Jobs at Elsevier

Supports AWS cloud infrastructure, automation, deployment, troubleshooting, and operational excellence. Collaborates with product, engineering, architecture, security, and FinOps teams to design scalable architectures, improve processes, resolve infrastructure issues, and maintain documentation. The role also contributes to Infrastructure as Code, CI/CD, Kubernetes deployments, continuous improvement, and mentoring junior engineers.

Owns the development of a new product supporting third-party publishing partnerships, from initial delivery through the product lifecycle. Responsibilities include prioritizing work within an agile team, gathering stakeholder requirements, defining success metrics, writing user stories and acceptance criteria, collaborating with technology teams, and overseeing UAT. The role requires product management experience, analytical decision-making, stakeholder leadership, and familiarity with AI-driven products and Salesforce technology.

Lead development and execution of automated and performance testing. Configure and administer testing tools/environments, identify root causes, drive process improvements, collaborate with PM/Engineering/Operations, and ensure quality standards and audit readiness.

Develop and maintain scalable Java backend services and APIs for a research search and analytics platform. Responsibilities include system design, testing, deployment, code reviews, production support, incident response, performance and reliability improvements, database optimization, technical documentation, and collaboration with product, architecture, quality engineering, and platform teams in an Agile environment.

Drives adoption, retention, renewal, and growth across academic institution accounts. Builds relationships with academic leaders and faculty, identifies adoption risks and expansion opportunities, delivers learning-focused onboarding and training, and aligns stakeholders around product value. Uses CRM systems, usage data, and account plans to support engagement, QBRs, renewals, and customer outcomes.

Manages a portfolio of scholarly journals by setting strategy, analyzing market and performance data, developing content and formats, negotiating editor contracts, overseeing budgets, and building relationships with editors, societies, research communities, and funding organizations. The role also contributes to cross-functional publishing projects and requires commercial awareness, adaptability, strong communication, and occasional travel.

Manage customer relationships with hospitals, medical centers, and healthcare organizations in Japan. Drive adoption and value realization for ClinicalKey and ClinicalKey AI through onboarding, training, consultations, usage analysis, QBRs, and ongoing engagement. Identify retention risks, support renewals, share customer insights with Sales and Account Management, and collaborate with Product, Content, Marketing, and global Customer Success teams. The role requires strong Japanese and intermediate English communication skills and is based in Tokyo with hybrid work.

Provides financial planning, reporting, analysis, forecasting, and business partnering support for the Japan Health Solutions business. Leads FP&A and monthly management accounting processes, supports budgets and expenditure management, prepares performance insights for senior leadership, evaluates financial controls, and drives continuous improvement. The role collaborates with Japan, APAC, and global stakeholders and requires business-level English and near-native Japanese.

Provides specialized product and domain expertise to Elsevier customers using analytical products such as SciVal and Scopus. Advises research institutions on research analytics, evaluation, bibliometrics, adoption, and value realization. Partners with Customer Success, Sales, Product, Support, and Education teams to deliver training, resolve complex needs, improve retention, identify adoption barriers, and share customer insights.

Leads the technical direction of an AI-enabled evaluation platform, owning frontend architecture while contributing to backend, integrations, infrastructure, data modeling, reliability, and performance. Designs scalable distributed systems, establishes engineering standards, resolves complex technical issues, and leads cross-functional development. Partners with engineering teams, data scientists, end users, and external resources to define solutions, guide roadmaps, and promote AI-first development practices.

Manage institutional and journal client portfolios from onboarding through renewal, independently lead client launches, support editors and librarians with publishing workflows and platform best practices, troubleshoot HTML/CSS issues, coordinate with sales and account management, and mentor junior colleagues. The role requires Arabic and English fluency, academic publishing experience, independent account management judgment, and familiarity with publishing platforms. XML, APIs, and AI workflow knowledge are preferred.

Provides advanced product and domain expertise to Elsevier customers after sale. Partners with customer success, sales, product, and education teams to drive software adoption, support complex use cases, deliver training and advisory services, interpret research data, manage escalations, and achieve measurable institutional outcomes. The role focuses on research evaluation, bibliometrics, AI solutions, scholarly publishing workflows, customer value realization, renewals, and account growth.

Manage a regional portfolio of clinical solutions for hospitals and healthcare services, focusing primarily on new sales and revenue growth. Develop account strategies, identify opportunities within existing customers, collaborate with sales and internal teams, maintain client relationships, and report performance to clients and leadership. The role requires consultative selling experience, structured sales methodologies, strong negotiation and communication skills, and the ability to engage C-suite stakeholders.

Manage and grow assigned B2B accounts and territories through renewals, new business, cross-selling, upselling, and consultative sales. Build strategic relationships, conduct customer needs analyses, create account plans, meet revenue targets, forecast accurately, and collaborate cross-functionally to deliver customer value. The role requires English and French fluency, strategic account planning experience, strong communication and negotiation skills, analytical ability, and proficiency with Salesforce and Microsoft Office.

Manages a portfolio of social sciences journals by developing market-informed strategies, growing content, negotiating editor contracts, overseeing budgets, and building relationships with editors, societies, research institutions, and funding bodies. The role also contributes to publishing innovation, new products, business models, and process improvements while using data and commercial insight to support journal growth and competitiveness.

Develops and executes global marketing and communications strategies for academic journal products and portfolios. Responsibilities include campaign planning, budget management, market and competitor research, audience segmentation, stakeholder collaboration, messaging development, and campaign performance analysis. The role partners with publishing teams worldwide to identify opportunities, optimize campaigns, and implement best-practice communication strategies. It operates in a flexible hybrid environment and requires travel to Europe, the United States, and Asia up to twice annually.

Leads complex data discovery, enrichment, curation, and AI-driven research initiatives. Develops data pipelines, enrichment models, taxonomies, ontologies, knowledge graphs, and intelligent workflows. Partners with product teams and customers to translate insights into product improvements, manages end-to-end projects, establishes quality standards, mentors junior colleagues, and drives continuous process improvement.

Leads product initiatives from strategy through delivery, coordinating cross-functional teams and incorporating customer insights, business priorities, and data into roadmap decisions. The role manages stakeholder engagement, product performance analysis, innovation pipelines, prioritization, and continuous product improvement for higher education solutions.

Leads go-to-market enablement for Engineering solutions in academic and research markets. Develops GTM strategies, positioning, playbooks, revenue enablement plans, and market expansion initiatives. Partners with product, sales, marketing, and customer success teams to launch innovations, improve adoption, conduct market and competitive research, analyze performance metrics, and optimize commercial execution.

Lead technology portfolio planning, prioritization, governance, and OKR cycles. Maintain visibility into initiatives, resources, dependencies, risks, and strategic alignment. Establish intake and prioritization processes, oversee capacity planning, facilitate executive operating cadences, and identify delivery risks. Influence senior stakeholders, support outcome-focused delivery, and recommend trade-offs, deferrals, or work stoppages when capacity is constrained.