Director, Deal Desk

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Office, Machaze, Manica, MOZ
Remote or Hybrid
210K-260K Annually
Expert/Leader
Artificial Intelligence • Machine Learning • Software • Analytics
The Role
Direct the Deal Desk function as a strategic Finance partner to Sales. Structure complex multi-product and multi-year transactions, establish commercial approval guardrails, analyze margins and revenue integrity, improve CPQ processes, and facilitate negotiations across Sales, Legal, Finance, Operations, customers, and executives. Build deal models, develop playbooks, evaluate exceptions, and support scalable pricing and approval methodologies.
Summary Generated by Built In

DDN is seeking a high-impact Director, Deal Desk to serve as a strategic Finance partner to our Sales organization. This individual will be instrumental in building out the Deal Desk function, driving deal velocity, and ensuring the commercial viability of our largest, most complex transactions. You will act as the "air traffic controller" for the deal lifecycle - balancing aggressive market share growth with long-term margin and revenue integrity.

Key Responsibilities

  • Deal Structuring & Advisory: Act as the primary advisor to Sales for complex multi-product and multi-year deals. Build creative commercial structures (including ARR/Subscription models) that meet customer needs while protecting DDN margins.

  • Commercial Guardrails: Help establish and enforce the global Approval Matrix.

  • Cross-Functional Orchestration: Serve as the bridge between Sales, Legal, Finance, Operations to ensure seamless deal execution and revenue recognition.

  • CPQ & Process Optimization: Partner with Sales Ops & IT to refine and scale our CPQ environment, implementing deal playbooks that reduce friction and decrease quote to booking timelines/

  • Margin Analysis: Utilize robust modeling tools to evaluate deal profitability and determine approval eligibility.

  • Dual-Track Negotiation: Manage high-stakes negotiations both internally with Sales and externally with DDN Customers, leveraging executive presence to challenge deal structures and defend company margins.

  • Executive Engagement: Present large-scale transactions to the executive team, providing a clear rationale for exceptions, risk assessments, and strategic alignment.

Qualifications

  • Experience: 8–12 years in Deal Desk, ideally within a high-growth tech environment (Storage, Cloud, or SaaS experience is a plus).

  • Modeling Skills: Expert-level Excel proficiency. You must be comfortable "reverse-engineering" deals and building models to solve for specific margin and revenue targets.

  • Strategic Thinking: Proven ability to move beyond "policing" deals to active "deal making" - identifying levers like Support attach rates, ARR pivots, and multi-year commitments to bridge gaps.

  • Communication: Exceptional ability to translate complex financial structures into simple, persuasive terms for both Sales reps and Executive leadership.

The "DDN Fit"

  • Adaptable: You are comfortable ‘building the plane while flying it’ as we establish a new pricing methodology, formalize deal playbooks & enable the field.

  • Analytical Rigor: You leverage data as your primary lever for influence. From modeling complex margin floors to authorizing high-value exceptions, every approval you grant is backed by a clear, data-driven business case.

Skills Required

  • 8-12 years of experience in Deal Desk, preferably in a high-growth technology environment
  • Expert-level Excel proficiency
  • Experience building financial models for deal margins and revenue targets
  • Ability to structure complex commercial deals and identify value levers
  • Exceptional communication skills translating complex financial structures for Sales and executive leadership
  • Storage, cloud, or SaaS experience
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The Company
HQ: Chatsworth, CA
706 Employees
Year Founded: 1998

What We Do

DDN is the world’s largest private data storage company and the leading provider of intelligent technology and infrastructure solutions for Enterprise At Scale, AI and analytics, HPC, government and academia customers. Through its DDN and Tintri divisions, the company delivers AI, Data Management software and hardware solutions, and unified analytics frameworks to solve complex business challenges for data-intensive, global organizations. DDN provides its enterprise customers with the most flexible, efficient and reliable data storage solutions for on-premises and multi-cloud environments at any scale. Over the last two decades, DDN has established itself as the data management provider of choice for over 11,000 enterprises, government, and public-sector customers, including many of the world’s leading financial services firms, life science organizations, manufacturing and energy companies, research facilities, and web and cloud service providers.

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