Director, Digital Products - Wallets, ABU, Tokenization and Click to Pay

Posted 3 Days Ago
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Bogotá, Distrito Capital, COL
Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
The Director of Digital Products will lead Wallets, ABU, Tokenization, and C2P in the LAC region, focusing on strategy, market execution, and cross-functional collaboration to drive product adoption and operational excellence in digital payments.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Digital Products - Wallets, ABU, Tokenization and Click to Pay
Role Overview
Mastercard is seeking an experienced, strategic, and execution driven Director of Digital Products to lead in the region: Wallets (Digital Wallet Enablement & Acceptance) and ABU (Automatic Billing Updater), Tokenization and C2P (Click to Pay).
This leader will collaborate closely with regional and local teams, issuers, acquirers, fintech partners, and internal cross functional stakeholders to accelerate product adoption, deliver market impact, and strengthen Mastercard's digital leadership.
This role requires deep expertise in digital payments, the ability to balance strategic direction with hands on execution, and a strong customer centric mindset.
Key Responsibilities:
Product Leadership & Strategy• Define, manage, and execute the regional digital strategy to the Covec and Peru Region, aligning with global product roadmaps and LAC market priorities. • Identify opportunities for product expansion, market differentiation, and value creation across issuers, acceptance, and digital partners.• Establish clear KPIs to track market penetration, usage, operational efficiency, and client impact.• Map and secure rollout of key processes to enable business in countries under scope.
Market Execution & Stakeholder Engagement• Lead end to end product implementations with issuers and fintech partners.• Partner with Mastercard market teams to educate, influence, and accelerate adoption of Wallets, ABU, C2P and Tokenization.• Serve as the subject matter expert, representing product capabilities in client meetings, executive briefings, and industry forums.
Cross Functional Collaboration• Work closely with regional and global product owners, engineering teams, franchise, legal, deliver and operations to ensure readiness, compliance, and pipeline execution.• Engage with sales, marketing, and customer delivery teams to develop positioning, client engagement plans, and operational toolkits.
Operational Excellence• Oversee regional dashboards, performance tracking, and reporting for Wallets and ABU in the Region.• Lead issue resolution and support escalations, ensuring timely and high quality responses to market needs.• Champion process improvements and automation to scale operations efficiently.
Qualifications & Experience Required:• 7+ years of experience in digital payments, product management, or financial services.• Strong knowledge of card networks, tokenization, provisioning, wallets, and/or lifecycle management.• Commercial and consultative skills in delivering product oriented solutions.• Exceptional communication skills, including the ability to explain technical topics to non technical stakeholders.• Strategic thinker with the ability to execute operational details flawlessly.• High adaptability, autonomy, and ownership in fast changing environments.• Experience with Tokenization, Wallet Enablement, ABU, or similar digital enablement products.• Regional experience in LAC markets.• Background working in global, matrixed organizations.• Fluent in English.• Availability to be in the office 3x per week. • Travel involved: 15%
Key Competencies• Strategic Agility & Market Insight• Stakeholder Management • Technical Depth in Digital Payments• Project & Program Management Excellence• Analytical Problem-Solving• Influence Without Authority• Clear Communication & Proactive Mindset• Storytelling• Consultative skills
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • 7+ years of experience in digital payments, product management, or financial services
  • Strong knowledge of card networks, tokenization, provisioning, wallets, and/or lifecycle management
  • Commercial and consultative skills in delivering product oriented solutions
  • Exceptional communication skills, including the ability to explain technical topics to non-technical stakeholders
  • Experience with Tokenization, Wallet Enablement, ABU, or similar digital enablement products
  • Regional experience in LAC markets

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement programs include an employer match up to 10% (401k or local equivalent), consistently highlighted in careers materials. Feedback suggests this is a standout component of total rewards.
  • Parental & Family Support A global minimum of 16 weeks paid new‑parent leave is offered for birth, adoption, or foster placements, with financial assistance for fertility, adoption, and surrogacy where allowed. Feedback suggests these provisions are robust relative to many large employers.
  • Flexible Benefits Flexibility features include hybrid work, a four‑week “work from elsewhere” program, quarterly meeting‑free days, and five paid volunteer days. Feedback suggests these options support work/life balance across many roles.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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