Director of Engineering, Internal Platform

Posted 3 Hours Ago
Be an Early Applicant
4 Locations
In-Office
200K-322K Annually
Senior level
Cloud • Legal Tech • Software
The Role
Lead and build a secure, highly available internal platform by writing code and IaC, closing infrastructure gaps, defining LLM strategy and guardrails, mentoring engineering managers and ICs, partnering with leadership and recruiting to scale internal tooling, and ensuring security, performance, and reliability across internal workflows.
Summary Generated by Built In

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

We are seeking an experienced Director of Engineering to build and maintain a highly secure, available, and performant internal platform at Clio. This role will empower all Clions to securely build tooling and engage with LLMs, unlocking their velocity. The ideal candidate will collaborate organization-wide to transform core systems or processes and “lead from the front” by directly implementing, triaging, and solving problems.

The internal platform encompasses the infrastructure, tooling, observability, controls, and shared capabilities Clions depend on to build, ship, and operate internal workflows. It will form the foundation for business transformation as Clio scales internal tooling and LLM usage. This broadly-scoped role will help define its own boundaries while responsibly balancing high velocity with maintaining the guardrails required to enforce safety and security across all use cases.

What You’ll Work On: 

  • Author, review, and ship both code and infrastructure-as-code to create and maintain Clio’s internal platform.

  • Analyze Clio's platform use cases, strengths, weaknesses, and infrastructure gaps to deliver impactful solutions that elevate operational excellence.

  • Work with senior leadership across the organization to evolve our internal strategy for LLM use and build the necessary guardrails and observability to empower it.

  • Directly supervise, mentor, and collaborate with engineering managers and individual contributors who are in the thick of it every day.

  • Partner with Clions and our internal tooling teams to support them in ensuring all of our internal tools meet a high bar for security, performance, reliability, availability and change velocity.

  • Train and advocate for the responsible use of the internal platform across Clio.

  • Work closely with the recruiting/people team to actively recruit and hire top talent to support Clio’s ambitious growth plans for our infrastructure and development teams.

About You: 

  • Experienced senior engineering leader who is still comfortable pushing code.

  • Eager adopter of LLM tooling and experienced user of frontier models and related technologies (MCP, agentic harnesses, agent guardrails).

  • Experienced at managing across and up the organization as you define, communicate, and champion a long-term strategic roadmap for our internal platform to unlock organizational velocity and scale.

  • Adept at managing and mentoring high-performing teams, nurturing talent, and guiding individuals toward professional growth and development.

  • Proven track record of maintaining services and systems.

  • Experienced in crafting long-term strategies and managing technical roadmaps that pave the way for future growth.

  • Capable of running agile organizations at scale and with a sense of urgency to deliver quality software to solve customer problems.

  • Demonstrated experience in promoting positive culture and diversity throughout a large engineering organization.

This role is a backfill for an existing position.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.

  • $2000 annual counseling benefit

  • RRSP matching and RESP contribution 

  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

The expected salary range* for this role is $214,400 to $268,000 to $321,600 CAD. There are a separate set of salary bands for other regions based on local currency.

In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.

Skills Required

  • Hands-on senior engineering leadership who still writes and ships code
  • Experience authoring, reviewing, and shipping infrastructure-as-code
  • Practical experience with LLM tooling and frontier models (MCP, agentic harnesses, agent guardrails)
  • Proven experience maintaining services and production systems for reliability and performance
  • Experience defining long-term platform strategy and technical roadmaps
  • Experience managing, mentoring, and scaling engineering managers and individual contributors
  • Experience running agile organizations at scale and delivering quality software with urgency
  • Demonstrated ability to work across senior leadership and communicate strategy
  • Track record promoting positive culture, diversity, and inclusion in engineering organizations

Clio Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.

  • Fair & Transparent Compensation Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
  • Healthcare Strength Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
  • Leave & Time Off Breadth Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.

Clio Insights

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The Company
HQ: Burnaby, BC
889 Employees
Year Founded: 2008

What We Do

Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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