, health, and technology professionals. We help researchers, clinicians, and educators advance knowledge and improve outcomes by delivering trusted content, data, and insights at the moments they matter most.
Across healthcare, Elsevier partners with clinicians and health systems to support evidence-based decision making, education, and lifelong learning. Our clinical solutions, including ClinicalKey and ClinicalKey AI, are designed to help healthcare professionals quickly find relevant, trusted information and apply it confidently in patient care.
About the Role
Reporting to the VP, Commercial, the Director, Go-to-Market will focus on our flagship offerings: ClinicalKey / ClinicalKey AI and Clinical Pharmacology powered by ClinicalKey, our drug reference platform. This role is pivotal to shaping the commercial success of the portfolio across the North American market – specifically the United States and Canada. You will lead the development and execution of go-to-market strategies and serve as a trusted partner to our sales and marketing organizations in bringing those strategies to life. In addition, you will identify and evaluate growth opportunities and new market potential through segmentation and strategic analysis. Finally, you will partner with industry bodies, thought leadership groups, and health IT vendors to deepen market knowledge, generate insights, and serve as a subject matter expert for the division.
Responsibilities
Market Identification: Define target markets, including market size and penetration rates, for the product portfolio.
Customer Need Identification: Identify customer needs and develop strategies to address those opportunities. Serve as the organization’s market expert, bringing customer and market perspectives to the broader team.
Customer Engagement: Build relationships with strategic customers and participate in sales calls. Share innovation roadmaps and support the sales team in strengthening partnerships with Elsevier customers.
Sales Enablement: Support the North American Sales and Account Management teams in developing and executing market strategies across key segments, while helping remove barriers to closing sales.
Strategic Planning: Leverage analytics and other insights to deepen understanding of customer and market needs, while developing a strong perspective on competing products and competitive strategies across the market.
Product Launches: Lead the execution of solution launches by collaborating with cross-functional teams, including Marketing, Customer Success, and other key stakeholders. Identify and partner with pilot customers to support user-validated launches and migrations.
Communication: Ensure effective communication of commercial strategy across teams. Partner closely with Product and Technology on prioritization and roadmap development, while serving as a conduit for customer feedback.
Strategic Partnerships and M&A: Build relationships with strategic partners and identify potential merger and acquisition opportunities.
Requirements
Experience in working directly with customers and collaborating with sales teams.
Experience in a strategic or commercial role in healthcare.
Have a proven track record in directly supporting revenue growth for a portfolio of products.
Experience in designing and executing successful commercial go to market and business development activities.
Have analytical capabilities related to market segmentation, commercial opportunity assessment, and competitive analysis.
Are Proactive and able to work successfully in a matrixed environment and able to lead through demonstration, commitment, and understand our marketplace. Understanding needs of our customers and build relationships to achieve results.
Able to be creative and pragmatic thinking to engage with end users and product champions.
Have communication skills and experience in comfortably operating and influencing at various organizational levels
Leverage project and time management skills with an ability to set and maintain priorities in a multi-task environment.
Able to bring energy and enthusiasm and foster effective teams
Able to proactively and continuously identify areas for improvement, growth and develop supplemented solutions.
Work in a Way That Works for You
We promote a healthy work-life balance and offer flexible working options. Our benefits include wellbeing initiatives, shared parental leave, study assistance, and sabbaticals—supporting both your immediate responsibilities and long-term goals.
Working for You
We offer a comprehensive benefits package, including:
Health benefits: medical, dental, and vision coverage
Retirement benefits: 401(k) with match and Employee Share Purchase Plan
Wellbeing: wellness platform, Headspace subscription, and Employee Assistance Programs
Insurance: short- and long-term disability, life, accidental death, critical illness, and hospital indemnity
Family benefits: parental leave, adoption, and surrogacy support
Savings accounts: HSA, FSA, dependent care, and commuter benefits
Paid time off, plus volunteer and Employee Resource Group participation days
About the Business
As a global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes. By combining trusted content with advanced analytics, we support research, education, and clinical practice. At Elsevier, your work contributes to solving global challenges and building a more sustainable future.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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Skills Required
- Experience in working directly with customers and collaborating with sales teams
- Experience in a strategic or commercial role in healthcare
- Proven track record in directly supporting revenue growth for a portfolio of products
- Experience in designing and executing commercial go to market and business development activities
- Analytical capabilities related to market segmentation, opportunity assessment, and competitive analysis
- Proactive and capable of working successfully in a matrixed environment
- Strong communication skills and experience influencing at various organizational levels
- Project and time management skills
What We Do
Elsevier is a world-leading provider of information solutions that enhance the performance of science, health, and technology professionals, empowering them to make better decisions, and deliver better care. Because informed decisions lead to better outcomes, Elsevier is a leader in information and analytics for customers across the global research and health ecosystems. Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems.
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