Director, External Communications

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

 Job Summary:

Oversee the management, development and implementation of external communications programs and activities including media relations, reputation management and public relations as it related to managing the company’s image.

Position Summary:

Oversee the management, development and implementation of external communications programs and activities including media relations, reputation management and public relations as it related to managing the company’s image.

Key Responsibilities

• Manage the company’s media exposure through enhanced communication with all external channels including online, print, broadcast and social media

• Support the implementation of the integrated communications plan to advance and enhance brand image and reputation of company; broaden awareness of programs and priorities and increase visibility of its programs across key stakeholder audiences

• Manage media relations for Webster and its LOBs, and other segments, etc.

• Manage relationships with internal stakeholders to support major external/internal-facing initiatives Create and manage thought leadership efforts for company executives

• Act as a company spokesperson with the media, as appropriate

• Oversee the PR budget

• Manage external PR agencies activities as outside vendor to assist in company PR efforts

• Support the execution external brand building initiatives

• Supports writing and editing of all external communications including press releases, talking points, event scripting for executives

• Manage file management system to support Corp Comms team

• Manage documentation, status and progress of team projects including quarterly reporting

• Manage direct report(s) in communication function

Requirements:

• High school diploma or GED required.

• Advanced degree – Associates, Bachelors, Masters, etc. in journalism, public relations or related field is preferred or equivalent work experience

• 7+ Experience in working in communications

• Ability to be self-motivating, strong attention to detail, prioritization of tasks, time management and crisis planning

• Ability to work in a fast-paced environment and manage multiple priorities

• Demonstrated leadership and experience in comprehensive strategic communications and media relations

• Strong relationship building skills to foster support in a hybrid working environment

• Technical skills should include Microsoft suite, especially PowerPoint and Excel

• Exceptional written, oral, interpersonal and presentation skills and the ability to interface with senior management

• Be flexible for travel and off hours work related events

This position includes high-visibility interactions with executive management 

The estimated salary range for this position is $125,000USD to $135,000USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.