Jobs at BuildOps

Provides high-volume IT support for employees, managing identity and access across SaaS applications, troubleshooting authentication and integrations, supporting Mac devices through MDM, and maintaining documentation. The role also manages Jira ticket queues, assists with onboarding and offboarding, collaborates with DevOps, Security, and HR, and provides basic audiovisual support for company events. It requires strong communication, prioritization, troubleshooting, and technical documentation skills in a hybrid Toronto environment.

Lead company-wide strategy for software quality, production reliability, and safe delivery. Build shared platform capabilities for release safety, observability, validation, testability, and developer self-service. Identify systemic risks, improve resilience and failure recovery, define reliability metrics, lead cross-functional technical programs, influence architecture without direct authority, and mentor engineers and technical leaders.

Architect, build, and optimize BuildOps’ full-stack platform using React.js, Node.js, GraphQL, REST, and SQL. Lead technical decisions, API and database optimization, observability, testing, cloud infrastructure, and event-driven architecture. Mentor engineers, establish engineering best practices, guide cross-team technical initiatives, and collaborate with product, QA, customers, and partners to deliver reliable, scalable software.

Architect, build, and optimize a full-stack platform using React.js, Node.js, GraphQL, REST APIs, and SQL databases. Lead technical decisions, performance optimization, observability, testing strategies, and cloud-based deployments. Mentor engineers, conduct design reviews, evaluate technologies, and drive initiatives across multiple teams while collaborating with product, QA, customers, and leadership.

Architects, develops, and optimizes a full-stack platform using modern frontend and backend technologies. Leads technical decisions, API and database optimization, observability, testing, CI/CD, and cloud infrastructure efforts. Mentors engineers, drives cross-team technical initiatives, evaluates new technologies, and collaborates with product, QA, customers, and business leaders to deliver reliable, scalable software.

Build and operate scalable frontend applications, backend services, APIs, integrations, and customer-facing product features. Own projects from technical design through rollout, monitoring, and maintenance; improve system reliability, performance, and observability; collaborate cross-functionally; contribute to architecture decisions; mentor engineers; and use AI-assisted development tools to improve engineering productivity and quality.

Build and scale frontend applications, backend services, APIs, integrations, and production systems. Own projects from technical design through rollout and maintenance, improve reliability, performance, scalability, and observability, and collaborate cross-functionally with Product and Design. Mentor engineers, contribute to architecture and engineering standards, resolve ambiguous technical problems, and use AI-assisted tools to accelerate development while maintaining sound engineering judgment.

Build and scale full-stack product features, backend services, APIs, integrations, and user-facing applications. Own projects from technical design through rollout, monitoring, and maintenance. Improve system reliability, scalability, performance, observability, and resilience while mentoring engineers and contributing to architecture and engineering standards. Collaborate with Product, Design, and Engineering to solve ambiguous technical problems, and use AI-assisted development tools to improve software delivery.

Lead the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Own the BuildOps Academy, manage enablement staff, oversee Docebo LMS governance, embed AI into content and training workflows, and establish KPIs covering ramp time, certifications, productivity, customer adoption, and time to value. Partner with senior leaders and communicate progress and investment needs to executive and board audiences.

Lead the company-wide enablement strategy across Revenue, Marketing, Professional Services, Customer Success, Support, and AI teams. Build and manage the BuildOps Academy, oversee Docebo LMS governance, develop enablement programs, embed AI into content workflows, manage enablement staff, and establish KPIs tracking ramp time, certification, productivity, customer adoption, and time to value. Partner with executives and prepare progress and investment communications for leadership and board audiences.

Leads the company-wide enablement strategy across revenue, marketing, professional services, customer success, support, and AI teams. Owns the BuildOps Academy and Docebo LMS, develops enablement programs and content governance, embeds AI into learning workflows, manages enablement staff, and establishes KPIs and executive reporting to improve employee productivity, customer adoption, and implementation time to value.

Lead and scale the product design organization for a B2B SaaS platform, define strategic design vision, own UX/UI and design system across mobile and web, embed AI into product experiences, partner with Product and Engineering, and grow a high-performing design team focused on user research, experimentation, and measurable outcomes.

Lead company-wide technical strategy for software quality and reliability. Drive cross-team initiatives, establish architecture and engineering standards, build shared platform capabilities (release safety, automated validation, observability), improve testability and resilience, define reliability metrics, lead multi-team programs, and mentor engineers to raise organizational reliability practices.

As an Install Base Account Executive, you will manage and grow relationships with existing clients, focusing on upselling, renewals, and ensuring customer satisfaction. You will leverage communication and account management skills to drive revenue and product adoption, becoming an integral part of the sales strategy.