Search the 74 jobs at Elsevier

The Customer Consultant will support clients in using Elsevier’s SaaS products, particularly Pure and Mendeley Data. Responsibilities include onboarding, training, and optimizing product implementation, while ensuring customer satisfaction and effective adoption of the solutions offered.

Seeking a Financial Analyst to manage B2B deal pricing, optimize the deal review process, and provide analytical support to sales. Responsibilities include improving price models, facilitating negotiations, and developing analytical tools while ensuring compliance with company policies.

The Senior Systems Engineer will enhance the DevOps strategy by optimizing software delivery, engaging with the engineering team, automating tools, resolving technical issues, and creating reusable solutions for continuous improvement in CICD pipelines.

The Senior Software Engineer II will design, prototype, and implement robust recommendation applications using agile development processes. Responsibilities include collaborating with a team to enhance data, building cloud infrastructure in AWS, and continuously learning and mentoring. The role requires experience in server-side application development, preferably with Java or Scala.

As a Data Scientist II, you will develop and maintain NLP solutions, manage data science projects lifecycle, deliver production-ready Python code, and collaborate with technology teams for deployment. Key tasks include data collection, model development, quality assessment, and continuous improvement of data science pipelines.

As a Tech Support Engineer, you will handle production support escalations, triage tickets, collaborate with tech teams, monitor processes, and recommend improvements while managing documentation and facilitating solutions.

The role involves leading incident response investigations, developing security improvement programs, analyzing security events, and collaborating with teams to safeguard company assets. You will also handle forensic investigations and develop incident reports to proactively detect threats.

The Editorial and Compliance Expert will develop and execute content strategies for healthcare and pharmaceutical clients, ensuring compliance and editorial quality. Responsibilities include training sales teams, managing editorial workflows, and aligning content with business objectives while monitoring publication processes and maintaining best practices.

The Inbound Account Manager engages with agencies and clients to maximize advertising sales and meet targets, ensuring proper execution of advertising processes, generating new opportunities, and maintaining strong customer relationships.

The Pure Product Specialist provides complex support to Pure Administrators and system owners globally, focusing on understanding client needs and solving challenges. This role includes taking responsibility for client interactions, participating in projects related to client service quality, and driving improvement in support processes.

The Customer Success Manager ensures customer satisfaction and success with Elsevier solutions. Responsibilities include managing customer relationships, driving product adoption, analyzing customer needs, supporting contract renewals, and conducting training sessions to maximize customer value.

The Strategic Engagement Manager will drive high-impact customer relationships and strategic sales projects in South Asia. Responsibilities include engaging with stakeholders, conducting needs analysis, supporting project planning, and preparing strategic recommendations, ensuring successful project delivery and customer satisfaction.

The Team Leader for Researcher Support manages a team tasked with resolving customer queries related to publications. Responsibilities include driving performance, implementing process improvements, coaching team members, managing workloads, and collaborating across departments to enhance customer satisfaction and operational efficiency.

As a Customer Service & Order to Cash Associate, you will manage end-to-end order processing, handle customer renewals and cancellations, provide administrative support, and ensure exceptional customer experiences. You will also create reports and collaborate with sales and account management teams to adhere to business requirements.

The Publisher for Society Onboarding will manage the onboarding process for new acquisitions, streamlining workflows and ensuring timely milestones are met. This role involves collaborating with various stakeholders to adapt processes for journal-specific needs, reporting on progress, and highlighting risks.

The Senior Product Manager for Research Integrity and Certification is responsible for strategizing and overseeing the implementation of policies and tools related to research integrity within Scopus. This role involves collaboration with various stakeholders, conducting market analysis, ensuring data accuracy, and managing initiatives to uphold research integrity standards.

Data Scientist role focusing on enhancing data quality, applying Machine Learning and NLP expertise to impactful projects, collaborating with teams to build high-value data products, and impacting customer-facing processes.

The FinOps Cloud Engineering Lead will optimize cloud financial operations, collaborating with engineering and finance teams to improve cost efficiency and compliance. Responsibilities include analyzing cloud usage, developing governance policies, mentoring teams, creating financial forecasts, managing FinOps tools, and communicating insights on spending versus budget.

The Technical Associate role focuses on developing and supporting cloud infrastructure, enhancing hosting capabilities, and implementing automation solutions within a collaborative, agile team. The engineer will work on deployment, monitoring, and optimization of services in a cloud environment, utilizing various modern tools and technologies.

The Senior Data Analyst will modernize existing data systems and create new systems to support new product lines. Responsibilities include building prototypes, supporting junior developers, and designing integration tools while modeling data structures and resolving stakeholder issues.