Director, Engineering

JOB SCOPE
Responsible for directing and managing the engineering staff and facilities. Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including technical services, plant maintenance, telephone operations, service delivery, and network operations. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support.
MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Develops an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
• Leads an innovative, collaborative work team to produce exceptional results delivering the customer experience.
• Oversees designated operations which may include, but not limited to Headend, network engineering, advanced video engineering, construction projects, and related equipment requirements.
• Provides engineering support and direction for new or existing technologies and current operational initiatives.
• Evaluates and consults with all levels of leadership regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.
• Directs quality control programs for engineering operations and consistent operational procedures. Reviews selections on bids for contracted projects, and provide recommendations as necessary.
• Directs capital budget process, executes approved budget plan.
• Ensures current procedures and tests are performed in accordance with Federal Communication Commission Standards.
• Oversees the maintenance of records as required by the Federal Communications Commission and other government agencies.
• Ensures adherence to company TQA policies. Leads and participates in succession planning.
• Performs other duties as requested.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Advanced Knowledge of HFC, Advanced Video, IP Networks, and Telephony
• Ability to handle multiple projects and tasks
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to use personal computer and software applications
• Advanced knowledge of all FCC compliance reports and other rules and regulations
• Comprehensive understanding of applicable local and state rules and regulations
• Comprehensive understanding of OSHA rules and regulations, both federal and state
• Comprehensive understanding of HVAC and power distribution systems
• In-depth knowledge of Analog Transmission Line Theory
• In-depth knowledge of Electronic theory
• In-depth knowledge of Federal Communications Commission regulations
• In-depth knowledge of Fiber Optic theory
• In-depth knowledge of National Electric Code and National Electric Safety Code

Required Education

• Master's degree in engineering or related field, or equivalent experience

Required Related Work Experience and Number of Years

• Management experience - 7 yrs
• Engineering experience and/or network operations - 10 yrs
• Project management experience - 2 yrs

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge

• Advanced Knowledge of company products and services

Preferred Education

• Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.) Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

WORKING CONDITIONS

• Office environment
• Varying schedules in a 24 x 7
• Network Center Exposure to moderate noise levels
• Travel as required

#LI-MA
EGN700 2025-51087 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2025-04-11 05:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$138,800.00 and $246,400.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.