At BuildOps, we’re building a groundbreaking software solution, purpose-built to support today’s commercial contractors. From helping our customers manage their service department all the way to project management, we’re breaking the mold and building a team that invests in our mission statement. We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments. Could you be our next hire?
This candidate will join a well-funded, fast-growing technology startup with the unique opportunity to help build out a critical function for the company.
The Director of Engineering, DevOps & SRE will lead and oversee the DevOps & Site Reliability Engineering (SRE) functions within the organization. This role is responsible for ensuring the reliability, scalability, security, and efficiency of the company’s technical infrastructure and operations. The ideal candidate is a strategic leader with deep technical expertise and a proven track record of managing cross-functional teams in a hybrid environment.
What You Will do:Strategic Leadership:- Develop and implement a cohesive strategy for DevOps, and SRE that aligns with organizational goals
- Collaborate with senior leadership to identify technology needs and drive innovation across departments
- Establish and enforce policies, standards, and best practices for technical operations
- Design and maintain advanced CI/CD pipelines to streamline software delivery processes
- Automate infrastructure provisioning and configuration management using tools like Terraform or Ansible
- Define development, testing, release, update, and support processes for DevOps operations
- Foster a culture of automation to reduce manual intervention wherever possible
- Ensure system reliability, availability, and scalability through proactive monitoring and maintenance.
- Define Service Level Objectives (SLOs) and manage error budgets to balance reliability with feature development.
- Oversee incident management processes including root cause analysis and post-mortem reviews.
- Implement observability tools for real-time monitoring of system health metrics.
What We Look For:
- Bachelor’s degree in Computer Science, Information Technology, or related field; Master’s degree preferred
- 10+ years of experience in technical operations management or related roles
- Proven leadership experience managing cross-functional technical teams in hybrid environments
- Strong knowledge of IT infrastructure, DevOps practices, SRE principles, and cybersecurity frameworks
- Expertise in tools like Terraform, Kubernetes, Jenkins, Prometheus/Grafana for monitoring systems
- Excellent communication skills with the ability to interact effectively with stakeholders at all levels
- Strategic thinking combined with hands-on problem-solving abilities
- Experience implementing automation frameworks across IT operations
- Familiarity with cloud platforms (AWS/GCP/Azure) for scalable infrastructure management
- Strong understanding of incident response protocols and disaster recovery planning
- Ability to work in a fast-paced, dynamic startup environment and adapt to change
Compensation:
- $160k - $220k base + annual bonus
- Generous equity grant, become an owner in our company!
- Macbook computer provided
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- Work from home stipend
- Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events like BBQs and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!
We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.
This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.
At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀
BuildOps Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, and vision coverage start on day one, with added mental health support, wellness programs, and transgender-inclusive care.
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Parental & Family Support — Parental leave, family medical leave, fertility benefits, and a return-to-work program are provided, alongside an onsite Mother’s Room.
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Wellbeing & Lifestyle Benefits — Flexible or unlimited PTO, hybrid/remote options, home-office stipends, daily meals/snacks, and onsite fitness amenities support everyday wellbeing.
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What We Do
BuildOps is the AI-native platform for commercial contractors. Built for the complexity of large-scale commercial work, it replaces disconnected tools and manual workflows with a single system that runs every job from quote to close. At the center of the platform is OpsAI, BuildOps' intelligence layer designed for real work in the trades. OpsAI helps dispatchers send the right tech in seconds, gives field crews the context they need before they step onsite, and helps offices bill clearly and stay on top of cash — all inside the workflows teams already use. Founded in 2018 by a U.S. Army veteran, BuildOps exists to give mission-critical trades technology as strong and reliable as they are — so they can operate with clarity when the work is on the line. Today, more than 1,000 leading companies across North America trust BuildOps to power their businesses, backed by Founders Fund, N47, Meritech Capital, and other top investors.
Why Work With Us
The idea for BuildOps was born out of the very real need felt by our founders from their own experience both in technology and in the field. We’re a widespread, but tight-knit, team of go-getters. We are passionate but humble. Unique, but fiercely collaborative. And at the end of the day, we truly love what we do.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
BuildOps believes hybrid work balances in-person collaboration with flexibility. At BuildOps, we believe that a hybrid work model strikes an ideal balance between in-person connection and flexibility.
