Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.
Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.
As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.
Job Description:
We’re looking for a Director of Executive Communications to support the CEO of the industry’s leading Business AI Company. In this highly visible role, you’ll help shape and amplify the CEO’s voice across internal and external channels, including public speaking, social media, customer engagements, and company-wide communications. You’ll work closely with senior stakeholders across the business and play a key role in telling our story to employees, customers, and the broader industry.
What You’ll Do:
Support the development and execution of a strategic communications plan for the CEO, aligned with company priorities and messaging.
Write and edit speeches, talking points, op-eds, LinkedIn posts, and presentation content for external speaking engagements, interviews, and panels.
Partner with internal stakeholders (e.g., PR, Marketing, Customer Success) to craft messaging for executive-level customer and partner meetings.
Assist in preparing CEO content for internal communications including company-wide emails, town halls, and leadership updates.
Own CEO’s social media content and publishing schedule.
Work with peer in PR and Marketing to research speaking opportunities, assist in preparing submissions.
Prepare and/or review all CEO briefing documents for events, speaking engagements, media and customers.
Track impact of executive communications efforts and provide regular reporting on reach, engagement, and outcomes with goal of growing footprint.
What We’re Looking For:
7-10 years of experience in executive communications, corporate communications, PR, or content strategy, ideally in B2B tech or enterprise SaaS.
Strong writing and storytelling skills, with the ability to adapt tone and voice to match a senior executive.
Experience with PowerPoint presentation development and working with creative designers
Experience with event production requirements for main stage CEO presentations.
Experience supporting external thought leadership and/or executive social media accounts.
Comfortable working with C-suite, managing multiple projects, and adapting quickly in a fast-paced environment, working across functions to collaborate and drive outcomes.
Strong executive presence.
Highly organized and detail-oriented, with strong judgment and discretion.
Interest in emerging technologies, especially AI and enterprise innovation, a strong plus.
Comfortable with frequent travel, averaging 1-2 trips per month, equal parts domestic and international.
You’ll Thrive In This Role If You:
Have a knack for capturing and amplifying a leader’s authentic voice.
Ensure alignment with company messaging.
Can translate complex ideas into accessible and engaging narratives.
Are energized by working behind the scenes to drive impact at the highest levels.
Enjoy operating at the intersection of storytelling, strategy, and execution.
Hiring Range:
The specific rate will depend on the successful candidate's qualifications and prior experience.
In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.
Location preference:
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.
Top Skills
What We Do
Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning. Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. We make it possible for every voice, on every call, to be truly heard.
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