Director - Food and Beverage

Posted 4 Days Ago
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Hiring Remotely in Guanacaste, CRI
Remote
Senior level
Software • Hospitality
Come for the job, stay for your career.
The Role
Directs all hotel food and beverage operations, including restaurants, bars, banquets, room service, events, budgeting, forecasting, cost control, revenue optimization, compliance, and service standards. Leads operational strategy, improves guest satisfaction and profitability, manages multiple outlets, and develops high-performing teams through performance management and professional development. Ensures compliance with health, safety, sanitation, and alcohol regulations while delivering luxury hospitality experiences.
Summary Generated by Built In

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Director, you’re not just providing strategic direction for all aspects of the hotel’s food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here's what you'll do during a typical day:

  • Define F&B operational strategy: Provide leadership direction for the Food & Beverage department to maximize profitability and guest satisfaction by ensuring the highest standards of quality, service, and marketing
  • Drive operational excellence: Plan and oversee the administrative and operational functions of the department, including budgeting, forecasting, and policy implementation, ensuring seamless day-to-day operations.
  • Manage costs and revenue: Implement effective controls for food, beverage, and labor costs while driving revenue through innovative marketing initiatives and service enhancements
  • Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
  • Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing
Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. The candidate will demonstrate a genuine passion for luxury hospitality, strong interpersonal skills, sound business judgment, and the ability to inspire multicultural teams while maintaining consistently high standards of service and professionalism:                                                                                                                                                                                                                                                                                             

  • Degree or professional qualification in Hospitality Management, Hotel Administration, Business Administration, Gastronomy, Tourism, or a related field.
  • A minimum of 7 years of progressive experience in Food & Beverage operations, preferably within luxury hotels, resorts, upscale restaurants, or comparable hospitality environments.
  • At least 3 years of experience in a senior management or leadership position, overseeing multiple F&B outlets or a significant hotel operation.
  • Strong knowledge of restaurant, bar, banquets, room service, events, and overall F&B operations.
  • Experience with budgeting, cost control, forecasting, inventory management, revenue optimization, and operational KPIs.
  • Strong understanding of luxury-service principles, including personalization, attention to detail, guest recognition, and service recovery.   
  • Advanced English communication skills; additional languages are considered an advantage when relevant to the hotel's guest profile.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. 
About the Team

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP) 
  • Paid time off (PTO) – Recharge, relax, and take time for what matters most

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Skills Required

  • Degree or professional qualification in Hospitality Management, Hotel Administration, Business Administration, Gastronomy, Tourism, or a related field.
  • Minimum of 7 years of progressive experience in food and beverage operations.
  • At least 3 years of experience in a senior management or leadership position overseeing multiple food and beverage outlets or a significant hotel operation.
  • Strong knowledge of restaurant, bar, banquets, room service, events, and overall food and beverage operations.
  • Experience with budgeting, cost control, forecasting, inventory management, revenue optimization, and operational KPIs.
  • Strong understanding of luxury-service principles, including personalization, attention to detail, guest recognition, and service recovery.
  • Advanced English communication skills.
  • Additional language skills relevant to the hotel's guest profile.
  • Strong interpersonal skills, sound business judgment, leadership ability, and experience inspiring multicultural teams.

Hilton Compensation & Benefits Highlights

  • Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
  • Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
  • Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.

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The Company
HQ: McLean, VA
500,000 Employees
Year Founded: 1919

What We Do

Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.

Why Work With Us

Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.

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With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.

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HQMcLean Corporate Headquarters
Hilton Regional Office - Memphis
Hilton Regional Office - Dubai
Hilton Regional Office - Singapore
Hilton Regional Office - Dallas
Hilton Regional Office - Watford
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